國開英語1形考答案10篇

國開英語1形考答案10篇

國開英語1形考答案(1)

1.—Sally,?????????????????,MaryBrown.

—Nicetomeetyou.I"mSallyJohnson,theSalesManager.

選擇一項：A.Whatapleasure

B.thisisournewsecretary

C.Thanksalot

2.—Excuseme,?????????????????????

—Yes,it"s8633-2788.Ifyouhaveanyotherquestions,don"thesitatetoask.

選擇一項：A.Whenshallwehavelunch?

B.couldyoupleasetellmewhat"sthetelephonenumberonmydesk?

C.Whymytelephonedoesn’twork?

3.Ifyouhaveanyquestionshere,pleasetellus.We"llallbe?????????tohelpyou.

選擇一項：A.ready

B.readiness

C.already

4.I"mlookingforwardto?????????togetherwithyou.

選擇一項：A.work

B.working

C.worked

5.Ithink?????????isimpolitetocallpeoplebytheirfirstnames.

選擇一項：A.that

B.it

C.as

6.

7.—?Wow,thisplaceisamazing.

—?________________

選擇一項：A.Idon"tthinkso.

B.Thankyou.

C.Itbelongstomygrandparents.

8.—MayIuseyourbikeforamoment?

—??????????????????????.

選擇一項：A.Itdoesn"tmatter.

B.Byallmeans.

C.Ihavenoidea.

9.?Childrenunderfifteenarenotpermittedtoseesuchkindofmovies?______badfortheirmentaldevelopment.

選擇一項：A.asis

B.whichis

C.thatis

10.HowdoI_______thegym??（考點：動詞詞組的使用）

選擇一項：A.arrive

B.go

C.getto

11.I"madeputymanager.I________anITcompany.?

選擇一項：A.work

B.workfor

C.workabout

12.

13.—Hey,Derek,whichdoyouthinkishardertolearn,marketingordesigning?

—?????????????

選擇一項：A.Ilikeitverymuch.

B.ItisthebestdesignIhaveeverseen.

C.Personally,Ithinkdesigningismoredifficult.

14.—We"llhaveacharitybooksaletogetherwithMenglinPublishingHousenextmonth.?????????????????????

—Yes.IthinktheMusicSquareislargeenough.?

選擇一項：A.Couldyougiveanysuggestiononthelocation?

B.Whichplaceissuitable?

C.Canyoutellmethepossiblelocation?

15.Shehasn"tthefundsto???????herdesign.

選擇一項：A.carryout

B.makesure

C.endup

16.______has?not?yet?been?decided.?

選擇一項：A.Whenholdthemeeting

B.When?to?hold?the?meeting

C.Whenisheldthemeeting

17.Yourgoalistopublishabookandhave_____manuscriptsentouttopublishersbyNovember2016.

選擇一項：A.the

B.a

C.an

18.

19.—Doyouhaveanyplansfortomorrowmorning?

—?????????????

選擇一項：A.No.Ihavenothingplannedtomorrow.

B.Well,I"llbemostdelightedtocomeover.

C.I"msorry,butIhaveanotherappointmenttomorrow.Thanksanyway.

20.—?????????????????????

—It"slovely.Ihaveneverbeentosuchbeautifulplacelikethat.

選擇一項：A.How"stheweatherliketoday?

B.Wouldyouliketogototheconcertwithme?

C.Howaboutyourtrip?

21.Theenvironmentalistsandwildgoats’______onthevastgrasslandswasagoodindicationofthebetterenvironment.

選擇一項：A.attendance

B.absence

C.escape

22.Agoodtourguidetellsvisitors?______.

選擇一項：A.Whatduringthetriptheycouldn"tmiss

B.Whatcouldn"tmisstheyduringthetrip

C.Whattheycouldn"tmissduringthetrip

23.Iftherearechanges,don"tforget_____therelatedpersonsknow.?

選擇一項：A.tolet

B.letting

C.let

24.

25.—Unbelievable!Ihavefailedthedrivingtestagain!?

—_________________Thisisnottheendoftheworld.

選擇一項：A.Goahead!

B.Cheerup!

C.Goodluck!

26.—Wouldyoumindhelpingmeforaminute,Barbara?

—_________________Whatdoyouwantmetodo?

選擇一項：A.Yes,Ido.

B.Sorry,Ihavenotime.

C.I"dbegladto.

27.Canwe______anotherworkertohelpJimmyorfindanothersolution?

選擇一項：A.assign

B.name

C.appoint

28.Hehasbeenlookingforwardto_____toEnglandforalongtime.

選擇一項：A.go

B.goes

C.going

29.Mr.White______shortstories,buthe______aTVplaythesedays.?

選擇一項：A.iswriting,writes

B.writes,iswriting

C.iswriting,iswriting

30.

31.—?????????????????????

—Theround-tripairfareforapersonisonly$188.

選擇一項：A.Whatistheexactairfare?

B.Howmuchdoesthetripcost?

C.Howmuchdoestheairplanecost?

32.—ThisisMelindaspeakingfromQiaoxiangCommunityServiceCenter.???????????????????????????????

—Letmesee.Therewillbesomevisitstoourcommunitylibraryandlearningcenter.

選擇一項：A.PleasetellmethearrangementofthevisitnextMonday.

B.Canyoutellmetheaddressofyourcommunity?

C.I"mcallingforthearrangementofthevisitnextMonday.

33.Doyourequireadeposit（定金）to???????areservation?

選擇一項：A.book

B.confirm

C.cancel

34.______meanstodowhatyoushoulddoontime.

選擇一項：A.Bepunctual

B.Punctual

C.Tobepunctual

35.Thisistrueofmanagement?______?ofworkers.

選擇一項：A.aswellas

B.also

C.but

36.

1.—Sally,?????????????????,MaryBrown.

—Nicetomeetyou.I"mSallyJohnson,theSalesManager.

選擇一項：A.Whatapleasure

B.thisisournewsecretary

C.Thanksalot

2.—Excuseme,?????????????????????

—Yes,it"s8633-2788.Ifyouhaveanyotherquestions,don"thesitatetoask.

選擇一項：A.Whenshallwehavelunch?

B.couldyoupleasetellmewhat"sthetelephonenumberonmydesk?

C.Whymytelephonedoesn’twork?

3.Ifyouhaveanyquestionshere,pleasetellus.We"llallbe?????????tohelpyou.

選擇一項：A.ready

B.readiness

C.already

4.I"mlookingforwardto?????????togetherwithyou.

選擇一項：A.work

B.working

C.worked

5.Ithink?????????isimpolitetocallpeoplebytheirfirstnames.

選擇一項：A.that

B.it

C.as

6.

7.—?Wow,thisplaceisamazing.

—?________________

選擇一項：A.Idon"tthinkso.

B.Thankyou.

C.Itbelongstomygrandparents.

8.—MayIuseyourbikeforamoment?

—??????????????????????.

選擇一項：A.Itdoesn"tmatter.

B.Byallmeans.

C.Ihavenoidea.

9.?Childrenunderfifteenarenotpermittedtoseesuchkindofmovies?______badfortheirmentaldevelopment.

選擇一項：A.asis

B.whichis

C.thatis

10.HowdoI_______thegym??（考點：動詞詞組的使用）

選擇一項：A.arrive

B.go

C.getto

11.I"madeputymanager.I________anITcompany.?

選擇一項：A.work

B.workfor

C.workabout

12.

13.—Hey,Derek,whichdoyouthinkishardertolearn,marketingordesigning?

—?????????????

選擇一項：A.Ilikeitverymuch.

B.ItisthebestdesignIhaveeverseen.

C.Personally,Ithinkdesigningismoredifficult.

14.—We"llhaveacharitybooksaletogetherwithMenglinPublishingHousenextmonth.?????????????????????

—Yes.IthinktheMusicSquareislargeenough.?

選擇一項：A.Couldyougiveanysuggestiononthelocation?

B.Whichplaceissuitable?

C.Canyoutellmethepossiblelocation?

15.Shehasn"tthefundsto???????herdesign.

選擇一項：A.carryout

B.makesure

C.endup

16.______has?not?yet?been?decided.?

選擇一項：A.Whenholdthemeeting

B.When?to?hold?the?meeting

C.Whenisheldthemeeting

17.Yourgoalistopublishabookandhave_____manuscriptsentouttopublishersbyNovember2016.

選擇一項：A.the

B.a

C.an

18.

19.—Doyouhaveanyplansfortomorrowmorning?

—?????????????

選擇一項：A.No.Ihavenothingplannedtomorrow.

B.Well,I"llbemostdelightedtocomeover.

C.I"msorry,butIhaveanotherappointmenttomorrow.Thanksanyway.

20.—?????????????????????

—It"slovely.Ihaveneverbeentosuchbeautifulplacelikethat.

選擇一項：A.How"stheweatherliketoday?

B.Wouldyouliketogototheconcertwithme?

C.Howaboutyourtrip?

21.Theenvironmentalistsandwildgoats’______onthevastgrasslandswasagoodindicationofthebetterenvironment.

選擇一項：A.attendance

B.absence

C.escape

22.Agoodtourguidetellsvisitors?______.

選擇一項：A.Whatduringthetriptheycouldn"tmiss

B.Whatcouldn"tmisstheyduringthetrip

C.Whattheycouldn"tmissduringthetrip

23.Iftherearechanges,don"tforget_____therelatedpersonsknow.?

選擇一項：A.tolet

B.letting

C.let

24.

25.—Unbelievable!Ihavefailedthedrivingtestagain!?

—_________________Thisisnottheendoftheworld.

選擇一項：A.Goahead!

B.Cheerup!

C.Goodluck!

26.—Wouldyoumindhelpingmeforaminute,Barbara?

—_________________Whatdoyouwantmetodo?

選擇一項：A.Yes,Ido.

B.Sorry,Ihavenotime.

C.I"dbegladto.

27.Canwe______anotherworkertohelpJimmyorfindanothersolution?

選擇一項：A.assign

B.name

C.appoint

28.Hehasbeenlookingforwardto_____toEnglandforalongtime.

選擇一項：A.go

B.goes

國開英語1形考答案(2)

傳染病患者就醫時要戴口罩。

選擇一項：

對

錯

題目2

未回答

滿分4.00

標記題目

題干

申請出國者取得護照，只意味著得到了本國政府的批準，還不能立即起程前往目的地國家。

選擇一項：

對

錯

題目3

未回答

滿分4.00

標記題目

題干

搭乘飛機不得使用移動電話（ ）。

選擇一項：

對

錯

題目4

未回答

滿分4.00

標記題目

題干

看電影時可以臨場買票。

選擇一項：

對

錯

題目5

未回答

滿分4.00

標記題目

題干

當主人親自駕車時，若一個人乘車，則必須坐在副駕駛座上；若多人乘車，必須推舉一個人在副駕駛座上就座，不然就是對主人的失敬。

選擇一項：

對

錯

題目6

未回答

滿分4.00

標記題目

題干

夫妻之間一家人，不需要客氣（ ）。

選擇一項：

對

錯

題目7

未回答

滿分4.00

標記題目

題干

為了表示熱情，同埃及人握手要兩只手握手。

選擇一項：

對

錯

題目8

未回答

滿分4.00

標記題目

題干

女性可以在電梯里對著鏡子化妝（ ）。

選擇一項：

對

錯

題目9

未回答

滿分4.00

標記題目

題干

孩子就是孩子必須聽大人的（ ）。

選擇一項：

對

錯

題目10

未回答

滿分4.00

標記題目

題干

國內郵件可以不寫郵政編碼（ ）

選擇一項：

對

錯

題目11

未回答

滿分4.00

標記題目

題干

打電話什么姿勢無所謂反正對方看不見人（ ）。

選擇一項：

對

錯

題目12

未回答

滿分4.00

標記題目

題干

在日本，送白花去看望醫院的朋友是非常不吉祥的。

選擇一項：

對

錯

題目13

未回答

滿分4.00

標記題目

題干

接受禮品時，應雙手接過并適當贊許。

選擇一項：

對

錯

題目14

未回答

滿分4.00

標記題目

題干

搭乘自動扶梯如遇意外，可按下電扶梯的緊急停機按鈕（ ）。

選擇一項：

對

錯

題目15

未回答

滿分4.00

標記題目

題干

由于周一是新一周開始的第一天，上午往往精力充沛，所以周一上午是拜訪的最佳時間。

選擇一項：

對

錯

題目16

未回答

滿分4.00

標記題目

題干

玩微博時可以爭論，但以理服人（ ）

選擇一項：

對

錯

題目17

未回答

滿分4.00

標記題目

題干

行鞠躬禮，眼睛要注釋對方。

選擇一項：

對

錯

題目18

未回答

滿分4.00

標記題目

題干

飲茶如同飲酒，可以一飲而盡（ ）。

選擇一項：

對

錯

題目19

未回答

滿分4.00

標記題目

題干

酒會的酒隨便喝，可以一醉方休（ ）。

選擇一項：

對

錯

題目20

未回答

滿分4.00

標記題目

題干

西裝和中山裝是世界公認的男士正統服裝。

選擇一項：

對

錯

題目21

未回答

滿分4.00

標記題目

題干

男士與女士握手時，一般只宜輕輕握女士手指部位。

選擇一項：

對

錯

題目22

未回答

滿分4.00

標記題目

題干

給人打電話說完“你好”之后應該馬上通報自己的姓名。

選擇一項：

對

錯

題目23

未回答

滿分4.00

標記題目

題干

向死者致敬的行為稱為吊, 向家屬表示哀傷、慰問之意稱為唁

選擇一項：

對

錯

題目24

未回答

滿分4.00

標記題目

題干

在等候邊防檢查的時候，要與前面的旅客保持至少半米左右的距離。

選擇一項：

對

錯

題目25

未回答

滿分4.00

標記題目

題干

優美姿態的總體要求是：自然、得體、端正、穩重。

選擇一項：

對

錯

向死者致敬的行為稱為吊, 向家屬表示哀傷、慰問之意稱為唁

選擇一項：

對

錯

題目2

獲得4.00分中的4.00分

標記題目

題干

肅立站姿適用于商業服務。

選擇一項：

對

錯

題目3

獲得4.00分中的4.00分

標記題目

題干

搭乘地鐵在安全線內候車，不可靠近鐵軌（ ）。

選擇一項：

對

錯

題目4

獲得4.00分中的4.00分

標記題目

題干

一個人最好只在一種健身器械上運動20到30分鐘。

選擇一項：

對

錯

題目5

獲得4.00分中的4.00分

標記題目

題干

搭乘自動扶梯時“右側站立，左側急行”（ ）。

選擇一項：

對

錯

題目6

獲得4.00分中的4.00分

標記題目

題干

主席式排座，主要適用于多邊簽字儀式。

選擇一項：

對

錯

題目7

獲得4.00分中的4.00分

標記題目

題干

對孩子要多表揚多鼓勵，“伸出你的大拇指”（ ）。

選擇一項：

對

錯

題目8

獲得4.00分中的4.00分

標記題目

題干

QQ、微信等聊天時及時回復也是應有的禮儀（ ）

選擇一項：

對

錯

題目9

獲得4.00分中的4.00分

標記題目

題干

女性可以在電梯里對著鏡子化妝（ ）。

選擇一項：

對

錯

題目10

獲得4.00分中的4.00分

標記題目

題干

國內郵件可以不寫郵政編碼（ ）

選擇一項：

對

錯

題目11

獲得4.00分中的4.00分

標記題目

題干

宴請時，餐桌上的具體位次也有主次尊卑之分。各餐桌上位次的尊卑可以根據其距離該桌主人的遠近而定，一般以近為上，以遠為下（ ）。

選擇一項：

對

錯

題目12

獲得4.00分中的4.00分

標記題目

題干

在等候邊防檢查的時候，要與前面的旅客保持至少半米左右的距離。

選擇一項：

對

錯

題目13

獲得4.00分中的4.00分

標記題目

題干

多人并排行進時，中央高于兩側。

選擇一項：

對

錯

題目14

獲得4.00分中的4.00分

標記題目

題干

婚禮是不說結束的，離去時必須跟主人道別（ ）。

選擇一項：

對

錯

題目15

獲得4.00分中的4.00分

標記題目

題干

乘坐轎車，座位不分上下尊卑（ ）。

選擇一項：

對

錯

題目16

獲得4.00分中的4.00分

標記題目

題干

乘坐飛機要提前30分鐘到達機場，辦理登機手續。

選擇一項：

對

錯

題目17

獲得4.00分中的4.00分

標記題目

題干

看電影時可以臨場買票。

選擇一項：

對

錯

題目18

獲得4.00分中的4.00分

標記題目

題干

交談的客體即為談話的內容。

選擇一項：

對

錯

題目19

獲得4.00分中的4.00分

標記題目

題干

探望病人要感同身受，心情沉重（ ）。

選擇一項：

對

錯

題目20

獲得4.00分中的4.00分

標記題目

題干

問候的順序一般是“位高者先問候”。

選擇一項：

對

錯

題目21

獲得4.00分中的4.00分

標記題目

題干

合乎禮儀的笑容包括含笑、輕笑、微笑、淺笑和大笑。

選擇一項：

對

錯

題目22

獲得4.00分中的4.00分

標記題目

題干

領導關心的下屬的工作，不應關心下屬工作之外的生活。

選擇一項：

對

錯

題目23

獲得4.00分中的4.00分

標記題目

題干

一般可將服飾分為三類：正式裝、職業裝和休閑裝。

選擇一項：

對

錯

題目24

獲得4.00分中的4.00分

標記題目

題干

一般來說，男性的目光應給人的感覺是：剛強、堅毅、穩重、成熟、親切自然。

選擇一項：

對

錯

題目25

獲得4.00分中的4.00分

標記題目

題干

享用自助餐要多次少取，不能浪費。

選擇一項：

對

錯

海關檢查主要是填寫出境登記卡片、交驗護照、檢查簽證等。

選擇一項：

對

錯

題目2

獲得4.00分中的4.00分

標記題目

題干

祝賀函、慰問函、邀請函必須手書。

選擇一項：

對

錯

題目3

獲得4.00分中的4.00分

標記題目

題干

直接式問候適用于正式的交往場合，特別是在初次見面的社交場合，如：“您好”、“大家好”、“早上好”等。

選擇一項：

對

錯

題目4

獲得4.00分中的4.00分

標記題目

題干

官方微博可以隨意發布別人的一些隱私，來提高知名度（ ）

選擇一項：

對

錯

題目5

獲得4.00分中的4.00分

標記題目

題干

行路中，如遇車禍或其他變故，不要圍觀起哄（ ）。

選擇一項：

對

錯

題目6

獲得4.00分中的4.00分

標記題目

題干

為了感動考官，寫求職信時，要帶有濃厚的感情色彩，盡量煽情。

選擇一項：

對

錯

題目7

獲得4.00分中的4.00分

標記題目

題干

享用自助餐要多次少取，不能浪費。

選擇一項：

對

錯

題目8

獲得4.00分中的4.00分

標記題目

題干

宴請時，餐桌上的具體位次也有主次尊卑之分。各餐桌上位次的尊卑可以根據其距離該桌主人的遠近而定，一般以近為上，以遠為下（ ）。

選擇一項：

對

錯

題目9

獲得4.00分中的4.00分

標記題目

題干

工作中要求稱呼莊重、正式、規范。

選擇一項：

對

錯

題目10

獲得4.00分中的4.00分

標記題目

題干

大部分藏族人飲酒和吸煙。

選擇一項：

對

錯

題目11

獲得4.00分中的4.00分

標記題目

題干

影劇院觀看演出時，入座后，戴帽者應摘下帽子。

選擇一項：

對

錯

題目12

獲得4.00分中的4.00分

標記題目

題干

女士面容的修飾美化，只有通過化妝來實現。

選擇一項：

對

錯

題目13

獲得4.00分中的4.00分

標記題目

題干

參加“Party”必須提早到達（ ）。

選擇一項：

對

錯

題目14

獲得4.00分中的4.00分

標記題目

題干

一般可將服飾分為三類：正式裝、職業裝和休閑裝。

選擇一項：

對

錯

題目15

獲得4.00分中的4.00分

標記題目

題干

打電話也能看出一個人的素養（ ）。

選擇一項：

對

錯

題目16

獲得4.00分中的4.00分

標記題目

題干

不能用勺子敲打餐具發出響（ ）。

選擇一項：

對

錯

題目17

獲得4.00分中的4.00分

標記題目

題干

面試時求職都不應向主考官提問。

選擇一項：

對

錯

題目18

獲得4.00分中的4.00分

標記題目

題干

與新西蘭人交談，避免談及個人私事、宗教、種族等問題。

選擇一項：

對

錯

題目19

獲得4.00分中的4.00分

標記題目

題干

別人發給你郵件回復時最好不要少于10個字（ ）。

選擇一項：

對

錯

題目20

獲得4.00分中的4.00分

標記題目

題干

接受禮品時，應雙手接過并適當贊許。

選擇一項：

對

錯

題目21

獲得4.00分中的4.00分

標記題目

題干

待客中，如果客人不止一位時，第一杯茶應給職務高或年長者。

選擇一項：

對

錯

題目22

獲得4.00分中的4.00分

標記題目

題干

加拿大人忌諱送白色的百合花，因為只有葬禮的時候才使用這種花。

選擇一項：

對

錯

題目23

獲得4.00分中的4.00分

標記題目

題干

男士小手指可以適當留點不太長的指甲。

選擇一項：

對

錯

題目24

獲得4.00分中的4.00分

標記題目

題干

現代社會電子時代，書信已沒有存在的價值（ ）。

選擇一項：

對

錯

題目25

獲得4.00分中的4.00分

標記題目

題干

在洗手間時，一般情況下，母親可以帶男幼童一起上女廁，父親不可以帶女幼童上男廁。

選擇一項：

對

錯

國內郵件可以不寫郵政編碼（ ）

選擇一項：

對

錯

題目2

獲得4.00分中的4.00分

標記題目

題干

去埃及人家里做客，就座后朝向對方是極為不禮貌的。

選擇一項：

對

錯

題目3

獲得4.00分中的4.00分

標記題目

題干

一般來說，男性的目光應給人的感覺是：剛強、堅毅、穩重、成熟、親切自然。

選擇一項：

對

錯

題目4

獲得4.00分中的4.00分

標記題目

題干

慶典組織者一般可自然隨意著裝，以舒服為佳。

選擇一項：

對

錯

題目5

獲得4.00分中的4.00分

標記題目

題干

男士穿西裝時落座時，應將上衣鈕扣可以解開也可以不解開。

選擇一項：

對

錯

題目6

獲得4.00分中的4.00分

標記題目

題干

領導者應當采取公開的、私下的、集體的、個別的等多種方式聽取下屬的意見。

選擇一項：

對

錯

題目7

獲得4.00分中的4.00分

標記題目

題干

握手時應該地位低者先伸手。

選擇一項：

對

錯

題目8

獲得4.00分中的4.00分

標記題目

題干

得知親友生病前去探望越早越好（ ）

選擇一項：

對

錯

題目9

獲得4.00分中的4.00分

標記題目

題干

名片通常使用在以下三種情況：一是在社交的禮節性拜訪中；二是在常有商業性質的橫向聯系與交往中使用；三是在某些表達感情或表達祝賀的場合中使用。

選擇一項：

對

錯

題目10

獲得4.00分中的4.00分

標記題目

題干

駕駛球車在高爾夫球場上行駛時，最常見的行駛規則有：球車只限在車道上行駛和90度規則兩種。

選擇一項：

對

錯

題目11

獲得4.00分中的4.00分

標記題目

題干

在洗手間時，一般情況下，母親可以帶男幼童一起上女廁，父親不可以帶女幼童上男廁。

選擇一項：

對

錯

題目12

獲得4.00分中的4.00分

標記題目

題干

中餐就餐時，若有人面對正門而坐，有人背對正門而坐；依據禮儀慣例，應以面對正門者為上座，以背對正門者為下座。

選擇一項：

對

錯

題目13

獲得4.00分中的4.00分

標記題目

題干

戒指戴在無名指上，說明此人已經結婚。

選擇一項：

對

錯

題目14

獲得4.00分中的4.00分

標記題目

題干

宴請時，餐桌上的具體位次也有主次尊卑之分。各餐桌上位次的尊卑可以根據其距離該桌主人的遠近而定，一般以近為上，以遠為下（ ）。

選擇一項：

對

錯

題目15

獲得4.00分中的4.00分

標記題目

題干

玩微博時可以爭論，但以理服人（ ）

選擇一項：

對

錯

題目16

獲得4.00分中的4.00分

標記題目

題干

婦女化妝用的修眉刀等可以隨身攜帶登機。

選擇一項：

對

錯

題目17

獲得4.00分中的4.00分

標記題目

題干

給人打電話說完“你好”之后應該馬上通報自己的姓名。

選擇一項：

對

錯

題目18

獲得4.00分中的4.00分

標記題目

題干

購物時，不管對方是否同意，應及時向遇到困難的人提供幫助，如攙扶、拎提物品、抱小孩等。

選擇一項：

對

錯

題目19

獲得4.00分中的4.00分

標記題目

題干

搭乘飛機不得使用移動電話（ ）。

選擇一項：

對

錯

題目20

獲得4.00分中的4.00分

標記題目

題干

職務排序適用于非正式場合的禮賓排序。

選擇一項：

對

錯

題目21

獲得4.00分中的4.00分

標記題目

題干

獻的哈達越寬越長，表示的禮節就越隆重。

選擇一項：

對

錯

題目22

獲得4.00分中的4.00分

標記題目

題干

搭乘飛機可以隨便使用香水（ ）。

選擇一項：

對

錯

題目23

獲得4.00分中的4.00分

標記題目

題干

電梯密閉的環境可以談論個人隱私（ ）。

選擇一項：

對

錯

題目24

獲得4.00分中的4.00分

標記題目

題干

西裝和中山裝是世界公認的男士正統服裝。

選擇一項：

對

錯

題目25

獲得4.00分中的4.00分

標記題目

題干

領導者對待下屬要一視同仁，平等待每一個員工，這是和下屬配合工作的基礎。

選擇一項：

對

錯

（范文素材和資料部分來自網絡，供參考。可復制、編制，期待你的好評與關注）

國開英語1形考答案(3)

【形考】國開《管理英語（4）》形成性考核1-8答案

單元自測1

一、選擇填空題（每題10分，共5題）

題目1、— This project is too big for me to finish on time.

—________________.

A、Please do me a favor

B、That is a daydream

C、I"ll give you a hand

此題正確答案是：C。

題目2、— Is it possible for you to work out the plan tonight?

—__________

A、I"ll do that.

B、I think so.

C、I"d love to.

此題正確答案是：B。

題目3、It is through enthusiasm and quiet intensity ______ we transform creativity and vision into the technologies.

A、that

B、/

C、which

此題正確答案是：A。

題目4、Supervisors should ______ their employees in two-way communication so that understanding takes place.

A、enable

B、engage

C、encourage

此題正確答案是：B。

題目5、The demands and requirements placed on the CEO of Sony are different from ______ on the manager of your local Wendy"s restaurant.

A、these

B、those

C、which

此題正確答案是：B。

題目6

二、閱讀理解：

根據文章內容，判斷正誤（共50分）。

Who Killed Nokia?

　　Nokia executives attempted to explain its fall from the top of the smartphone pyramid with three factors: 1) that Nokia was technically inferior to Apple, 2) that the company was complacent and 3) that its leaders didn"t see the disruptive iPhone coming.

　　It has also been argued that it was none of the above. Nokia lost the smartphone battle because of divergent shared fears among the company"s middle and top managers which led to company-wide inertia that left it powerless to respond to Apple"s game.

　　Based on the findings of an in-depth investigation and 76 interviews with top and middle managers, engineers and external experts, the researchers discovered a culture of fear due to temperamental leaders and that frightened middle managers were scared of telling the truth.

　　The fear that froze the company came from two places. First, the company"s top managers had a terrifying reputation. Some members of Nokia"s board and top management were described as “extremely temperamental” and they regularly shouted at people “at the top of their lungs”. It was very difficult to tell them things they didn"t want to hear. Secondly, top managers were afraid of the external environment and not meeting their quarterly targets, which also impacted how they treated middle managers.

　　Top managers thus made middle managers afraid of disappointing them. Middle managers were told that they were not ambitious enough to meet top managers" goals.

　　Fearing the reactions of top managers, middle managers remained silent or provided optimistic, filtered information. Thus, middle managers directly lied to top management.

　　Worse, a culture of status inside Nokia made everyone want to hold onto vested power for fear of resources being allocated elsewhere if they delivered bad news or showed that they were not bold or ambitious enough to undertake challenging assignments.

　　Beyond verbal pressure, top managers also applied pressure for faster performance in personnel selection. This led middle managers to over promise and under deliver. One middle manager told us that “you can get resources by promising something earlier, or promising a lot. It"s sales work.”

　　While modest fear might be healthy for motivation, abusing it can be like overusing a drug, which risks generating harmful side effects. To reduce this risk, leaders should coordinate with the varied emotions of the staff. Nokia"s top managers should have encouraged safe dialogue, internal coordination and feedback to understand the true emotion in the organization.

操作提示：正確選T，錯誤選F。

1、Nokia lost the smartphone battle because its technology is not as good as that of Apple.

2、Nokia"s middle managers were frank to tell the truth, but the top ones didn"t listen to them.

3、Nokia"s top managers were too moody to hear anything good but harsh.

4、Middle managers in Nokia delivered results more than they promised earlier.

5、Nokia"s top managers should have had better conversation techniques to encourage internal coordination and truth.

正確答案：

1、F

2、F

3、T

4、F

5、T

題目1、— I think things have been a bit difficult for us the last couple of months.

—__________. We"ve been working hard, but still getting behind.

A、You"re right

B、I"m afraid

C、I don’t think so

此題正確答案是：A。

題目2、— Could you give us a speech on management functions some day this week?

—________________.

A、That"a good idea

B、No, I already have plans

C、I"d love to, but I"m busy this week

此題正確答案是：C。

題目3、AT&T found that employees with better planning and decision-making skills were ______ to be promoted into management jobs.

A、more likely

B、more like

C、more unlikely

此題正確答案是：A。

題目4、______ his anger the employees called him Mr. Thunder, but they loved him.

A、Due to

B、In spite of

C、Because

此題正確答案是：A。

題目5、The Human Resource Managing Department at Honda is given specific instructions ______ employ the best possible workers.

A、how to

B、on what to

C、on how to

此題正確答案是：C。

題目6

二、聽力理解：聽錄音，選擇最佳答案（共50分）。

1、What kind of role is Melinda taking on for her job?

A、HR manager.

B、Project manager.

C、Project coordinator.

2、How long will Melinda be trained for her new role?

A、One month.

B、Half a month.

C、One year.

3、How often should Melinda report to the board on the progress of the project?

A、Once a month.

B、Twice a month.

C、Once a week.

4、What kind of contract can Melinda sign with outside contractors?

A、Permanent worker contract.

B、Standard temporary-worker contract.

C、Standard industry contract.

5、Which one does NOT belong to Melinda"s responsibilities?

A、Formulate the industry standard of payment.

B、Manage and coordinate her project team.

C、Report the project progress to the board.

正確答案：1、C 2、B 3、A 4、B 5、A

一、選擇填空題（每題10分，共5題）

題目1、— Is it possible for you to work out the plan tonight?

—__________

A、I"ll do that.

B、I think so.

C、I"d love to.

此題正確答案是：B。

題目2、— We could let some of the staff work from home.________________?

— That"s a good ide A、

A、Do you have any good ideas

B、What do you think of it

C、Is there anything else

此題正確答案是：B。

題目3、The responsibilities in handbook ______ that managers have to be concerned with efficiency and effectiveness in the work process.

A、imply

B、indicate

C、interrupt

此題正確答案是：B。

題目4、Even the best continually seek ways to ______ their skills.

A、sharp

B、sharpener

C、sharpen

此題正確答案是：C。

題目5、______ CEOs spend planning, the more profitable their companies are.

A、The more time

B、The more

C、The less time

此題正確答案是：A。

3、______ managers spend most of their time in face-to-face contact with others, but they spend much of it obtaining and sharing information.

A、Not only B、Do not only

C、Not only do

此題正確答案是：C。

單元自測2

一、選擇填空題（每題10分，共5題）

題目1、—How can you explain the latest situation?

—____________________,I know it is all my fault.

A、Sorry

B、Excuse me

C、I"m afraid

此題正確答案是：A。

題目2、—____________________identify the problems that have been occurring?

—Well, as you know, the problems we had with Gary caused a lot of friction among the team.

A、What would you

B、Will you

C、Are you able to

此題正確答案是：C。

題目3、Creativity, especially __________ which takes place across departmental boundaries, is likely to suffer hugely as team synergy slips.

A、that

B、those

C、/

此題正確答案是：A。

題目4、He"s left now, but productivity hasn"t ______that much.

A、carried on

B、caught up

C、picked up

此題正確答案是：C。

題目5、If demand is rising but the firm __________ from communication failure, then stocks will fall and there will be understaffing.

A、has been suffering

B、is going to suffer

C、is suffering

此題正確答案是：C。

題目6

二、完型填空（共50分）

操作提示：通過下拉選項框選擇正確的詞匯。

What We Have Here: A Failure to Communicate

　　It is the （ ） thing. There are more ways than ever to communicate with people, yet it sometimes seems like it is more difficult to connect — （ ） off an email? Tap out a text? Post a private message on Facebook? Write on their Facebook wall? Skype, poke, ping or conjure them up on a digital tin can phone?

　　And once you reach someone, you wonder: Is he paying attention? How do you know? Even with the techno-ease of （ ） communication devices, conversations can still be troublesome. Questions are asked and answered （ ） of order. Instructions and directions go half-read. Meetings are botched. Feelings are hurt.

正確答案：

1、weirdest

2、connected

3、shoot

4、countless

5、out

一、選擇填空題（每題10分，共5題）

題目1、—____________________identify the problems that have been occurring?

—Well, as you know, the problems we had with Gary caused a lot of friction among the team.

A、What would you

B、Will you

C、Are you able to

此題正確答案是：C。

題目2、—How did your meeting go yesterday?

— ____________________actually, it was really frustrating.

A、Not so good

B、Very good

C、Nothing special

此題正確答案是：A。

題目3、Effective leaders distill complex thoughts and strategies into simple, memorable terms __________ colleagues and customers can grasp and act upon.

A、when

B、that

C、who

此題正確答案是：B。

題目4、I think the primary ______factor is there"s been so much absence lately.

A、contributing

B、causing

C、affecting

此題正確答案是：A。

題目5、Every time I tried to say something, he would ______ to something else.

A、move off

B、move on

C、move over

此題正確答案是：B。

題目6

二、閱讀理解：

根據文章內容，判斷正誤（共50分）。

Habits of Highly Effective Communicators

　　It"s no secret that good leaders are also good communicators. Indeed, communication and leadership are inextricably tied. How can you galvanize, inspire or guide others if you don"t communicate in a clear, credible and authentic way? Here are 5 essential communication practices of effective leaders:

1、Mind the say-do gap. Trust is the bedrock of effective leadership – your behavior is your single greatest mode of communication, and it must be congruent with what you say. If your actions don"t align with your words, you are storing up trouble for the future.

2、Make the complex simple. Effective leaders distill complex thoughts and strategies into simple, memorable terms that colleagues and customers can grasp and act upon. The most important thing is to clarify what you want to say, look out for technical jargon and avoid business speak, which add complexity. Say what you mean in as few words as possible.

3、Find your own voice. Use language that"s distinctly your own; let your values come through in your communication. Correct use of language and grammar are important, of course, but don"t become overly fixated on eloquence for eloquence"s sake; concentrate on being distinct and real. People want real, people respect real, people follow real.

4、Be visible Visibility is about letting your key stakeholders get a feel for who you are and what you care about. Don"t hide behind a computer and only interact with people electronically – see them face to face and voice to voice, and interact with them in a real, substantial way. In today"s environment, where people are often burned out, it"s important for employees to have a personal connection with you and the work you believe in. Show the people that work for you that you"re engaged and that you care about them and their work.

5、Listen with your eyes as well as your ears. Effective communication is a two-way process, and good leaders know how to ask good questions, and then listen with both their eyes and their ears. Because you are in a position of authority, others may be reluctant to express their real opinions to you directly. You won"t always get direct feedback, so you need to also be able to read between the lines and look for the non-verbal cues.

操作提示：正確選T，錯誤選F。

1、Communication and leadership don"t always go hand in hand.

2、The say-do gap happens when people misunderstand their leader"s intention.

3、Using technical jargon makes a leader convincing.

4、Communicating sincerely is always the best.

5、Observation is as important as communication when you want to know what people really think.

正確答案：

1、F

2、F

3、F

4、T

5、T

一、選擇填空題（每題10分，共5題）

題目1、— If you can"t say what you"ve come to say at the meeting, what"s the point?

—____________________,but I think you might need to change your approach somewhat.

A、I am not sure

B、I can see that

C、I know that

此題正確答案是：B。

題目2、— Will you go on a picnic with us tomorrow?

—____________________.

A、Yes, but I"ll have English classes

B、Sorry, I have an appointment with Dr. Brown

C、I"m afraid I have no idea

此題正確答案是：C。

題目3、In today"s environment, __________ people are often burned out, it"s important for employees to have a personal connection with you and the work you believe in.

A、where

B、when

C、while

此題正確答案是：A。

題目4、When the message finally reached the Command Center, it __________ “mutated” to become —“Send three and four-pence, we"re going to a dance.”

A、was

B、had

C、have

此題正確答案是：B。

題目5、Who was ______ the meeting？

A、chairing

B、leading

C、charging

此題正確答案是：A。

題目6

二、閱讀理解：

根據文章內容，完成選擇題（共50分）。

Communication Failure

　　The meaning of “communication” goes a lot deeper than people often think. Communication is about conceiving, sending, receiving, and interpreting messages as well as confirming reception of these messages. A failure at any point in this chain can result in ineffective communication.

　　Ineffective communication can be disastrous. There is a famous story of a British Army Commander who sent the message “Send reinforcements, we"re going to advance.” back to his Command Center, through a long chain of subordinates. When the message finally reached the Command Center, it had “mutated” to become -- “Send three and four-pence, we"re going to a dance.” The reinforcements never arrived.

　　You can demonstrate this same principle, albeit on a less dramatic scale, by trying to play Chinese Whispers with more than 20 people. It is highly unlikely the same message you started with will be the one you end with.

　　In a business, there are three main types of communication failure. Each has its own indicative signs.

　　?The first type is known as allocative failure. This occurs when a firm is not gathering enough intelligence about its market or (most often), the information is not reaching the right points. The firm will not be allocating resources in step with the shifts in demand. If demand is rising but the firm is suffering from allocative communication failure, then stocks will fall and there will be understaffing. If the inverse happens, there will be a surplus of stocks and overstaffing.

　　?The second type is executive failure, where communication to trigger specific events/actions is either late, lacking or in error. The symptoms of this are a general loss of direction in the company or departments, a loss of co-ordination and an increase in complaints from customers as things happen late or not at all.

　　?The final type is human failure. This occurs when the general culture of a business or the relationships between particular individuals or departments do not foster effective communication. This leads to alienated staff, an increase in staff turnover, an increase in absenteeism and general frustration among staff. Creativity, especially that which takes place across departmental boundaries, is likely to suffer hugely as team synergy slips.

操作提示：通過題目后的下拉選項框選擇正確答案。

1、Confirming reception of the sent messages means .

A、the messages are sent to right receivers

B、the messages are correctly understood

C、the messages are correctly understood by right receivers

2、In the famous British Army Commander story, which step probably did NOT go wrong in the communication chain?

A、Conceiving.

B、Sending.

C、Receiving.

3、What is Chinese whispers?

A、Who whispers in Chinese.

B、A game to pass message around in a whisper.

C、Chinese people who don"t normally talk very loudly.

4、Allocative failure does NOT happen when .

A、the right information goes to the right place

B、a company gathers false information

C、the correct information is not received by the right department or person

5、According to the passage, which of the following cases does NOT belong to human failure?

A、Decreasing creativity across departments.

B、Inadequate communication between departments.

C、Increasing customer complaints.

正確答案：

1、C

2、A

3、B

4、A

5、C

題目3、What you need to do is to keep things short and sweet, just the ______.

A、questions

B、topics

C、highlights

此題正確答案是：C。

單元自測 3

一、選擇填空題（每題10分，共5題）

題目1、— I am sorry for what I have said to you.

—_____________

A、No problem.

B、I"m sure about that.

C、Don"t think any more about it.

此題正確答案是：C。

題目3、Team members are ______ as unique people with irreplaceable experiences, points of view, and knowledge to contribute.

A、treated

B、viewed

C、known

此題正確答案是：B。

題目4、The majority of these team challenges ______ anywhere.

A、can deliver

B、are delivered

C、can be delivered

此題正確答案是：C。

題目5、The team creates an environment ______ people are comfortable in communicating, advocating positions, and taking action.

A、that

B、which

C、in which

此題正確答案是：C。

題目1、— What are your teammates like?

—_____________

A、They are all warmhearted and helpful.

B、They all like sports and games.

C、They are all good friends.

此題正確答案是：A。

題目2、— Could I borrow your iPad for a few hours?

—_____________

A、Yes, you can.

B、Sure, here you are. Enjoy your time.

C、It doesn"t matter.

此題正確答案是：B。

題目3、I have been very lucky to have had ______ managers during my career so far.

A、terrific

B、terrible

C、terrifying

此題正確答案是：A。

題目4、Regular and concrete feedback is important ______ who is not performing up to her potential.

A、when to deal with a worker

B、when dealing with a worker

C、when dealt with a worker

此題正確答案是：B。

題目5、In high school, I am equally comfortable______as a member of a team and independently.

A、to work

B、working

C、work

此題正確答案是：B。

題目6

閱讀理解：根據文章內容，判斷正誤（共50分）。

Tips for Team Building

　　When you think of team building, do you immediately picture your group off at a resort playing games or hanging from ropes? Traditionally, many organizations approach team building in this way but, then, they wonder why that wonderful sense of teamwork that had been displayed at the retreat or the seminar fails to impact long term beliefs and actions back at work.

　　I"m not averse to retreats, planning sessions, seminars and team building activities — in fact I lead them — but they have to form part of a much larger teamwork effort. You will not build teamwork by “retreating” as a group for a couple of days each year, instead you need to think of team building as something you do every single day.

　　? Form teams to solve real work issues and to improve real work processes. Provide training in systematic methods so the team expends its energy on the project, not on trying to work out how to work together as a team to approach the problem.

　　? Hold department meetings to review projects and progress, to obtain broad input, and to coordinate shared work processes. If there is friction between team members, examine the work processes they mutually own — the problem is not usually their personalities; instead, it is often the fact that the team members haven"t agreed on how they will deliver a product or service, or the steps required to get something done.

　　? Build fun and shared occasions into the organization"s agenda — hold pot luck lunches, take the team to a sporting event, sponsor dinners at a local restaurant, go hiking or go to an amusement park. Hold a monthly company meeting, sponsor sports teams and encourage cheering team fans.

　　? Use ice breakers and teamwork exercises at meetings — these help team members get to know each other, share details about each others lives, and have a laugh together.

　? Celebrate team successes publicly. There are many ways you could do this, for instance by buying everyone the same T-shirt or hat, putting team member names in a draw for company merchandise and gift certificates. The only thing limiting you is your imagination.

　　If you do the types of teamwork building listed above, you"ll be amazed at the progress you will make in creating a teamwork culture, a culture that enables individuals to contribute more than they ever thought possible — together.

操作提示：正確選T，錯誤選F。

1、Team building event is traditionally related to playing games at resort.

2、The author claims that playing games together is as important as form teams to solve real work issues and to improve real work processes for team building.

3、“Retreat” in the first paragraph means withdrawal of troops after a defeat.

4、Ice breaking motivates team members compete with each other.

5、A good teamwork culture enables individuals make more efforts together.

正確答案：1、T 2、F 3、F 4、F 5、T

一、選擇填空題（每題10分，共5題）

題目1、— Will you help me arrange a meeting with Mr. Brown, please?

—_____________

A、No, no way.

B、No, I can"t.

C、Sorry I can"t. I have to finish my project right now.

此題正確答案是：C。

題目2、—_____________

— I"d like to have this film developed.

A、What"s it?

B、May I help you?

C、What do you want?

此題正確答案是：B。

題目3、I like to think ______. I am always the one finding new ways to a situation or challenge.

A、inside of the box

B、of the box

C、outside of the box

此題正確答案是：C。

題目4、How do you get your members to ______ as a team?

A、pull apart

B、pull up

C、pull together

此題正確答案是：C。

題目5、I believe that I have a lot to contribute ______ a team environment, and am comfortable in both leadership and player roles.

A、to

B、with

C、for

此題正確答案是：A。

題目6

二、閱讀理解：

根據文章內容，完成選擇題（共50分）。

A Teamwork Game

　　A team of about 35 employees had come together for a team building event. They were a young, bright and enthusiastic team. However, one of their chief problems was the fact that they wouldn"t share information or solutions with each other, and the team leader thought they were too focused on themselves and not on the team. As a result, she brought them all into the cafeteri A、All of the tables and chairs had been stored away, and fun decorations and hundreds of different colored balloons had been placed around the room.

　　In the center of the room was a big box of balloons that hadn"t been blown up yet. The team leader instructed everybody to pick a balloon, blow it up, and write their name on it, but they had to be careful not to burst the balloon.

　　Although they were given a second chance if their first balloon popped, they were out of the game the second time round. In the end, about 30 team members wrote their names without their balloons popping. They were then asked to leave the room and, after five minutes, the team leader brought them back in and asked them to find the balloon with their name on it amongst the hundreds of other balloons in the room. After 15 minutes of searching, no one had found their balloon, and the team were told that they were then going to move on to the third round of the activity.

　　In this round, each team member was instructed to find any balloon with a name on it and then give that balloon to the person whose name was on it. Within two minutes, everybody had their own balloon. The team leader summarized the activity thus: “We are much more efficient when we are willing to share with each other and much better at problem solving when we are working together, not individually.”

　　Sometimes, members of teams create obstacles by focusing solely on their own pursuits and goals. Every member of the team should ask themselves on a regular basis what they are doing and what they can do for the team.

操作提示：通過題目后的下拉選項框選擇正確答案。

1、This team building event was aimed at

A、helping these young, bright and enthusiastic employees become more concentrated on their work

B、making the team members know how to share information or solutions and cooperate with each other

C、building up team morale

2、This event was held in .

A、a self-service restaurant

B、a coffee shop

C、a classroom

3、About how many team members were out of the second round of the activity?

A、30.

B、35、

C、5、

4、Which statement below is correct?

A、In the second round, every one of the team had found their balloons after 15 minutes.

B、In the third round, the team members were asked them to find the balloon with their name on it amongst the hundreds of other balloons in the room.

C、In the third round, everybody had their own balloon with help from others within 2 minutes.

5、What was the event going to teach these employees?

A、Sharing and cooperating with other team members is more efficient when they are working together.

B、Focusing solely on employees" own pursuits is not allowed in workplace.

C、Failure of teamwork is caused by individual.

正確答案：

1、B

2、A

3、C

4、C

5、A

If I take the time to talk with my manager at the beginning of a project, we ______ off to a great start on the same page.

A、can get

B、have got

C、get

此題正確答案是：A。

單元自測4

一、選擇填空題（每題10分，共5題）

題目1、— Wow! This is a fantastic project! I"ve never known you"re so creative.

— __________

A、Don"t mention it.

B、Great, I dare to say I am a talent.

C、Thanks for your compliments.

此題正確答案是：C。

題目2、— __________

— You might as well write a thanks-note.

A、How do you like the rewards?

B、What do you do with the rewards?

C、Could you suggest some ways of the rewards?

此題正確答案是：C。

題目3、Fifty-five per cent of the respondents said that praise and attention from their supervisor would make them feel ______ the company cared about them and their well-being.

A、as if

B、even if

C、like

此題正確答案是：A。

題目4、I think a big part of it is ______ we know how to have fun on the job

A、that

B、which

C、why

此題正確答案是：A。

題目5、Self-esteem needs might include the ______ from a workplace.

A、rewards

B、rewarded

C、rewarded

此題正確答案是：A。

題目6

二、聽力理解：聽錄音，判斷正誤（共50分）。

操作提示：正確選“T”，錯誤選“F”。

1、Human resources supported the proposal of giving the business intelligence a pay incentive every three months at the beginning.

2、Brad from human resources supports Scott"s idea

3、Carlotta is the manager of HRD.

4、Men and women in the business intelligence team who have been selected to get the prize will receive the same rewarding things.

5、The prize-winner cannot choose the prize that costs more than $500. 7. The prize-winner can only have material awards and no day off.

正確答案：1、F 2、T 3、F 4、F 5、T

一、選擇填空題（每題10分，共5題）

題目1、— You"d better not push yourself too hard. You can ask the team and listen.

— __________

A、You are right.

B、No, we can"t do that.

C、I think it will kill our time.

此題正確答案是：A。

題目2、— Do you mind if I use vouchers to spend in a restaurant?

— __________

A、Yes, please.

B、Not at all. Go ahead.

C、No, thank you.

此題正確答案是：B。

題目3、All the team members tried their best. We lost the game, _________.

A、however

B、therefore

C、since

此題正確答案是：A。

題目4、______ clearly communicate with and actively listen to employees is essential to improve their performance.

A、Be able to

B、Being able

C、Being able to

此題正確答案是：C。

題目5、______ the job, employers don"t want to hire people who are difficult to get along with.

A、Despite of

B、Regardless

C、Regardless of

此題正確答案是：C。

題目6

二、閱讀理解：

根據文章內容，完成選擇題（共50分）。

How Google Continues to Keep Employees Happy

　　Working for Google is a dream of many, not just because of what this company has achieved in the last 15 years, but because of its enviable work culture. With about 37,000 employees in 40 countries, you might wonder how Google maintains a motivating work experience throughout its entire company.

　　Working for Google comes with perks that most other organizations can"t provide -- bowling alleys, free haircuts, gym memberships, and shuttles to and from work. The company"s secret to success is putting the same amount of time and effort into keeping employees happy as it does into innovating products.

　　Back when the company was just a start-up, co-founders Larry Page and Sergey Brin had the goal of making Google a place the most talented people wanted to work at. Their idea was simple: creating a work culture that keeps employees happy will motivate them to do their best and will keep them loyal to the company.

　　“It"s less about the aspiration to be No. 1 in the world, and more that we want our employees and future ones to love it here, because that"s what"s going to make us successful,” said Karen May, the Vice President of people development at Google.

　　Google also makes its employees want to work because managers provide tasks that are inspiring and challenging. Every employee at Google has the opportunity to spend 20% of his or her working time on a project they choose. This freedom takes employees out of their routine and away from the mundane tasks that often make workers feel uninspired about their jobs.

　　Lastly, Google shows each employee just how important he or she is to the company. Each employee, regardless of her spot on the totem pole, has an influence on how Google performs.

　　“If you value people, and care about them as whole people, one thing you do is giving them a voice, and you really listen,” May said.

　　Google does just that by hosting employee forums every Friday, where they discuss the 20 most-asked questions. Employees have access to all company information, adding a sense of trust, and employees and leaders work together to solve problems.

操作提示：通過題目后的下拉選項框選擇正確答案。

1、How would you describe Google?

A、Medium-sized international company

B、Large global enterprises

C、Large American company

2、Which one does NOT belong to the methods that Google motivate its employees?

A、Promoting the employee who has more influence on Google the higher job position.

B、Shuttling the employees between home and office.

C、Offering entertaining equipment in workplace.

3、Who founded Google?

A、Larry Page and Sergey Brin

B、Karen May

C、Sergey Brin

4、If you are a normal employee of Google, what could you do EXCEPT?

A、Know all information of Google and discuss questions with your leaders.

B、Only work for the project you choose.

C、Play bowling with your colleagues and get away from mundane errands.

5、What is Google"s secret to success?

A、Innovating hi-tech products.

B、Paying high salary to the employees and practicing strict management.

C、Valuing the happiness of its employees as much as innovating good products.

正確答案：

1、B

2、A

3、A

4、B

5、C

一、選擇填空題（每題10分，共5題）

題目1、—Can I get you a couple of tea?

—_________________________.

A、That"s very nice of you

B、With pleasure

C、You can, please

此題正確答案是：A。

題目2、— Do you mind if I use vouchers to spend in a restaurant?

— __________

A、Yes, please.

B、Not at all. Go ahead.

C、No, thank you.

此題正確答案是：B。

題目3、Companies are ______ interested in your soft skills ______ they are in your hard skills.

A、so… that…

B、as…as…

C、not…until…

此題正確答案是：B。

題目4、An appreciated gift and the gesture of providing it will ______ your coworker"s day.

A、look up

B、light up

C、lift to

此題正確答案是：B。

題目5、Learning new things has always been a great ______ for me.

A、motivator

B、motivate

C、motivation

此題正確答案是：A。

題目6

二、閱讀理解：

根據文章內容，判斷正誤（共50分）。

The Right Way to Motivate Employees

　　It"s important for a CEO to be passionate and enthusiastic, but there"s a line of professionalism that must always be maintained.

　　According to a report from the technology website Venture Beat, PayPal CEO David Marcus wrote a critical letter to his employees blaming them for not using PayPal products and encouraging them to leave if they didn"t have the passion to use the products they work for.

　　According to the website, part of the leaked letter reads:

　　“It"s been brought to my attention that when testing paying with mobile at Cafe 17 last week, some of you refused to install the PayPal app, and others didn"t even remember their PayPal passwords. That"s unacceptable to me, and the rest of my team, everyone at PayPal should use our products where available. That"s the only way we can make them better, and better.”

　　“In closing, if you are one of the folks who refused to install the PayPal app or if you can"t remember your PayPal password, do yourself a favor, go and find something that will connect with your heart and mind elsewhere.”

　　While not obvious at first, the letter reveals a problem of morale and culture at PayPal. As an executive, you certainly want your employees to use and promote your products. However, when faced with a situation where staff isn"t embracing what they make, you need to investigate the root of the problem -- not threaten.

When faced with internal problems, good executives start by asking “why”. They reach out to their executive team first and then to the entire staff to find the root of a problem and how to fix it. Sending out a one-sided note about the problem is not leading, it"s retreating.

　　Leadership starts by listening. Good executives need to get out among the staff and ask questions and listen without judgment or reaction. The fact that company employees are not embracing and using its products is a failure of leadership that Marcus needs to address by self-reflection. At the end of the day, if his employees have to be forced to use the app, how can he expect consumers to want to willingly pay to use it? Marcus should have focused on three questions:

　　? Why are you not using the app?

　　? What is it that we can do to ensure you use our app?

　　? What do you need from me?

操作提示：正確選T，錯誤選F。

1、A CEO only needs to be passionate and enthusiastic

2、It is not professional that PayPal CEO blames his employees not to use PayPal or forget PayPal passwords.

3、“A one-sided note” refers to the root of PayPal"s problem.

4、When faced with internal problems, good executives find the root of a problem in their executive team first.

5、Good executives need to give feedback immediately when they are listening to the staff.

正確答案：

1、F

2、T

3、F

4、T

5、F

題目3、The leader ______ at creating opportunities to provide rewards, recognition and thanks to his or her staff.

A、exceeds

B、excellent

C、excels

此題正確答案是：C。

單元自測 5

一、選擇填空題（每題10分，共5題）

題目1、— I think I have made a great mistake.

— ____________

A、I don"t think so. You really made an error.

B、I don"t think so. It"s really terrible.

C、I don"t think so. It"s not your fault.

此題正確答案是：C。

題目2、— Do you know where I can repair my motorcar?

— ____________

A、It"s cheap to repair a motorcar.

B、Around the street corner.

C、You drive too fast to damage it.

此題正確答案是：B。

題目3、The workmen want to ________ the number of working hours and to increase pay.

A、delete

B、decrease

C、depress

此題正確答案是：B。

題目4、At a rough ________, we will take another four weeks to finish this plan.

A、estimate

B、value

C、account

此題正確答案是：A。

題目5、Wendy suggests that we ________ tomorrow.

A、shall go

B、should go

C、will go

此題正確答案是：B。

題目1、— Why didn"t you come to my birthday party yesterday?

— ____________

A、Excuse me, my friend sent me a flower.

B、Sorry, but my wife had a car accident.

C、Fine, I never go to birthday parties.

此題正確答案是：B。

題目2、— Over-the-top? You mean…

— ____________

A、Well, sometimes your co-workers feel that you are too loud.

B、No, I don"t.

C、Thanks a lot.

此題正確答案是：A。

題目3、They have come to the conclusion ________ this winter will be even colder than before.

A、that

B、for

C、which

此題正確答案是：A。

題目4、Without his assistance, I ________ the research last month.

A、would not have completed

B、could not finish

C、should not finish

此題正確答案是：A。

題目5、My leather shoes cost me ________ the last pairs I bought.

A、three times as

B、three time as

C、three times as much as

此題正確答案是：C。

題目6

二、閱讀理解：

根據文章內容，判斷正誤（共50分）。

Performance Management and Performance Appraisal

　　Performance management aims to acknowledge employee achievements, support their personal and professional development, and motivate and empower them to perform their work effectively. Performance management helps employees to develop their understanding, knowledge and skills so that they can contribute to the achievement of the enterprise"s goals and gain personal and job satisfaction. It is a vital part of any quality human resource system.

　　Every enterprise wants and should expect high performance from each employee.The elements of a competency-based performance management system will, if implemented well, enable high performance which will define enterprise and personal success. Using performance management processes, an enterprise can be better placed to meet competitive challenges. This is done by:

　　●identifying the critical positions

　　●determining the most important competencies for those positions

　　●providing the education, training and feedback required by employees

　　●holding each person accountable for their results

　　The key to the performance management process is ‘performance appraisal". Performance appraisal is simply an evaluation of how well an employee performs his or her job compared to a set of predetermined standards. It is a systematic process of feedback on an employee"s work performance, and agreement to future training plans, job goals and job aspirations.

　　To be effective, a performance appraisal needs to have a set of agreed criteria that will be the basis of feedback as well as of setting future goals. Units of competency provide a very effective tool for setting benchmarks or criteria for work performance. The performance criteria within units of competency can be used as measures to assess against in a performance appraisal or review.

操作提示：正確選T，錯誤選F。

1、Performance management is a very important part of any quality human resource system.

2、The aim of performance management is to punish the unqualified employees.

3、An enterprise can be better placed to meet competitive challenges by providing the education, training and feedback required by employees, for example.

4、Every enterprise can expect high performance from each employee.

5、“Performance management” is also called “performance appraisal”.

正確答案：1、T 2、F 3、T 4、F 5、F

一、選擇填空題（每題10分，共5題）

題目1、— Do you know where I can repair my motorcar?

— ____________

A、It"s cheap to repair a motorcar.

B、Around the street corner.

C、You drive too fast to damage it.

此題正確答案是：B。

題目2、— Haven"t seen you for ages. What are you busy doing now?

— ____________

A、Yes ,long time no see.

B、Yeah, thanks for coming.

C、I am working part time in a bookstore.

此題正確答案是：C。

題目3、A child"s character is greatly influenced by his home ________.

A、case

B、environment

C、situation

此題正確答案是：B。

題目4、Please ask the solicitor what his ________ would be to take the case to court.

A、fare

B、fee

C、salary

此題正確答案是：B。

題目5、Good work ________ good pay.

A、deserves

B、requests

C、deserts

此題正確答案是：A。

題目6

二、閱讀理解：

根據文章內容，完成選擇題（共50分）。

How to Handle a Bad Performance Review

　　Getting a bad performance review can make you feel angry, unappreciated, defeated, and hopeless. But it"s not the end of the world. Remember that the way you respond to this appraisal can make all the difference in the next one. Even if you believe that the review is inaccurate and that your boss is completely wrong, you will benefit by reacting in a mature, adult manner. Here are some suggestions:

　　Stay calm. Relax. Breathe. Do not overreact and be objective. Especially, do not say things that will likely be regretted later. Besides, the person giving the performance review may or may not be the one who has written the bad review.

　　What to Do When Receiving a Bad Performance Review

　　It"s best to listen attentively. And make comments or remarks only when asked for them. Besides, during the performance review, you will be given the chance to respond and may disagree.

　　What to Do After Receiving a Bad Performance Review

　　Don"t be intimidated by the bad performance review and want to quit the job; instead, learn from it. Also, if the organization allows their employees to make a written statement on their own behalf, do make one. It is important for the worker to show why she does not agree with the bed performance review; for instance, an employee may express their different understanding and, at the same time, a willingness to comply with any constructive suggestions.

　　Ways to Improve a Bad Performance Review

　　A way to improve a bad performance review is to set self-reviews, that is, establish performance standards. Another way to improve a bad review is to learn more about what the manager, supervisor, or boss wants or expects from his/her employees. Learning what it was that caused a bad performance review helps to improve professional growth and encourages as well as motivates the worker to do better in order to receive a good review next time.

操作提示：通過題目后的下拉選項框選擇正確答案。

1、What should you do when you are given a bad performance review?

A、Argue with your boss.

B、Make immediate remarks.

C、Stay calm and listen carefully.

2、What should you do after you are given a bad performance review?

A、Quit your job immediately.

B、Insist on making comments.

C、Learn from the review.

3、What should you do if you do not agree with the bad performance review?

A、Tell the boss directly that you do not agree with the review.

B、Make a written statement on your own behalf if it is allowed.

C、Do not express your different understanding in a written statement.

4、How do you improve a bad performance review?

A、Understand the established performance standards.

B、Learn more about what the employee wants or expects.

C、Learn what the person who gives the review may think.

5、Why should we understand the cause of a bad performance review?

A、Because it helps the employee to get promoted immediately.

B、Because it encourages and motivates the worker to do better.

C、Because it prevents the employee from professional growth.

正確答案：

1、C 2、C 3、B 4、A 5、B

Linda walked at the head, ________ by her colleagues.

A、followed

B、following

C、to follow

此題正確答案是：A。

單元自測 6

一、選擇填空題（每題10分，共5題）

題目1、— Can I have three days off next week, Mr. Smith?

— _____. I can manage without you.

A、I"m afraid not

B、Of course

C、It depends

此題正確答案是：B。

題目2、— Don"t worry, Mum. The doctor said it was only a common cold.

— ________ ! I"ll tell Dad there"s nothing serious.

A、What a relief

B、How surprising

C、I"m so sorry

此題正確答案是：A。

題目3、On hearing the news of ______ the major exam again, the girl burst into tears.

A、her having failed

B、she failed

C、her being failed

此題正確答案是：A。

題目4、He ordered that nothing ________ until the police arrived.

A、was touched

B、should be touched

C、had been touched

此題正確答案是：B。

題目5、There is no _____ the fact that he is the best student in the class.

A、deny

B、denies

C、denying

此題正確答案是：C。

題目6

二、完型填空（共50分）

操作提示：通過下拉選項框選擇正確的詞匯。

　　On May 27, 1995, our life was suddenly changed. It happened a few minutes past three, when my husband, Chris, fell from his horse as it jumped over a fence. Chris was paralyzed (癱瘓) from the chest down,

to breathe normally. As he was thrown from his horse, we entered into a life of disability with lots of unexpected challenges. We went from the “haves” to the “have-nots”. Or so we thought.

　　Yet what we discovered later were all the gifts that came out of sharing difficulties. We came to learn that something

could happen in a disaster. All over the world people cared for Chris so much that letters and postcards poured in every day. By the end of the third week in a medical center in Virginia, about 35,000 pieces of

had been received and sorted. As

, we opened letter after letter. They gave us comfort and became a source of strength for us. We use them to encourage ourselves. I would go to the pile of letters marked with “funny” if we need a laugh, or to the “disabled” box to find advice from people in wheelchairs or even in bed living happily and . These letters, we realized, had to be shared. And so here we offer one of them to you.

正確答案：

1、unable

2、wonderful

3、mail

4、a family

5、successfully

一、選擇填空題（每題10分，共5題）

題目1、— If you don"t believe in yourself, no one else will.

— _____. Confidence is really important.

A、That"s not the point

B、I don"t think so

C、I couldn"t agree more

此題正確答案是：A。

題目2、— Which of these hats do you want?

— _______ . Either will do.

A、I don"t mind

B、No problem

C、Go ahead

此題正確答案是：A。

題目3、They depend on each other to survive. In other words, they are ______ for survival.

A、interwoven

B、interdependent

C、international

此題正確答案是：B。

題目4、She is very adaptive and soon adapted ______ to the campus life.

A、with

B、to

C、as

此題正確答案是：B。

題目5、To build the reservoir（水庫）， thousands of people have to be_______ .

A、relocated

B、repeated

C、reopened

此題正確答案是：A。

題目6

二、閱讀理解：

根據文章內容，完成選擇題（共50分）。

How to Adapt to Change in the Workplace

　　If there"s one word that captures the essence of what is occurring in the world today, it"s “change.” Downsizing, reorganizing, and cutting costs, are now the norm for survival. No industry is exempt. Even the most conservative institutions are undergoing significant change just to survive.

　　Change management has always been an issue of debate amongst scholars: how can employers create suitable conditions for a successful change process? And what can employees do to get through it?

　　Tips for dealing with change in the workplace.

　　●Make yourself aware that change happens: it happens in personal life, it happens in your professional life. You cannot live in the past, so denying that change could occur only makes things more complicated for you.

　　●Stay alert in the workplace: know what is happening around you. When you come across clues that hint change is on the way, acknowledge them!

　　●Maintain open communication channels: Don"t lay back and expect things to pass you by smoothly. You need to get acquainted with the occurring changes. Seek more details from your management and peers to form an accurate understanding of the matter. Be transparent and honest about your fears: dealing with the unknown is often resented and daunting. Make the picture as clear as you can.

　　●Assess yourself: Change is a time when one"s confidence about one"s skills and capabilities gets shaky. Recognize your strengths and where you could bring them into play. At the same time, stay aware of your developmental areas and work on improving those.

　　●Don"t be stiff: It will make the change process much harder if you are rigid. Be flexible enough to look at the different angles of the change and see where you could apply your “existing” skills and knowledge, and what news skills you need to acquire.

　　●Stay optimistic: Keep a positive attitude and don"t let yourself drown in uncertainty. Involve yourself in the new process; locate yourself properly in the new scenario. Adjust!

　　“You can"t get to the top of Everest by jumping up the mountain. You get to the mountaintop by taking incremental steps. Step by step, you get to the goal”, says Robin Sharma, one of the world"s most-sought-after leadership and personal success experts.

操作提示：通過題目后的下拉選項框選擇正確答案。

1、Enterprises carry out downsizing, reorganizing and cutting costs in order to .

A、cut down on the number of workers

B、reshuffle the organization

C、survive

2、“No industry is exempt” means

A、No industry is an exception

B、No industry is an example

C、Not every industry can be exempted

3、The following questions are often discussed among scholars EXCEPT

A、How can bosses create favorable conditions for change

B、How can productivity be increased

C、What can workers do to get through change

4、How many suggestions does the author put forward?

A、4

B、5

C、6

5、From the passage, we know that Robin Sharma is

A、an expert on leadership, and personal success

B、a great leader

C、someone who likes to play the game of Hide and Seek

正確答案：

1、C 2、A 3、B 4、C 5、A

一、選擇填空題（每題10分，共5題）

題目1、—I"m going to Beijing for a few days.

— _______. I wish I could go with you.

A、It doesn"t matter

B、Forget it

C、I really envy you

此題正確答案是：C。

題目2、— Which of these hats do you want?

— _______ . Either will do.

A、I don"t mind

B、No problem

C、Go ahead

此題正確答案是：A。

題目3、Redundancy happens when employees need to _____ their workforce. And as a result, someone gets dismissed from work.

A、reform

B、reproduce

C、reduce

此題正確答案是：C。

題目4、_____the deepening of China"s economic reforms, there is greater cooperation and interdependence between the private and the public sector.

A、With

B、As well as

C、For the sake of

此題正確答案是：A。

題目5、All _____ glitters (閃閃發光) is not gold.

A、that

B、which

C、what

此題正確答案是：A。

題目4、By the end of the year, the sales plan for the next year______.

A、will be made

B、will have been made

C、have been made

此題正確答案是：B。

題目6

二、閱讀理解：

根據文章內容，判斷正誤（共50分）。

Jack Welch Leading Organizational Change at GE

　　When Jack Welch, the Chairman and CEO at General Electric (GE) retired in 2001, he could look back at a very successful career. He became CEO in 1981 at the age of 4

5、At that time, GE had a very complex organizational structure with considerably bureaucratic rules.

　　One of his first changes was to initiate a strategy formulation process with the guideline that each of the businesses should be number 1 or 2 in their respective areas. If this was not the case, managers had the options of fixing the problem, selling their particular business, or closing it. In an effort to streamline the organization, Welch removed the sector level and eliminated thousands of salaried and hourly employee positions.

　　The restructuring was followed by changing the organizational culture and the managerial styles of GE"s managers. One such program was the Work-Out（群策群力）.Groups of managers were assembled to share their views openly in three-day sessions. At the beginning of the meetings, the superior presented the challenges for his or her organizational unit. Then the superior had to leave, requesting the groups to find solutions to the problems. Facilitators (會議主持人) helped these discussions. On the last day, the superior was presented with proposed solutions. He or she then had three choices: to accept the proposal, not to accept it, or to collect more information. This process put great pressure on the superior to make decisions.

　　Another program to improve effectiveness and efficiency was Best Practices. The aim was to learn from other companies how they obtained customer satisfaction, how they related to their suppliers, and in what ways they developed new products. This helped the GE people to focus on the processes in their operations that would improve the company"s performance.

　　Jack Welch was personally involved in developing managers at GE"s training center in Crotonville. Leaders, Welch suggested, are not only those who achieve results but also those who share the values of the company.

操作提示：正確選T，錯誤選F。

1、Jack Welch retired at the age of 65、

2、Jack Welch insisted that each of the businesses should be at least number 3 in their respective are A、

3、If the business could not meet Welch"s change requirements, its manager had 3choices.

4、The restructuring went before changing the organizational culture and the managerial styles of GE"s managers.

5、The Work Out lasted a week.

正確答案：

1、T 2、F 3、T 4、T 5、F

單元自測 7

一、選擇填空題（每題10分，共5題）

題目1、— Terribly sorry to interrupt, but may I use your dictionary?

— Yes,______________.

A、of course

B、it doesn’t matter

C、no hurry

此題正確答案是：A。

題目2、— The trip ought not to take more than an hour.

— ____________ . It is at least two hours.

A、I guess so

B、You must be joking

C、It depends

此題正確答案是：B。

題目3、The reason _____ he was absent from class yesterday was that he was ill and hospitalized.

A、for

B、why

C、that

此題正確答案是：B。

題目4、All the _____ guests are seated in the front row.

A、distinguishing

B、extinguishing

C、distinguished

此題正確答案是：C。

題目5、What can we expect ____him?

A、in

B、from

C、on

此題正確答案是：B。

題目6

二、閱讀理解：

根據文章內容，判斷正誤（共50分）。

Create a Positive Workplace Culture

　　In competitive markets, leaders are under increased pressure to maintain a positive work culture. A positive work culture cultivates greater employee satisfaction; greater employee satisfaction contributes to higher performance; higher performance impacts improved client outcomes; improved client outcomes contribute to service excellence.

　　Positive work cultures are built over time and need constant attention. Such cultures are dependent on leadership vision and values.

　　An effective leader sets the tone for the team, encourages a positive workplace culture and is able to bring about cultural change.

　　Workplace culture is made up of the shared attitudes, beliefs, behaviors, values and expectations that influence the way people work in the workplace. It is “the way we do things around here”.

　　Some cultural aspects are understood by all and are obvious such as turning up for wok on time, while others may be "unwritten rules" that are not so obvious for example how personal issues are resolved with work colleagues.

　　Many factors that influence whether a workplace has a positive outlook are within the control of people who work in a workplace. There are also factors out of their control, such as slumps in global prices or a change in demand and supply. The company can, however, control how they respond to these factors.

　　Those companies that do create positive workplace environments develop a reputation in their community as being ‘good to work for" and have a competitive edge. Not only are these companies more able to attract and retain people, they tend to be more stable as they proactively deal with issues and adapt to change.

　　Teams work best when they are clear about what is expected of them. They are more able to deal with difficult issues if they feel the values of the organization are supportive of them.

　　For a workplace culture to be positive, the direction and actions of the business must be consistent with the core values of the people in the workplace. The people must trust each other and be able to openly express and exchange ideas.

　　Working through these steps will help with developing a positive business culture.

操作提示：正確選T，錯誤選F。

1、A positive work culture will give workers more satisfaction.

2、Positive cultures have a lot to do with leadership vision and values.

3、The direction and actions for the business must differ from the core values of the employees in order for a workplace culture to be positive.

4、In competitive markets, leaders are under more and more pressure to keep a positive work culture.

5、Positive work culture can be built in a short period of time.

正確答案：1、T 2、T 3、F 4、T 5、F

一、選擇填空題（每題10分，共5題）

題目1、— Sorry for being late. I should have called you earlier.

—__________. I"ve just arrived

A、That"s no trouble

B、You are welcome

C、That"s all right

此題正確答案是：C。

題目2、— The trip ought not to take more than an hour.

— ____________ . It is at least two hours.

A、I guess so

B、You must be joking

C、It depends

此題正確答案是：B。

題目3、______ the importance of English, we should put more effort into it and try to learn it well.

A、Given

B、Giving

C、Gave

此題正確答案是：A。

題目4、Their economy is export ______.

A、oriented

B、orientating

C、orientation

此題正確答案是：A。

題目5、______ on the hilltop, you could enjoy the scenery of the city bathed in the sun.

A、Standing

B、Stand

C、Stood

此題正確答案是：A。

題目6

二、完型填空（共50分）

操作提示：通過下拉選項框選擇正確的詞匯。

　　What is museum? A museum is a good place to keep old and beautiful things. A museum may be a place to learn about science. A museum can be a place

art of Indians or animals. What is inside a museum? Some museums have old cars and airplanes. Many museums have pictures and statues （雕像）. Others have rocks and old bones. One museum even has

coal mine inside! Many cities have museums. Some very small

have museums, too. Indianapolis has a

museum. Children do not have to pay to get in. Children go to the museum often. They like to look at the dinosaur bones. They see a white bear ten feet tall. They go inside an old log cabin （小木屋）. On Saturday, Indianapolis children can

talks about animals and trees. They see movies.

正確答案：

1、about

2、a

3、towns

4、children"s

5、hear

一、選擇填空題（每題10分，共5題）

題目1、— Have you already paid? What"s my share of the bill？

— _________. It wasn"t very much.

A、It"s my share

B、None of your business

C、Don"t worry about it

此題正確答案是：C。。

題目2、— The Auto Show in the City Stadium has been canceled.

— Oh, no！_________

A、What a pity!

B、It doesn"t matter!

C、It"s not interesting at all!

此題正確答案是：A。

題目3、_____ there is smoke, there is fire.

A、If

B、When

C、Where

此題正確答案是：C。

題目4、After days of investigation, the police were ____ reality.

A、looking into

B、approaching

C、finding

此題正確答案是：B。

題目5、An agreement was reached on the _____ of mutual respect and mutual interest.

A、basic

B、base

C、basis

此題正確答案是：C。

題目6

二、聽力理解：聽錄音，判斷正誤（共50分）。

請聽錄音：

操作提示：正確選“T”，錯誤選“F”。

1、Two different corporate cultures are discussed in the dialog.

2、Melinda"s company also has a creative culture.

3、According to Jack, the important thing is to hire the right employees in the first place.

4、In a creative culture teamwork is not encouraged.

5、A creative culture is better than a collaborative culture.

正確答案：1、T 2、F 3、T 4、F 5、F

題目3、Compared ______ English, Chinese is generally believed to be more difficult to learn.

A、with

B、from

C、against

此題正確答案是：A。

單元自測 8

一、選擇填空題（每題10分，共5題）

題目1、— ____________________________

—Actually I prefer working on my own.

A、Could I use this dictionary?

B、May I open the window to let in some fresh air?

C、Do you prefer teamwork or working individually?

此題正確答案是：C。

題目2、—It"s about a successful businessman"s management experience, isn"t it?

— ____________

A、My pleasure!

B、That"s right!

C、It"s up to you!

此題正確答案是：B。

題目3、We ________ with achievement.

A、done

B、are obsessed

C、catch up

此題正確答案是：B。

題目4、The key ______ successful implementation is clearly communicating the strategy to the whole company.

A、to

B、in

C、of

此題正確答案是：A。

題目5、He will write to me as soon as he ______ home.

A、will have returned

B、returns

C、will return

此題正確答案是：B。

題目6

二、閱讀理解：

根據文章內容，判斷正誤（共50分）。

Vision and Execution: Two Sides of a Successful Strategy

　　A strategic plan is not the end goal of the strategic planning process – it is the framework for successfully implementing a strategy. Until a strategic plan is put into effect, it has no real value.

　　There are several keys to successful implementation. First, people directly involved in executing the strategy must be included in the planning process. Strategic planning is no longer a top-down directive. Without the input and feedback of the people responsible for executing on the strategy, a seemingly solid strategy is likely to fall apart when implementation is attempted.

　　The next key to successful implementation is clearly communicating the strategy to the whole company. The communication should ensure that everyone in the company understands and accepts the strategy as the best path forward, and not simply the leadership"s latest ide A、Without clear communication, employees lack a sense of ownership and clarity of purpose. When a strategy is not understood or embraced, it usually results in misunderstanding and uneven commitments to implementation.

Another key to the successful execution of a strategic plan is the clear and straightforward description of the plan and its operations. Even the most brilliant strategy faces failure if it cannot be explained clearly and concisely.

操作提示：正確選T，錯誤選F。

1、The final goal of the strategic planning process is a strategic plan.

2、A strategic plan is valuable if it is executed.

3、There are four keys to successful implementation.

4、A good strategy is likely to fall apart if without the input and feedback of the people responsible for executing on the strategy.

5、Leadership"s idea determines all.

正確答案：1、F 2、T 3、F 4、T 5、F

一、選擇填空題（每題10分，共5題）

題目1、— You have to believe in yourself. No one else will, if you don"t.

— ____________________Confidence is really important.

A、It"s not my cup of te A、

B、I don"t think so.

C、I couldn"t agree more.

此題正確答案是：C。

題目2、— I"d like a wake-up call at 7:00 A、m., please!

— OK,________________ .

A、You will certainly make it.

B、I"ll make sure you get one.

C、just do what you like.

此題正確答案是：B。

題目3、When people are surrounded by ______ communication and encouragement, they can find the courage to try, fail, redo, and try again.

A、complicated

B、constant

C、corporate

此題正確答案是：B。

題目4、— Who should be responsible for the accident?

— The boss, not the workers. They just carried out the order ______.

A、as are told

B、as told

C、as they told

此題正確答案是：B。

題目5、This is the man ______ last night.

A、whom I saw him

B、whom I saw

C、what I saw

此題正確答案是：B。

題目6

二、完型填空（共50分）

操作提示：通過下拉選項框選擇正確的詞匯。

　　This evening I met a friend at a local bar. She brought her laptop

so she could show me some of her latest digital art designs. As we looked through her artwork, the laptop suddenly started making an unhealthy noise, then the screen twinkled on and off and then cut off . And as we both stared at one another surprisingly, the terrible smell of fried computer circuits appeared.

　　I grabbed the laptop off the bar to inspect it and the problem instantly arose itself. The bottom of the laptop was completely wet and empty, spilt water glass rested against the side of her purse just behind where the laptop was sitting. While we were chatting and shifting the laptop"s 17 inch screen , we somehow spilt a glass of water that the waiter had inadvertently (無意地) placed behind the screen, which was out of our view.

　　When life throws id some troubles like this, it typically doesn"t make any sense to us, and our natural emotional reaction might get extremely at the top of our lungs. But how does this help our dilemma? Obviously, it doesn"t.

　　The smartest and hardest thing we can do in these kinds of situations is to be more tempered in our reaction. You"d be much wiser and more disciplined than scream extremely. You should remember that emotional rage only makes matters worse. And please remember that once it happens, that will give us an opportunity to grow stronger.

　　Every difficult moment in our lives is accompanied by an opportunity for personal growth and . But in order to attain this growth and creativity.

　　We must first learn to control our emotions. We must recognize that difficulties pass like everything in our life.

正確答案：

1、along

2、completely

3、back and forth

4、upset

5、creativity

一、選擇填空題（每題10分，共5題）

題目1、—It"s about a successful businessman"s management experience, isn"t it?

— ____________

A、My pleasure!

B、That"s right!

C、It"s up to you!

此題正確答案是：B。

題目2、—Scott，I"d like to have your opinions about my written report.

—________________ But I have one suggestion.

A、That"s a good ide A、

B、You are too modest.

C、It looks fine to me.

此題正確答案是：C。

題目3、How do we expect to compete with a company that has such a huge ______ and huge resources? A、recommendation

B、reduction

C、reputation

此題正確答案是：C。

題目4、We need ________ communication skills: listen carefully, think before you speak and manage conflicts diplomatically.

A、outstanding

B、plain

C、general

此題正確答案是：A。

題目5、______ we can"t compete in terms of size I do believe we hold an advantage in terms of dedication to customer service.

A、Therefore

B、But

C、Although

此題正確答案是：C。

題目6

二、閱讀理解：

根據文章內容，完成選擇題（共50分）。

How Do You Create a Culture of Innovation?

　　Have you noticed the courage buried in the word encourage? To create a culture in which innovation flourishes takes courage. Determined innovators are always courageous enough to establish a culture in which innovation is greatly encouraged and rewarded. Here are three ways to do that.

　　Put innovation at the heart of strategy, and persist it in every message. Think of innovation strategy as a pyramid: big bets at the top, a few projects in development in the middle, and a broad base of continuous improvements, lasting contributions, and early-stage new ideas at the bottom.

　　Define jobs around innovation. Make it a job prerequisite. Consider 3M’s move to become one of the first companies to tell professionals that they could spend 15 percent of their time on projects of their own choosing. Now many high-tech companies know that they can’t get the best talent without providing this kind of flexibility. And some of those self-selected, self-organized projects might even result in a blockbuster product or line of business. For 3M, it was the Post-it note.

　　Recognize innovation in every part of the company. To build a culture of creativity and innovation, Gillette developed an innovation fair in which every unit could show off its most promising new concepts. It shows that everyone has a role to play in a culture of innovation.

　　To go from idea to successful innovation requires a great deal of support and collaboration. When people are surrounded by constant communication and encouragement, they can find the courage to try, fail, redo, and try again.

操作提示：通過題目后的下拉選項框選擇正確答案。

1、What is necessary in creating innovation culture?

A、communication

B、courage

C、immitation

2、How does 3M create its innovation culture?

A、Put innovation at the heart of strategy, and persist it in every message.

B、define jobs around innovation.

C、Recognize innovation in every part of the company.

3、The word prerequisite in “Make it a job prerequisite” means

A、required as a prior condition

B、going after

C、prior to request

4、How does Gillette create its innovation culture?

A、Put innovation at the heart of strategy, and persist it in every message.

B、define jobs around innovation.

C、Recognize innovation in every part of the company.

5、The formation from idea to innovation needs .

A、discussion and revise

B、failure and courage

C、support and cooperation

正確答案：

1、B 2、B 3、A 4、C 5、C

題目3、please ______ your hand if you have any question at all.

A、raise

B、rise

C、arise

此題正確答案是：A。

國開英語1形考答案(4)

題目1

交通事故中當事人的法律責任有民事責任、————、刑事責任。

答案：

反饋

正確答案是：行政責任

題目2

交通事故處理程序普通程序、簡易程序、—————。

答案：

反饋

正確答案是：自行協商程序

題目3

交通事故的構成要件有人的條件、——————、車輛條件、損害后果條件。

答案：

反饋

正確答案是：道路條件

題目4

根據公安部《關于修訂道路交通事故等級劃分標準的通知》，交通事故分類如下四級：輕微事故、一般事故、重大事故和——————。

答案：

反饋

正確答案是：特大事故

題目5

交通違法的“三超一疲勞”指超員、超載、————、疲勞駕駛。

答案：

國開英語1形考答案(5)

國家開放大學《英語》形考1 答案

I am afraid that I can not _（B）_ with you.

選擇一項：

A. approve

B. agree ?

C. endorse

Mr. Robert has a _（A）_ of five.

選擇一項：

A. family ?

B. household

C. home

You can see the user _（A）__ of our website are up this month.

選擇一項：

A. figures ?

B. numbers

C. figure

As he grows old his health _（C）_.

選擇一項：

A. drops

B. decreases

C. declines ?

He made _（A）_ changes in his new book.

選擇一項：

A. extensive ?

B. large

C. a lot

The Germans, as _（A）_, are often thought to be well organized.

選擇一項：

A. a nation ?

B. a country

C. people

They held a dinner _（C）_ the important guests.

選擇一項：

A. in the honour of

B. in an honour of

C. in honour of ?

The land _（A）_ sharply away from the house.

選擇一項：

A. declines

B. decreases

C. reduces

He has _（A）_ there for about an hour without moving.

選擇一項：

A. lain ?

He was _（A）_ of what he said.

國開英語1形考答案(6)

傳染病患者就醫時要戴口罩。

選擇一項：

對

錯

題目2

未回答

滿分4.00

標記題目

題干

申請出國者取得護照，只意味著得到了本國政府的批準，還不能立即起程前往目的地國家。

選擇一項：

對

錯

題目3

未回答

滿分4.00

標記題目

題干

搭乘飛機不得使用移動（ ）。

選擇一項：

對

錯

題目4

未回答

滿分4.00

標記題目

題干

看電影時可以臨場買票。

選擇一項：

對

錯

題目5

未回答

滿分4.00

標記題目

題干

當主人親自駕車時，若一個人乘車，則必須坐在副駕駛座上；若多人乘車，必須推舉一個人在副駕駛座上就座，不然就是對主人的失敬。

選擇一項：

對

錯

題目6

未回答

滿分4.00

標記題目

題干

夫妻之間一家人，不需要客氣（ ）。

選擇一項：

對

錯

題目7

未回答

滿分4.00

標記題目

題干

為了表示熱情，同埃及人握手要兩只手握手。

選擇一項：

對

錯

題目8

未回答

滿分4.00

標記題目

題干

女性可以在電梯里對著鏡子化妝（ ）。

選擇一項：

對

錯

題目9

未回答

滿分4.00

標記題目

題干

孩子就是孩子必須聽大人的（ ）。

選擇一項：

對

錯

題目10

未回答

滿分4.00

標記題目

題干

國可以不寫郵政編碼（ ）

選擇一項：

對

錯

題目11

未回答

滿分4.00

標記題目

題干

打什么姿勢無所謂反正對方看不見人（ ）。

選擇一項：

對

錯

題目12

未回答

滿分4.00

標記題目

題干

在日本，送白花去看望醫院的朋友是非常不吉祥的。

選擇一項：

對

錯

題目13

未回答

滿分4.00

標記題目

題干

接受禮品時，應雙手接過并適當贊許。

選擇一項：

對

錯

題目14

未回答

滿分4.00

標記題目

題干

搭乘自動扶梯如遇意外，可按下電扶梯的緊急停機按鈕（ ）。

選擇一項：

對

錯

題目15

未回答

滿分4.00

標記題目

題干

由于周一是新一周開始的第一天，上午往往精力充沛，所以周一上午是拜訪的最佳時間。

選擇一項：

對

錯

題目16

未回答

滿分4.00

標記題目

題干

玩微博時可以爭論，但以理服人（ ）

選擇一項：

對

錯

題目17

未回答

滿分4.00

標記題目

題干

行鞠躬禮，眼睛要注釋對方。

選擇一項：

對

錯

題目18

未回答

滿分4.00

標記題目

題干

飲茶如同飲酒，可以一飲而盡（ ）。

選擇一項：

對

錯

題目19

未回答

滿分4.00

標記題目

題干

酒會的酒隨便喝，可以一醉方休（ ）。

選擇一項：

對

錯

題目20

未回答

滿分4.00

標記題目

題干

西裝和裝是世界公認的男士正統服裝。

選擇一項：

對

錯

題目21

未回答

滿分4.00

標記題目

題干

男士與女士握手時，一般只宜輕輕握女士手指部位。

選擇一項：

對

錯

題目22

未回答

滿分4.00

標記題目

題干

給人打說完“你好”之后應該馬上通報自己的。

選擇一項：

對

錯

題目23

未回答

滿分4.00

標記題目

題干

向死者致敬的行為稱為吊, 向家屬表示哀傷、慰問之意稱為唁

選擇一項：

對

錯

題目24

未回答

滿分4.00

標記題目

題干

在等候邊防檢查的時候，要與前面的旅客保持至少半米左右的距離。

選擇一項：

對

錯

題目25

未回答

滿分4.00

標記題目

題干

優美姿態的總體要：自然、得體、端正、穩重。

選擇一項：

對

錯

向死者致敬的行為稱為吊, 向家屬表示哀傷、慰問之意稱為唁

選擇一項：

對

錯

題目2

獲得4.00分中的4.00分

標記題目

題干

肅立站姿適用于商業服務。

選擇一項：

對

錯

題目3

獲得4.00分中的4.00分

標記題目

題干

搭乘地鐵在安全線候車，不可靠近鐵軌（ ）。

選擇一項：

對

錯

題目4

獲得4.00分中的4.00分

標記題目

題干

一個人最好只在一種健身器械上運動20到30分鐘。

選擇一項：

對

錯

題目5

獲得4.00分中的4.00分

標記題目

題干

搭乘自動扶梯時“右側站立，左側急行”（ ）。

選擇一項：

對

錯

題目6

獲得4.00分中的4.00分

標記題目

題干

主席式排座，主要適用于多邊簽字儀式。

選擇一項：

對

錯

題目7

獲得4.00分中的4.00分

標記題目

題干

對孩子要多表揚多鼓勵，“伸出你的大拇指”（ ）。

選擇一項：

對

錯

題目8

獲得4.00分中的4.00分

標記題目

題干

QQ、微信等聊天時及時回復也是應有的禮儀（ ）

選擇一項：

對

錯

題目9

獲得4.00分中的4.00分

標記題目

題干

女性可以在電梯里對著鏡子化妝（ ）。

選擇一項：

對

錯

題目10

獲得4.00分中的4.00分

標記題目

題干

國可以不寫郵政編碼（ ）

選擇一項：

對

錯

題目11

獲得4.00分中的4.00分

標記題目

題干

宴請時，餐桌上的具體位次也有主次尊卑之分。各餐桌上位次的尊卑可以根據其距離該桌主人的遠近而定，一般以近為上，以遠為下（ ）。

選擇一項：

對

錯

題目12

獲得4.00分中的4.00分

標記題目

題干

在等候邊防檢查的時候，要與前面的旅客保持至少半米左右的距離。

選擇一項：

對

錯

題目13

獲得4.00分中的4.00分

標記題目

題干

多人并排行進時，中央高于兩側。

選擇一項：

對

錯

題目14

獲得4.00分中的4.00分

標記題目

題干

婚禮是不說結束的，離去時必須跟主人道別（ ）。

選擇一項：

對

錯

題目15

獲得4.00分中的4.00分

標記題目

題干

乘坐轎車，座位不分上下尊卑（ ）。

選擇一項：

對

錯

題目16

獲得4.00分中的4.00分

標記題目

題干

乘坐飛機要提前30分鐘到達機場，辦理登機手續。

選擇一項：

對

錯

題目17

獲得4.00分中的4.00分

標記題目

題干

看電影時可以臨場買票。

選擇一項：

對

錯

題目18

獲得4.00分中的4.00分

標記題目

題干

交談的客體即為談話的容。

選擇一項：

對

錯

題目19

獲得4.00分中的4.00分

標記題目

題干

探望病人要感同身受，心情沉重（ ）。

選擇一項：

對

錯

題目20

獲得4.00分中的4.00分

標記題目

題干

問候的順序一般是“位高者先問候”。

選擇一項：

對

錯

題目21

獲得4.00分中的4.00分

標記題目

題干

合乎禮儀的笑容包括含笑、輕笑、微笑、淺笑和大笑。

選擇一項：

對

錯

題目22

獲得4.00分中的4.00分

標記題目

題干

領導關心的下屬的工作，不應關心下屬工作之外的生活。

選擇一項：

對

錯

題目23

獲得4.00分中的4.00分

標記題目

題干

一般可將服飾分為三類：正式裝、職業裝和休閑裝。

選擇一項：

對

錯

題目24

獲得4.00分中的4.00分

標記題目

題干

一般來說，男性的目光應給人的感覺是：剛強、堅毅、穩重、成熟、親切自然。

選擇一項：

對

錯

題目25

獲得4.00分中的4.00分

標記題目

題干

享用自助餐要多次少取，不能浪費。

選擇一項：

對

錯

海關檢查主要是填寫出境登記卡片、交驗護照、檢查簽證等。

選擇一項：

對

錯

題目2

獲得4.00分中的4.00分

標記題目

題干

祝賀函、慰問函、邀請函必須手書。

選擇一項：

對

錯

題目3

獲得4.00分中的4.00分

標記題目

題干

直接式問候適用于正式的交往場合，特別是在初次見面的社交場合，如：“您好”、“大家好”、“早上好”等。

選擇一項：

對

錯

題目4

獲得4.00分中的4.00分

標記題目

題干

官方微博可以隨意發布別人的一些隱私，來提高知名度（ ）

選擇一項：

對

錯

題目5

獲得4.00分中的4.00分

標記題目

題干

行路中，如遇車禍或其他變故，不要圍觀起哄（ ）。

選擇一項：

對

錯

題目6

獲得4.00分中的4.00分

標記題目

題干

為了感動考官，寫求職信時，要帶有濃厚的感情色彩，盡量煽情。

選擇一項：

對

錯

題目7

獲得4.00分中的4.00分

標記題目

題干

享用自助餐要多次少取，不能浪費。

選擇一項：

對

錯

題目8

獲得4.00分中的4.00分

標記題目

題干

宴請時，餐桌上的具體位次也有主次尊卑之分。各餐桌上位次的尊卑可以根據其距離該桌主人的遠近而定，一般以近為上，以遠為下（ ）。

選擇一項：

對

錯

題目9

獲得4.00分中的4.00分

標記題目

題干

工作中要求稱呼莊重、正式、規。

選擇一項：

對

錯

題目10

獲得4.00分中的4.00分

標記題目

題干

大部分藏族人飲酒和吸煙。

選擇一項：

對

錯

題目11

獲得4.00分中的4.00分

標記題目

題干

影劇院觀看演出時，入座后，戴帽者應摘下帽子。

選擇一項：

對

錯

題目12

獲得4.00分中的4.00分

標記題目

題干

女士面容的修飾美化，只有通過化妝來實現。

選擇一項：

對

錯

題目13

獲得4.00分中的4.00分

標記題目

題干

參加“Party”必須提早到達（ ）。

選擇一項：

對

錯

題目14

獲得4.00分中的4.00分

標記題目

題干

一般可將服飾分為三類：正式裝、職業裝和休閑裝。

選擇一項：

對

錯

題目15

獲得4.00分中的4.00分

標記題目

題干

打也能看出一個人的素養（ ）。

選擇一項：

對

錯

題目16

獲得4.00分中的4.00分

標記題目

題干

不能用勺子敲打餐具發出響（ ）。

選擇一項：

對

錯

題目17

獲得4.00分中的4.00分

標記題目

題干

面試時求職都不應向主考官提問。

選擇一項：

對

錯

題目18

獲得4.00分中的4.00分

標記題目

題干

與新西蘭人交談，避免談及個人私事、、種族等問題。

選擇一項：

對

錯

題目19

獲得4.00分中的4.00分

標記題目

題干

別人發給你回復時最好不要少于10個字（ ）。

選擇一項：

對

錯

題目20

獲得4.00分中的4.00分

標記題目

題干

接受禮品時，應雙手接過并適當贊許。

選擇一項：

對

錯

題目21

獲得4.00分中的4.00分

標記題目

題干

待客中，如果客人不止一位時，第一杯茶應給職務高或年長者。

選擇一項：

對

錯

題目22

獲得4.00分中的4.00分

標記題目

題干

加拿大人忌諱送白色的百合花，因為只有葬禮的時候才使用這種花。

選擇一項：

對

錯

題目23

獲得4.00分中的4.00分

標記題目

題干

男士小手指可以適當留點不太長的指甲。

選擇一項：

對

錯

題目24

獲得4.00分中的4.00分

標記題目

題干

現代社會電子時代，書信已沒有存在的價值（ ）。

選擇一項：

對

錯

題目25

獲得4.00分中的4.00分

標記題目

題干

在洗手間時，一般情況下，母親可以帶男幼童一起上女廁，父親不可以帶女幼童上男廁。

選擇一項：

對

錯

國可以不寫郵政編碼（ ）

選擇一項：

對

錯

題目2

獲得4.00分中的4.00分

標記題目

題干

去埃及人家里做客，就座后朝向對方是極為不禮貌的。

選擇一項：

對

錯

題目3

獲得4.00分中的4.00分

標記題目

題干

一般來說，男性的目光應給人的感覺是：剛強、堅毅、穩重、成熟、親切自然。

選擇一項：

對

錯

題目4

獲得4.00分中的4.00分

標記題目

題干

慶典組織者一般可自然隨意著裝，以舒服為佳。

選擇一項：

對

錯

題目5

獲得4.00分中的4.00分

標記題目

題干

男士穿西裝時落座時，應將上衣鈕扣可以解開也可以不解開。

選擇一項：

對

錯

題目6

獲得4.00分中的4.00分

標記題目

題干

領導者應當采取公開的、私下的、集體的、個別的等多種方式聽取下屬的意見。

選擇一項：

對

錯

題目7

獲得4.00分中的4.00分

標記題目

題干

握手時應該地位低者先伸手。

選擇一項：

對

錯

題目8

獲得4.00分中的4.00分

標記題目

題干

得知親友生病前去探望越早越好（ ）

選擇一項：

對

錯

題目9

獲得4.00分中的4.00分

標記題目

題干

名片通常使用在以下三種情況：一是在社交的禮節性拜訪中；二是在常有商業性質的橫向聯系與交往中使用；三是在某些表達感情或表達祝賀的場合中使用。

選擇一項：

對

錯

題目10

獲得4.00分中的4.00分

標記題目

題干

駕駛球車在高爾夫球場上行駛時，最常見的行駛規則有：球車只限在車道上行駛和90度規則兩種。

選擇一項：

對

錯

題目11

獲得4.00分中的4.00分

標記題目

題干

在洗手間時，一般情況下，母親可以帶男幼童一起上女廁，父親不可以帶女幼童上男廁。

選擇一項：

對

錯

題目12

獲得4.00分中的4.00分

標記題目

題干

中餐就餐時，若有人面對正門而坐，有人背對正門而坐；依據禮儀慣例，應以面對正門者為上座，以背對正門者為下座。

選擇一項：

對

錯

題目13

獲得4.00分中的4.00分

標記題目

題干

戒指戴在無名指上，說明此人已經結婚。

選擇一項：

對

錯

題目14

獲得4.00分中的4.00分

標記題目

題干

宴請時，餐桌上的具體位次也有主次尊卑之分。各餐桌上位次的尊卑可以根據其距離該桌主人的遠近而定，一般以近為上，以遠為下（ ）。

選擇一項：

對

錯

題目15

獲得4.00分中的4.00分

標記題目

題干

玩微博時可以爭論，但以理服人（ ）

選擇一項：

對

錯

題目16

獲得4.00分中的4.00分

標記題目

題干

婦女化妝用的修眉刀等可以隨身攜帶登機。

選擇一項：

對

錯

題目17

獲得4.00分中的4.00分

標記題目

題干

給人打說完“你好”之后應該馬上通報自己的。

選擇一項：

對

錯

題目18

獲得4.00分中的4.00分

標記題目

題干

購物時，不管對方是否同意，應及時向遇到困難的人提供幫助，如攙扶、拎提物品、抱小孩等。

選擇一項：

對

錯

題目19

獲得4.00分中的4.00分

標記題目

題干

搭乘飛機不得使用移動（ ）。

選擇一項：

對

錯

題目20

獲得4.00分中的4.00分

標記題目

題干

職務排序適用于非正式場合的禮賓排序。

選擇一項：

對

錯

題目21

獲得4.00分中的4.00分

標記題目

題干

獻的哈達越寬越長，表示的禮節就越隆重。

選擇一項：

對

錯

題目22

獲得4.00分中的4.00分

標記題目

題干

搭乘飛機可以隨便使用香水（ ）。

選擇一項：

對

錯

題目23

獲得4.00分中的4.00分

標記題目

題干

電梯密閉的環境可以談論個人隱私（ ）。

選擇一項：

對

錯

題目24

獲得4.00分中的4.00分

標記題目

題干

西裝和裝是世界公認的男士正統服裝。

選擇一項：

對

錯

題目25

獲得4.00分中的4.00分

標記題目

題干

領導者對待下屬要一視，平等待每一個員工，這是和下屬配合工作的基礎。

選擇一項：

對

錯

國開英語1形考答案(7)

國開【形考】《市場營銷學》形考任務1-4答案

形考任務1

一、 判斷題（每小題2分，共40分）

題目1、市場營銷就是推銷和廣告。（ 錯 ）

題目2、生產觀念和產品觀念都屬于以企業產品為中心的經營思想，其區別在于前者注重質量，后者注重產量。（ 錯 ）

題目3、從市場營銷學的角度來理解，市場是指買賣之間商品交換關系的總和。（ 錯 ）

題目4、保護消費者權益是企業社會責任的重要內容。（ 對 ）

題目5、企業戰略規劃的第一個步驟是確定企業目標。（ 錯 ）

題目6、某企業一業務單位呈低市場增長率、高相對市場占有率，對它最適宜的投資策略是發展策略。（ 錯 ）

題目7、香水制造商設法說服不用香水的婦女使用香水，這是運用了市場滲透策略。（ 錯 ）

題目8、企業市場營銷管理的目的在于使企業的活動與外部環境的發展變化相適應。（ 對 ）

題目9、“市場營銷組合”這一概念是由美國的杰羅姆.麥卡錫教授首先提出來的。（ 對 ）

題目10、某拖拉機公司以前向橡膠和輪胎公司采購所需輪胎，現決定自己辦廠生產輪胎。這就實現了前向一體化。（ 錯 ）

題目11、微觀環境與宏觀環境之間是一種并列關系，微觀環境并不受制于宏觀環境，各自獨立地對企業的營銷活動發揮著影響作用。（ 錯 ）

題目12、消費需求變化中最活躍的因素是個人可支配收入。（ 錯 ）

題目13、隨著經濟的發展，人們的文化生活日益豐富，這對書刊、報紙等文化產品的行業來說是一種市場機會。（ 對 ）

題目14、在無需求的狀態下，企業營銷的任務是進行刺激性營銷；在需求下降的情況下，企業則應實行恢復性營銷。（ 對 ）

題目15、恩格爾系數越高，人們的生活水平越高；反之，恩格爾系數越小，人們的生活水平越低。（ 錯 ）

題目16、國外一些廠商常花高價請明星們穿用他們的產品，可收到顯著的示范效應。這是利用了社會階層對消費者的影響。（ 錯 ）

題目17、馬斯洛的需求層次論認為，人類的需要可以由低到高順序排列成不同的層次，在不同時期各種需要對行為的支配力量不同。（ 對 ）

題目18、生產廠家對皮革的需求，取決于消費品市場上人們對皮鞋、皮包、皮箱等皮革制品的的需求，有人把這種特征稱為“引申需求”。（ 對 ）

題目19、顧客的信念并不決定企業和產品在顧客心目中的形象，也不決定他的購買行為。（ 錯 ）

題目20、消費品盡管種類繁多，但不同品種甚至不同品牌之間不能相互替代。（ 錯 ）

二、單項選擇(每小題2分，共40分)

題目21、工商企業的市場營銷工作最早是以（ B ）為指導思想的。

A、產品觀念

B、生產觀念

C、市場營銷觀念

D、推銷觀念

題目22、市場營銷觀念的中心是（ D ）。

A、推銷已經生產出來的產品

B、制造大量產品并推銷出去

C、制造質優價廉的產品

D、發現需求并設法滿足它們

題目23、營銷在公司中最理想的地位是（ B ）。

A、營銷作為一個比較重要的功能

B、顧客作為核心功能和營銷作為整體功能

C、顧客作為核心功能

D、營銷作為主要功能

題目24、在市場營銷的初創階段，其主要研究內容是：（ A ）

A、推銷與廣告的方法

B、如何改進產品質量

C、如何提高生產效率

D、制定適宜的產品價格

題目25、市場營銷組合是指（ B ）。

A、對影響價格因素的組合

B、對企業宏觀環境因素的組合

C、對企業可控的各種營銷因素的組合

D、對企業微觀環境因素的組合

題目26、戰略環境因素變化的結果，對企業及其活動形成有利的條件是（ A ）。

A、市場機會

B、環境威脅

C、市場利潤

D、成本優勢

題目27、“適應企業界解決問題的需要”，這是IBM公司為自己規定的（ D ）。

A、企業的短期目標

B、企業的計劃

C、企業的經營策略

D、企業的任務

題目28、對明星類的業務單位，可供選擇的投資策略應是（ D ）。

A、維持策略

B、收縮策略

C、放棄策略

D、發展策略

題目29、以下哪一個不是密集性增長戰略的實現途徑：（ A ）。

A、同心多角化

B、市場開發

C、市場滲透

D、產品開發

題目30、當企業面臨環境威脅時，可通過各種方式限制或扭轉不利因素的發展，這就是（ D ）策略。

A、轉移

B、競爭

C、減輕

D、對抗

題目31、市場營銷環境是影響企業營銷活動的（ A ）的因素和力量，包括宏觀環境和微觀環境。

A、不可控制

B、可控制

C、可改變

D、不可捉摸

題目32、消費者個人收入中扣除稅款和非稅性負擔之后所得的余額叫做（ C ）。

A、個人可任意支配的收入

B、人均國民收入

C、個人可支配收入

D、個人全部收入

題目33、某啤酒公司準備開發某地市場，調查后發現，該地的人不喜歡喝啤酒。對此，企業市場營銷的任務是實行（ A ）。

A、扭轉性營銷

B、恢復性營銷

C、協調性營銷

D、刺激性營銷

題目34、 以下哪一項不屬于市場營銷宏觀環境的范疇？（ A ）。

A、競爭者

B、經濟環境

C、社會文化環境

D、政治環境

題目35、分析影響消費者行為的內在心理因素的目的是為了（ A ）。

A、采取適當的營銷策略技巧，以誘導消費者作出對企業有利的購買決策

B、降低調研成本

C、區分不同階層消費者以滿足他們不同的需要

D、了解消費者的經濟承受能力

題目36、（ D ）是生產者購買決策過程的起點。

A、說明需求項目的特點和數量

B、接受供應企業的報價

C、尋找和判斷潛在的供應來源

D、確認需求

題目37、小劉計劃購買一臺電腦，但他既缺乏電腦方面的知識，又不了解有關的市場情況，對他這樣的消費者，企業當務之急的營銷措施是（ D ）。

A、大幅度降低產品的價格

B、保證一定的存貨水平

C、贈品銷售

D、適時傳遞有關產品的信息

題目38、消費者初次購買差異性很大的耐用消費品時發生的購買行為屬于（ B ）。

A、經常性購買

B、探究性購買

C、選擇性購買

D、多變型

題目39、下列因素中哪個不是影響生產者購買決策的主要因素？（ A ）

A、文化

B、組織

C、個人

D、環境

題目40、消費者的購后評價主要取決于（ A ）。

A、產品質量和性能發揮狀況

B、贈品優惠

C、付款方式

D、他人態度

三、多項選擇（每小題2分，共20分）

題目41、按照社會市場營銷銷觀念，企業制定市場營銷策略時，應兼顧（ ABE ）。

A、社會整體利益

B、企業利潤

C、競爭者的反應

D、企業內部條件

E、市場需求

題目42、以下哪些內容屬于企業需承擔的社會責任？（ ABDE ）

A、使消費者具有申訴的權利

B、使消費者獲得有關產品的充分信息的權利

C、使消費者獲得免費贈品的權利

D、使消費者具有自由選擇產品的權利

E、使消費者獲得安全的產品與服務的權利

題目43、企業的任務報告應當做到以下幾點：（ ADE ）

A、貫徹市場營銷觀念

B、利潤指標明確

C、確定營銷費用

D、鼓舞人心

E、切實可行

題目44、密集性增長戰略具體的實現途徑主要有：（ ABC ）。

A、市場開發

B、產品開發

C、市場滲透

D、差異化營銷

E、價格折扣

題目45、下列因素中，企業可控制的因素是（ CDE ）。

A、競爭者

B、政策

C、地點

D、產品

E、價格

題目46、以下屬于市場營銷微觀環境范疇的有（ CD ）。

A、經濟環境

B、社會文化環境

C、經銷商

D、競爭者

E、政治環境

題目47、下列商品或服務的購買對我國城市居民來說，哪些屬于個人可任意支配收入項下的開支？（ BCD ）

A、電視機

B、美容

C、打保齡球

D、遠程旅游

E、蔬菜

題目48、消費者購買行為中，探究性購買一般有哪些特點？（ BCE ）

A、不必花費很多時間收集商品信息

B、消費者對所需要的商品很不了解

C、消費者一般對該類商品沒有購買經歷

D、商品差異不大

E、商品一般價格高，購買頻率低

題目49、研究生產者購買行為時應做到（ ABCDE ）。

A、分析購買決策各階段的特征

B、研究影響購買決策的因素

C、了解購買行為的類型

D、有針對性地制定營銷方案

E、了解誰參加購買決策

題目50、在飽和需求狀態下，實行保持性營銷策略的主要措施有（ BCE ）。

A、提高產品價格

B、嚴格控制成本

C、努力維持現有的需求水平

D、增加投資

E、保持產品質量的穩定

形考任務2

一、 判斷題（每小題2分，共40分）

題目1、市場信息就是消費者的需求信息。（ 錯 ）

題目2、內部辦公系統提供的是結果數據，而營銷情報系統則提供即時發生的數據。（ 對 ）

題目3、問卷中問題的安排應先易后難，有簡單到復雜，由淺入深。（ 對 ）

題目4、電話調查法回應率高，可以很快給出有效答案，是迅速收集信息的最好方法。（ 錯 ）

題目5、搜集二手資料的主要方法是文案調查法。（ 對 ）

題目6、公司最直接的競爭者是那些同一行業統一戰略群體的公司。（ 對 ）

題目7、差異優勢競爭戰略是通過充分認識自己的優勢、集中發揮自身優勢取勝的競爭戰略。（ 錯 ）

題目8、企業通常以與本企業相似的競爭者為進攻的目標。（ 對 ）

題目9、市場領先者戰略的核心是進攻。（ 錯 ）

題目10、采用跟隨策略的缺點在于風險很大。（ 錯 ）

題目11、消費者購買行為的特征不能作為細分變數。（ 錯 ）

題目12、如果市場上所有顧客在同一時期偏好相同，對營銷刺激的反應也相近，宜實行無差異性市場策略。（ 對 ）

題目13、避強定位策略要求企業必須具有與競爭對手不相上下的的競爭能力。（ 錯 ）

題目14、差異性市場策略的最大缺點是風險較大。（ 錯 ）

題目15、生產者市場的標準與消費者市場細分是一樣的。（ 錯 ）

題目16、經營者除了提供質量合格的產品，還必須提供相應的附加服務，如保養、售后服務等，這是產品整體概念的一部分，很有必要。（ 對 ）

題目17、某攝影用品公司經營照相機、攝影器材、沖洗藥品等，其中照相機就是一個產品線，在相機這類產品中，海鷗DF相機就是一個產品項目。（ 對 ）

題目18、品牌是一種集合概念，蘊涵著豐富的市場信息，其中最持久并且揭示了品牌間差異的實質性的是品牌的利益。（ 錯 ）

題目19、一個設計出色的產品包裝，不但可以保護產品，還可以增加商品本身的價值，進而增加企業的利潤。（ 對 ）

題目20、每一種產品都需經歷介紹期、成長期、成熟期和衰退期等四個階段。（ 錯 ）

二、單項選擇(每小題2分，共40分)

題目21、一個由人、機器和程序組成，為營銷決策者收集、挑選、分析、評估和分配其所需要的、及時的和準確的信息綜合系統就是（ C ）。

A、市場營銷組織系統

B、企業生態環境系統

C、市場營銷信息系統

D、市場營銷調研系統

題目22、以下哪一個不屬于企業內部的信息來源？（ C ）

A、企業的經濟活動分析材料

B、企業的市場預測資料

C、政府發布的經濟公報

D、會計記錄

題目23、問卷設計中有這樣一個問句：“您是否經常購買啤酒？”，這個問句存在什么問題？（ C ）

A、沒有不妥

B、問題過于簡短

C、用詞不確切

D、問題具有引導性

題目24、本調查是為了了解某市上網人口數、上網人口的特性、上網方式、上網時間以相關網絡行為，以了解網絡使用人口的組成特性與使用狀況，這項調研屬于（ C ）。

A、因果分析調研

B、預測性調研

C、描述性調研

D、探索性調研

題目25、市場營銷調研的第一步是（ C ）。

A、進行調研設計

B、確定問題研究目標

C、收集信息

D、確定一個抽樣計劃

題目26、一個企業若要識別其競爭者，通常可從以下（ D　）方面進行。

A、利潤

B、分銷渠道

C、目標和戰略

D、產業和市場

題目27、（ B ）通過以優質的產品和高水平的服務贏得顧客和公眾取得競爭優勢。

A、情報分析中心

B、高質量競爭戰略

C、差異優勢競爭戰略

D、集中優勢競爭戰略

題目28、當一個企業規模較小，人力、物力、財力都比較薄弱時，應當采取（ D ）競爭策略。

A、進攻策略

B、防御策略

C、市場多角化

D、專業化生產和經營

題目29、市場領先者擴大市場需求量的途徑是（ D ）。

A、保持市場份額

B、正面進攻

C、以攻為守

D、開辟產品的新用途

題目30、為了掌握及時準確的競爭者情報，企業需要建立（ A ）。

A、自己的市場信息系統

B、超大型數據庫

C、情報分析中心

D、云市場信息系統

題目31、同一細分市場的顧客需求具有（ C ）。

A、絕對的共同性

B、較少的共同性

C、較多的共同性

D、較少的共同性

題目32、某服裝企業將消費者市場分為“傳統型”、“新潮型”、“節儉型”“奢靡型”等，這是依據（ A ）所做的細分。

A、心理因素

B、地理因素

C、購買行為因素

D、地理因素

題目33、避強定位策略的主要優點是：（ B ）

A、有利于企業占據較佳的市場位置

B、使企業較快速地在市楊上站穩腳跟，市場風險較小

C、有利于提高企業管理水平

D、有利于提高產品的質量

題目34、無差異性策略的最大優點是（ A ）。

A、成本的經濟性

B、需求滿足程度高

C、市場占有率強

D、市場適應性強

題目35、市場細分最重要的作用體現在：（ D ）

A、有利于企業擴大生產規模

B、有利于企業提高技術研發能力

C、有利于處理好與中間商的關系

D、有利于企業發現和比較市場機會

題目36、某服裝廠原來只生產高檔服裝，后來規模擴大，開始增加生產中檔和抵擋服裝，這種產品組合策略屬于（ B ）。

A、雙向延伸

B、向下延伸

C、縮減策略

D、向上延伸

題目37、寶潔公司為其擁有的不同的美發護發產品分別制定了不同的品牌，在中國市場上，該公司擁有飄柔、海飛絲、潘婷、沙宣和伊卡璐等五大品牌。寶潔公司采取的商標策略是：（ A ）

A、家族商標策略

B、類似商標策略

C、等級商標策略

D、推進商標策略

題目38、以下關于包裝的說法哪個是不對的？（ D ）

A、包裝要易裝運、儲放

B、包裝要與其商品的性質及風格一致

C、包裝對顧客要有吸引力

D、包裝越精美越好

題目39、以下哪一個不應是優選最佳新產品構想的依據？（ D ）

A、未來的市場潛量

B、新產品的成本與設備能力情況

C、新產品的獲利情況

D、新產品的體積大小

題目40、在新產品開發過程的第一個階段，營銷部門的主要責任是（ C ）。

A、進行環境分析

B、進行營業分析

C、搜集構想

D、評核與篩選

三、多項選擇（每小題2分，共20分）

題目41、二手資料的信息來源有（ ABDE ）。

A、報刊、書籍

B、政府刊物

C、原始資料

D、商業資料

E、內部來源

題目42、以下屬于調研方案設計需要確定的問題的是（ ABDE ）。

A、如何收集信息

B、調研項目預算

C、企業的市場定位

D、何時收集信息

E、需要回答什么問題

題目43、以下哪幾個是市場領先者的策略？（ ABD ）

A、提高市場占有率

B、開辟產品的新用途

C、季節折扣

D、陣地防御

E、正面進攻

題目44、補缺基點的特征主要有：（ BDE ）。

A、產品的需求具有較強的季節性

B、對主要競爭者不具有吸引力

C、生產和消費都比較集中

D、有足夠的市場潛量和購買力

E、企業具有占據該補缺基點所必需的資源和能力

題目45、除了對某些同質商品外，消費者的需求總是各不相同的，這是由消費者的（ ABCDE ）等差異所決定的。

A、年齡

B、文化背景

C、購買行為

D、個性

E、地理位置

題目46、地理細分變數有（ ABDE ）。

A、氣候

B、城鄉

C、生活方式

D、地形

E、人口密度

題目47、包裝的作用表現在（ BCDE ）。

A、增加產品的實用性

B、便于識別商品

C、保護產品

D、傳遞產品信息

E、方便使用

題目48、企業在市場定位過程中，（ CDE ）。

A、要充分強調本企業產品的質量優勢

B、要避開競爭者的市場定位

C、要了解競爭產品的市場定位

D、要選擇本企業產品的特色和獨特形象

E、要研究目標顧客對該產品各種屬性的重視程度

題目49、企業針對成熟期的產品所采取的市場營銷策略，一般來說可采取的途徑是：（ ABCE ）。

A、開發新產品

B、重點宣傳企業信譽

C、鞏固老用戶

D、立即停止生產

E、開發新市場

題目50、新產品開發需要優選最佳產品構想，選擇的依據是（ ABCD ）。

A、新產品的原料來源保證情況

B、新產品的獲利情況

C、新產品的成本與設備能力情況

D、未來的市場潛量

形考任務3

一、判斷題（每小題2分，共40分）

題目1、在競爭激烈的情況下，為了與同行和平共處，適于采用隨行就市定價法。（ 對 ）

題目2、成本導向定價法的缺點是不能反映市場需求狀況和競爭狀況。（ 對 ）

題目3、當企業以利潤最大化為定價目標時，其價格往往定得很高，以求在最短的時間內取得最大利潤。（ 錯 ）

題目4、產品的需求價格彈性與產品本身的獨特性和知名度密切相關，越是獨具特色和知名度高的產品，需求彈性越大，反之，則需求彈性越小。（ 對 ）

題目5、對于互補產品的定價原則是同高同低。（ 錯 ）

題目6、分銷渠道的存在是為解決因生產與消費的分離而產生的產品數量、品種、時間、地點和所有權等方面的矛盾。（ 對 ）

題目7、生產企業在特定的市場里，選擇幾家批發商或零售商銷售特定的產品，這就是選擇性銷售。（ 對 ）

題目8、真正折扣商店以低價銷售產品，所以其經營的產品品質一般不會很高。（ 錯 ）

題目9、直效營銷有助于企業降低經營成本。（ 對 ）

題目10、消費品分銷渠道的主要類型是直接式渠道。（ 錯 ）

題目11、公共關系是一項短期的促銷方式。（ 錯 ）

題目12、企業進行有效溝通的第一步就是找出目標接受者。（ 對 ）

題目13、促銷的實質是商品交換。（ 錯 ）

題目14、銷售促進適用于品牌忠誠性較強的消費者。（ 錯 ）

題目15、網絡營銷的目的，是利用各種互聯網工具為企業營銷活動提供有效的支持。（ 對 ）

題目16、關系營銷就是企業要經常單向地向顧客發送信息，以此來影響顧客的購買行為。（ 錯 ）

題目17、數據庫營銷的運作的第一步是數據存儲。（ 錯 ）

題目18、綠色營銷是以滿足消費者的利益為目的、以保護企業利益為宗旨的營銷模式。（ 錯 ）

題目19、行動式營銷通過偶像、角色來激發消費者，使其生活形態得以改變，從而實現產品的銷售。（ 對 ）

題目20、當產品處于其生命周期的介紹期時，促銷策略的重點是認識了解商品，提高知名度。（ 對 ）

二、單選題（每小題2分，共40分）

題目21、以下屬于需求導向定價法的有（ C ）。

A、隨行就市定價法

B、追隨定價法

C、理解價值定價法

D、成本加成定價法

題目22、當企業有意愿與同行和平共處而且自身產品成本的不確定因素又較多時，企業往往會采取（ C ）的定價方法。

A、理解價值定價法

B、邊際成本加成法

C、隨行就市定價法

D、密封遞價法

題目23、一般說來，產品最低價格取決于（ D ）。

A、相關產品的價格

B、替代產品的價格

C、產品的市場需求

D、產品的成本費用

題目24、在以下哪種情況下，企業宜采取薄利多銷策略？（ C ）

A、產品具有一般需求彈性即Ｅ＝1時

B、產品是生活必需品

C、產品富于需求彈性即E＞l時

D、產品缺乏需求彈性即E＜l時

題目25、在市場對產品價格極為敏感、企業的生產成本和經營費用會隨生產經營的增加而下降，低價不會引起實際和潛在的競爭，企業宜對此產品采用（ C ）

A、撇脂定價

B、中間定價

C、滲透定價

D、理解價值定價

題目26、在工業品（特別是單位價值較高的工業品）銷售中，（ B ）模式占主要地位。

A、長渠道

B、直接渠道

C、寬渠道

D、間接渠道

題目27、下列情況下的（ C ）類產品宜采用最短的分銷渠道。

A、處在成熟期的產品

B、生產集中、消費分散的產品

C、技術性強、價格昂貴的產品

D、單價低、體積小的日常用品

題目28、以下哪一項不是批發商的職能？（ A ）。

A、延長產品的生命周期

B、承擔市場風險

C、集散商品

D、溝通產消信息

題目29、下面哪種方式不屬于直效營銷？（ B ）

A、目錄營銷

B、店鋪營銷

C、電話營銷

D、電視營銷

題目30、渠道成員之間彼此獨立，各為其利，條件合適便達成購銷交易，不合適便各自獨自行動，這種松散的銷售網絡結構稱之為（ A ）

A、個別式分銷渠道結構

B、管理式垂直分銷渠道結構

C、所有權式垂直分銷渠道結構

D、契約式垂直分銷渠道結構

題目31、整合營銷溝通的目的是（ B ）

A、整合溝通內容

B、建立起品牌與消費者之間的長期關系

C、提高溝通效率

D、整合溝通資源

題目32、制造商推銷價格昂貴、技術復雜的機器設備時，適宜采取（ B ）的方式。

A、廣告宣傳

B、人員推銷

C、經銷商商品陳列

D、營業推廣

題目33、哪種促銷方式是一種能見度最高的公共溝通方式，受眾面廣，并在一定范圍表現為無差異地提供信息，許多人共同接受同樣的信息？（ C ）

A、公共關系

B、人員推銷

C、廣告

D、銷售促進

題目34、以下哪個不是廣播媒體的優越性？（ A ）。

A、針對性強，有的放矢

B、傳播迅速、及時

C、制作簡單、費用較低

D、聽眾廣泛

題目35、以下不屬于銷售促進方式的是哪一項？（ C ）

A、贈品促銷

B、優惠券

C、上門推銷

D、訂貨會與展銷會

題目36、以下哪個不是網絡營銷的手段？（ D ）

A、交換鏈接

B、搜索引擎注冊與排名

C、網上商店

D、商品展銷會

題目37、關系營銷的本質特征不包括：（ C ）

A、多贏的營銷活動

B、雙向互動的溝通

C、更快地達成交易

D、即時的信息分享

題目38、大規模定制的內涵是：（ D ）

A、不同的產品或服務滿足不同消費者的需要

B、產品品種的多樣化

C、一種產品或服務滿足絕大多數消費者的需要

D、個性化的產品和服務的大規模生產

題目39、以下哪一個不屬于企業體驗營銷的策略？（ D ）。

A、感官式營銷

B、情感式營銷

C、思考式營銷

D、直接營銷

題目40、以下哪一個不是綠色產品的特征？（ B ）

A、產品既能滿足消費者的需求，又能達到有關環保和安全衛生的標準

B、產品質優價廉，有良好的售后服務

C、產品盡可能減少資源的消耗，更多地利用再生資源

D、采用綠色包裝和綠色標志

三、多選題（每小題2分，共計20分）

題目41、以下哪種價格形式屬于差別定價？（ AE ）

A、劇院里不同位置的座位的票價不同

B、在節假日或換季時機舉行的“大甩賣”、“酬賓大減價”等活動

C、公園門票對某些社會成員給予優惠

D、對大量購買的顧客所給予的優惠

E、對不同花色、不同款式的同種商品所定的不同價格

題目42、影響產品需求價格彈性的因素很多，在以下哪種情況下產品的需求價格彈性最小？（ ABE ）

A、知名度高的名牌產品

B、缺少替代品且競爭產品也少的產品

C、與生活關系不十分密切且競爭產品多的非必需品

D、用途很多的產品

E、與生活關系密切的必需品

題目43、以下（ BCE ）情況下，新產品可采取滲透定價策略?

A、產品需求的價格彈性小

B、新產品競爭激烈

C、新產品無明顯特色，且市場已被他人領先

D、新產品有顯著優點

E、生產和分銷成本有可能隨產量和銷量的擴大而降低

題目44、價格折扣主要有（ ABCE ）等類型。

A、數量折扣

B、現金折扣

C、季節折扣

D、贈品銷售

E、業務折扣

題目45、短渠道的好處是（ ACE ）。

A、節省流通費用

B、產品市場滲透能力強、覆蓋面廣

C、產品上市速度快

D、有利于杜絕假冒偽劣

E、市場信息反饋快

題目46、下列哪種情況適宜采取普遍性銷售策略？（ BC ）

A、產品體積大

B、企業生產量大、營銷能力強

C、產品潛在的消費者或用戶分布面廣

D、產品易腐易損，需求時效行強

E、產品技術性強

題目47、具備下列哪些條件時，企業可選擇直接式渠道？（ ABD ）

A、產品易腐易損，需求時效性

B、產品技術性強

C、中間商實力強、信譽高

D、消費者或用戶一次需求批量大

E、市場需求范圍廣

題目48、影響分銷渠道設計的因素有（ ABCDE ）。

A、顧客特性

B、企業特性

C、競爭特性

D、環境特性

E、產品特性

題目49、影響企業促銷組合和促銷策略的因素很多，主要應考慮的因素有：（ ABDE ）。

A、現實和潛在顧客的狀況

B、產品生命周期的階段

C、市場細分

D、產品類型與特點

E、推或拉的策略

題目50、以下哪種情況適宜采用人員推銷？（ ACDE ）

A、技術性強，消費者和用戶集中

B、當產品處于介紹期時

C、價格昂貴的產品

D、企業推銷能力強

E、企業產品只在某幾個市場銷售

形考任務4

一、案例設計與分析（15分）（請將答案以附件的形式提交，在在線輸入框中輸入“見附件”）

題目1

　　請上網（或通過其他方式，如報紙、雜志等）查找一篇市場營銷學方面的案例，將其復制在本次作業上，就你所選擇的案例提出1~2個問題，并做出分析或判斷。（分析部分不少于500字）（評分標準：案例5分，問題5分，分析5分）

　　【注：（1）學生可以自行采集案例，但須保證案例的真實性；（2）不得選用本課導學和網絡課程提供的案例）】

京美食品有限公司是一家著名包裝食品公司，銷售京美牌系列的食品，從餅干、方便面到軟飲料甚至調味品等等。它在同行中頗有名氣，是行業的重點大型企業。??現任產品經理趙峰就是這么想的，他已經在京美干了超過三十年：“如果一個產品能夠滿足顧客需要，它就有銷量，對不對？所以顧客需要什么樣的食品，我們就應該生產什么樣的食品，不管它是餅干、方便面還是汽水。”但是他同時也承認產品擴張也有經濟上的考慮——京美下屬的三十幾個食品廠普遍存在開工不足的問題，如果增加新產品，往往能夠利用閑置的生產力，而且隨著銷量的增大，成本也就隨之降低了。?最近，孫正又建議公司生產速凍食品，這種系列的食品利潤遠高于現在公司經營的，但是杜薇仍然猶豫不決，因為她知道速凍食品的銷量不會很大，而且需要很精確的時間管理，她拿不準預期的利潤會不會實現。??

問題:

1)假設你是新的總經理，哪些可能是低利潤的原因？??

2)你覺得應該如何來扭轉這種局面???

1、京美食品的困境?低利潤的原因：??

1)公司組決策層總是認為豐厚的利潤來自巨大的銷售量，不考慮利潤，盲目引入能增加公司銷量的新產品；

2)公司為了增加產銷能力，不斷兼并企業，實施橫向擴張，使得公司固定成本過高，靈活性降低；

3)公司要求經銷京美品牌的商店必須同時經銷京美全部系列的產品。它們有將近70種，而且經常不斷擴大——這使得只有大型的商場和超市才能做到，而小規模的商店就無能為力。這一銷售政策使得銷售渠道人為變窄；

4)公司組織中的決策層沒有人專門負責公司利潤。生產能力的擴張與銷售沒有人進行全盤謀劃。

如何扭轉這種局面：??

1)改變銷售政策，擴大銷路，吸引小規模的商店經銷京美的產品；

2)對現有產品組合進行優化。進行產品線銷售額和利潤分析，考慮市場需求與生產能力，縮減不賺錢的產品項目；分析市場機會，引入有獲利前景的產品項目；同時對產品組合進行監控，定期進行優化分析與產品組合調整；

3)公司組織的決策層中設專人全盤謀劃生產能力的擴張與銷售。總經理與財務總監參與審批重大銷售政策與企業兼并計劃，由財務總監負責公司利潤。

二、論述題（5分）（請將答案以附件的形式提交，在在線輸入框中輸入“見附件”）

題目2

　　在以下

題目中任選一題，提出自己的觀點，進行分析論述。要求：觀點明確，論證充分，文字簡練。不少于300字。

　　1．當消費者購買洗衣機時，有的人會以洗衣機的潔衣能力、操作的簡便性為依據決定是否購買，而有的人是因為洗衣機的外觀漂亮、售后服務好購買，這是為什么呢？研究消費者購買行為的這一特性，對企業營銷有什么意義？

　　2．是不是所有的競爭對手都是企業的“敵人”？如果不是，試說明競爭對手能為企業帶來哪些好處？

　　3．“高檔產品才是優質產品”的觀點是否正確？為什么？

　　4．“商品的降價競爭尤其適合于需求價格彈性較大的商品”，你對這句話是如何認識的？

1．當消費者購買洗衣機時，有的人會以洗衣機的潔衣能力、操作的簡便性為依據決定是否購買，而有的人是因為洗衣機的外觀漂亮、售后服務好購買，這是為什么呢？研究消費者購買行為的這一特性，對企業營銷有什么意義？

答：造成這種現象主要是因為消費者在購買商品時追求的利益是不同的，也就是購買著眼點不同。這是由影響購買行為的這種因素決定的。?

企業必須要研究消費者購買行為的這一特性，可以根據這種分析進行市場細分，從中選擇自己的目標市場，也可以為不同追求的消費者分別設計、提供不同的產品，達到擴大市場的目的。

2．是不是所有的競爭對手都是企業的“敵人”？如果不是，試說明競爭對手能為企業帶來哪些好處？

3．“高檔產品才是優質產品”的觀點是否正確？為什么？

答：這個觀點不正確。?從市場營銷的角度看，產品是能夠被顧客理解并能滿足其需求的、有營銷人員所提供的一切，產品概念包含著五個層次。?1.核心產品2.形式產品3.期望產品4.延伸產品5.潛在產品。消費者接受產品的，取決于產品5個層次中的每一個層次的狀況，產品整體中

的任何部分，都會在顧客心目中形成不同的印象，消費者對于產品的需求是多方面的，營銷者必須考慮消費者對一種商品的全部需求，因此并非高檔商品才是優質產品。?

　　4．“商品的降價競爭尤其適合于需求價格彈性較大的商品”，你對這句話是如何認識的？

國開英語1形考答案(8)

拿答案：1144766066
1.— Hello, I"m David Chen. Nice to meet you.
—? ?? ?? ?? ?? ?? ?? ? .
A. Are you?
B. Nice to meet you too.
C. Very nice.
【答案】：Nice to meet you too.
2.— Sally,? ?? ?? ?? ?? ?? ?, Mary Brown.
— Nice to meet you. I"m Sally Johnson, the Sales Manager.
A. What a pleasure
B. this is our new secretary
C. Thanks a lot
【答案】：this is our new secretary
3.Hello, everyone. I"d like to? ?? ?? ?to you our new secretary, Melinda Smith.
A. meet
B. introduce
C. welcome
【答案】：introduce
4.“Isn"t it impolite to call people by their first names?” The underlined word is of the same word class as? ?? ?? ?.
A. interesting
B. work
C. possibly
【答案】：interesting
5.Smile a lot and be? ?? ?? ?friendly as possible to everyone you meet.
A. very
B. as
C. so
【答案】：
6.
二、翻譯：從以下A、B、C三個選項中選出與英文最適合的中文翻譯。
1. I"ll show you around and introduce you to other colleagues.
A. 我給你顯示下周圍，把你介紹給其他的同事。
B. 我在周圍出示并把你介紹給其他的同事。
C. 我帶你四處轉轉，把你介紹給其他的同事。
2. How long have you been working here?
A. 你在這里工作多久了？
B. 你什么時候在這里工作的？
C. 你怎么在這里工作的？
3. Your life has changed and you will get used to it.
? ?
A. 你的生活已經發生了變化，你要適應它。? ?
B. 你的生活已經發生了變化，你要被它利用。
C. 你的生活已經發生了變化，你要使用它。
4. Since we all want to set a good first impression, it is important to know the right shaking hands manners.
A. 自從我們想要有一個好印象，我們就了解了正確的握手方式。
B. 既然我們都想給別人留下一個好的第一印象，那么了解一下正確的握手禮儀就非常重要了。
C. 既然我們都得到了一個好印象，所以知道正確的握手禮儀非常重要。
5. I like the working atmosphere here.
A我喜歡這的工作氣氛。
B.我喜歡這里發揮作用的空氣。
C.我喜歡這里的工作環境。
【答案】：
7.— Hi, I"m Melinda Smith, the new secretary. Nice to meet you here.
— Hi, I"m Mike Brown from the Training Center.
A. That"s OK.
B. I hope you"ll be happy working here.
C. See you later.
【答案】：
8.— Excuse me,? ?? ?? ?? ?? ?? ?? ?
— Yes, it"s 8633-2788. If you have any other questions, don"t hesitate to ask.
A. When shall we have lunch?
B. Why my telephone doesn’t work?
C. could you please tell me what"s the telephone number on my desk?
【答案】：
9.Don"t be afraid? ?? ?? ?ask a lot of questions.
A. of
B. to
C. on
【答案】：
10.Keeping eye contact makes the other person? ?? ?? ? welcome and comfortable.
A. feeling
B. to feel
C. feel
【答案】：
11.I think? ?? ?? ? is impolite to call people by their first names.
A. it
B. that
C. as
【答案】：
12.
二、閱讀理解：閱讀下面的短文，根據文章內容從A、B、C三個選項中選出一個最佳選項。
Shaking Hands Manners
? ? If you thought handshakes were just a gesture of greeting, then think again! A handshake is not only a way of greeting; it can also show your personality. Since we all want to set a good first impression, it is important to know the right shaking hands manners.
? ? Stand up and maintain eye contact while shaking hands. If you are seated when someone comes for a handshake, stand up and shake his or her hand. It is impolite to be still seated. Keep right distance between the two of you; not too close, but enough distance to shake your hands well. Keeping eye contact makes the other person feel welcome and comfortable.
? ? Keep a handshake brief and firm. You let go of each other"s hand after 2-3 seconds. Make sure your handshake ends before your conversation does. One"s handshake should show a feeling of strength and warmth. The hand should be firm and not lifeless like seaweed. Then, how firm should a handshake be? Just grasp the person"s hand completely and do not press it too hard.
1. Which of the following statements about the significance of handshakes is not true?
A. Handshakes are just a gesture of greeting.
B. Handshakes are more than a way of greeting.
C. Handshakes can show our personality.
2. If you are seated when someone comes for a handshake, you should
.
A. stand up and shake his or her hand
B. keep seated and shake his or her hand
C. bow and say hello to him or her
3. Keeping eye contact while shaking hands makes the other person feel
.
A. nervous
B. comfortable
C. afraid
4. How long does a handshake usually last?
A. As long as the conversation lasts.
B. 5 minutes.
C. 2-3 seconds.
5. Which of the following words can best describe a proper handshake?
A. brief and strong
B. brief and firm
C. brief and soft
【答案】：
13.—? ?? ?? ?? ?? ?? ?? ?
— Please call me Mary. That"s my first name.
A. How shall I address you?
B. Are you Mary?
C. How are you?
【答案】：
14.If you have any questions here, please tell us. We"ll all be? ?? ?? ? to help you.
A. readiness
B. already
C. ready
【答案】：
15.I like the working atmosphere here.It"s very? ?? ?? ?.
A. funny
B. boring
C. friendly
【答案】：
16.I"m looking forward to? ?? ?? ? together with you.
A. work
B. working
C. worked
【答案】：
17.
二、閱讀理解：閱讀下面的短文，根據文章內容進行判斷，正確寫“T”錯誤寫“F”。
Read the text and decide whether the following statements are true (T) or false (F).
Introduce Yourself on the First Day of Work
? ? How to introduce yourself on the first day of work？If you are looking for some ideas, here are some tips for you.
? ? Don"t be afraid to ask a lot of questions. You"re new and it"s better to do something right the first time than have to do it again. Nobody expects you to know everything.
? ? Smile a lot and be as friendly as possible to everyone you meet –no matter what their position is or how important they are! Use your lunch hours to get together with your co-workers. Get to know them and their interests.
? ? Pay attention to the rumours, but don"t join them. You don"t want to be thought as a gossip.
? ? Don"t complain about your boss, any co-workers, or the job you did before. Continue to arrive early and don"t rush out of the door at the end of the day.
? ? Keep a positive attitude and an open mind. Your life has changed and you will get used to it.
1. Nobody expects you to know everything on the first day at work.
2. You"re new, so you shouldn"t ask any questions.
3. You should be friendly to both your co-workers and the leaders.
4. It"s not polite to learn about the interests of your co-workers.
5. You can leave your office as quickly as you can at the end of the day.
【答案】：
18.People here usually? ?? ?? ? each other by their first names instead of family names.
A. hear
B. call
C. work
【答案】：
19.
二、完形填空：閱讀下面的短文，根據文章內容從A、B、C三個選項中選擇合適的內容將短文補充完整。
? ?? ?? ???Each morning, millions of us turn on our radios and televisions for the weather forecast. Do the cloudy skies mean rain? Will rising temperatures bring a??
to melt snow and ice? Once we hear the forecast, we decide what clothes to wear and??
to carry an umbrella or not.
? ?? ?? ???
,though, weather forecasts are obviously incorrect. Yes, though the accuracy of forecasts has improved in recent years, predicting（預測）the weather is a fascinating mixture of art and science.
Predicting the weather is not all hard science. The computers can only give some descriptions of the behavior of the atmosphere（大氣） Furthermore, even an accurate forecast for a large area may not take??
the effect of local area on the weather. So some??
of art is also necessary.
1. A. climate? ?? ?? ?? ? B. spell? ?? ?? ?? ?? ?? ?? ?? ?? ?C. term
2. A. whether? ?? ?? ?? ?B. what? ?? ?? ?? ?? ?? ?? ?? ???C. if
3. A. In no time? ?? ?? ?B. For the first time? ?? ???C. From time to time
4. A. the place of? ?? ?B. care of? ?? ?? ?? ?? ?? ?? ???C. into consideration
5. A. case? ?? ?? ?? ?? ???B. degree? ?? ?? ?? ?? ?? ?? ???C. extent
【答案】：
20.
二、聽力理解：請聽下面的對話，根據對話內容從A、B、C三個選項中選出一個最佳選項。
Listen to the dialog and fill in the blanks with the words given below.
Melinda Smith"s got a job at Qiaoxiang Community Service Center. Today is her first day at work.George, the Director of the Administration Department, is introducing her to Wendy and Helen.
George: Hello, everyone. I"d like you to
our newcomer, Melinda.
Melinda: Hi, I"m Melinda Smith, nice to meet you all here.
Wendy: Nice to meet you, too, Melinda. I"m Wendy Brown, just
me Wendy.
Helen: Hi, I"m Helen Clinton. Welcome.
Melinda shakes hands with everyone.
Wendy: Would you come over, please, Melinda? This is your desk.
Melinda: Thank you very much. Could you please tell me what"s the telephone
on my desk?
Helen: Oh, it"s 8633-2788. If you have any questions here, please tell us. We"ll all be ready to help.
Melinda: Thanks for everything. You"re
helpful.
Wendy: When you are free, I"ll show you around our center and introduce??you to other colleagues.
Melinda: That"s great! I"ll be looking
to it.
【答案】：
21.— Wow, this place is amazing.
— ________________
A. Thank you.
B. It belongs to my grandparents.
C. I don"t think so.
【答案】：
22.
二、翻譯：從以下A、B、C三個選項中選出與英文最適合的中文翻譯。
1. New York University has forty-eight thousand students.
A. 紐約大學有學生四萬八千名。
B. 紐約大學有學生四千八百名。
C. 紐約大學有學生四百八十名。
2. Many people don"t listen to music and they can get along quite well.
??A. 許多人不聽音樂，而且他們能夠得到很好的東西。
??B. 許多人不喜歡音樂，但是身體非常好。
??C. 許多人不聽音樂，卻生活得相當好。
3. Of course, it has special meaning for people like me.
??A. 在課程里，它有像我這樣的人的意思。??
??B. 在這個過程里，它有特殊意思，因為人們喜歡我。
??C. 當然，它對我這樣的人具有特殊的含義。
4. Once, however, it failed to give the correct time.
??A. 然而它有一次錯了，給了正確的時間。
??B. 然而，它曾有一次沒有報出準確的時間。
??C. 然而，有一次，它不及格，報出準確的時間。
5. We don"t??need to clock in and out??here.
??A.我們上下班不需要打卡。
??B.我們不需要在這反復思考。
??C.我們沒有必要來回搖擺。
【答案】：
23.— It"s rather cold in here. Do you mind if I close the window?
— ________________
A. Sure, please.
B. Yes, please.
C. No, go ahead.
【答案】：
24.— I"d like to apply for a library card.??
—
A. Fill out the application form first, please.
B. With pleasure.
C. Are you a student?
【答案】：
25.It"s high time that he settled down in the country and ______ a new life.
A. start
B. started
C. starting
【答案】：
26.－ What is your job?
－ I"m ____________ accountant.
A. /
B. an
C. a
【答案】：
27.I have been looking forward to? ?? ? from my parents.
A. being heard
B. hearing
C. hear
【答案】：
28.With his work completed, the manager stepped back to his seat, feeling pleased ______ he was a man of action.
A. what
B. that
C. which
【答案】：
29.Professor Smith promised to look ______ my paper, that is, to read it carefully before the defense.
A. over
B. after
C. into
【答案】：
30.Charles regretted _______ the TV set last year. The price has now come down.
A. of
B. buying
C. to buy
【答案】：
31.— May I use your bike for a moment?
—? ?? ?? ?? ?? ?? ?? ? .
A. By all means.
B. I have no idea.
C. It doesn"t matter.
【答案】：
32.—? ?? ?? ?? ?? ?? ?? ? ?
— My mother is retired. My father is a manager.
A. Do your parents still work.
B. What do your parents do.
C. What are your parents doing right now.
【答案】：
33.Children under fifteen are not permitted to see such kind of movies ______ bad for their mental development.
A. which is
B. as is
C. that is
【答案】：
34.I"m a deputy manager. I ________ an IT company.
A. work about
B. work for
C. work
【答案】：
35.Had you come five minutes earlier, you ____ the train to Beijing. But now you missed it.
A. would have caught
B. could catch
C. would catch
【答案】：
36.
二、閱讀理解：閱讀下面的短文，根據文章內容從A、B、C三個選項中選出一個最佳選項。
Hi , Joe,
? ?? ???How are you? I"m sitting on the balcony of my hotel. I am looking at Hyde Park in London and I am thinking about my life here. I am having a wonderful time. I like my job – it is very interesting, and my colleagues are great. I love London –it"s busy, noisy, crowded and exciting. The cinemas, theatres, pubs and restaurants are really nice, – but they"re too expensive! I think the people in London are very friendly (surprise!) and I"ve got some new friends.
? ?? ?? ?What the weather like in Shanghai? Is it raining? Here it"s lovely! It isn"t foggy! The sun is shining and the birds are singing. It"s very warm.
? ?? ?? ?And it is my birthday today.
? ?? ?? ?But I am missing you all in Shanghai. COME AND VISIT!
Love,
Xiaoyan
1. What does Xiaoyan stay in London for?
A. She is having a holiday.
B. She is working.
C. She is visiting some of her colleagues.
2. What are Xiaoyan"s London colleagues like?
A. They are very important.
B. They are very serious.??
C. They are very nice.
3. What does Xiaoyan think of London?
A. She thinks it is relaxed.
B. She thinks it is cheap.
C. She thinks it is exciting.
4. What does Xiaoyan think of people in London?
A. She thinks they are interesting.
B. She thinks they are friendly.
C. She thinks they are surprising.
5. What"s the weather like in London when Xiaoyan is writing this letter?
A. It is warm.
B. It is foggy.
C. It is cloudy.
【答案】：
37.How do I _______ the gym?
A. go
B. get to
C. arrive
【答案】：
38.
二、閱讀理解：閱讀下面的短文，根據文章內容進行判斷，正確為“T”，錯誤為“F”。
? ?? ?? ?Last week Polly decided to give up her job. She is fed up with it, she finds it boring and she wants to change her career. Her employers, ‘Lucky Shops’, are not too bad. They give her quite good benefits, such as free lunches and paid holidays, but she does not get on with her boss. Her salary is quite good, but, because she is not happy, she wants to look for something else. Last Saturday she talked about it with David and Xiaoyan. They agreed with her. They said she should resign and try another career, so she took action. She looked at advertisements in the paper and picked out three jobs that looked interesting. She had to write out her CV to apply for a job, and she did that on Wednesday evening. Xiaoyan helped her with it. She has a lot of experience of selling and good business training but is worried about her lack of experience in some areas.
1. Polly has decided to ask for a higher salary.
2. She doesn"t like her boss.
3. Her friends agreed that she should resign.
4. She has no experience of selling.
5. She"s worried about her lack of experience in some areas.
【答案】：
39.—? ?? ?? ?? ?? ?? ?? ?
— Nothing much.
A. What"s up?
B. Is everything going well?
C. Can I help you?
【答案】：
40.—? ?? ?? ?? ?? ?? ?? ?
— I"m not sure what I"ll do. I hope to watch TV and enjoy myself.
A. What are your plans for summer vacation?
B. What are you doing?
C. Where are you going?
【答案】：
41.She hasn"t the funds to? ?? ???her design.
A. carry out
B. make sure
C. end up
【答案】：
42.You can pick a specific time and place and ask them ______ they want to go.
A. where
B. if
C. that
【答案】：
43.Your goal is to publish a book and have _____ manuscript sent out to publishers by November 2016.
A. a
B. an
C. the
【答案】：
44.
二、閱讀理解：閱讀下面的短文，根據文章內容從A、B、C三個選項中選出一個最佳選項。
??A work plan is an important tool to tell what tasks to do, when to finish, who to take, where to go and how to get there. The work plan organizes your task with a timetable of what, when and how a job needs to be done. Within the team, a work plan can tell each member what is being done and why.
? ? A work plan sets objectives. The clear objectives can help the process of planning, developing and managing a project. Through the work plan, the team leader is able to identify the tasks at hand, the deadlines for completion, and the responsible parties for effective management.
? ? An effective work plan can show you whether your project is being carried according to the timetable.If everything is going on well, just keep on following the plan.The schedule should be flexible. It can be changed for more realistic timelines when meeting any problems.
1. Which of the following statements is not mentioned in the passage?
A. A work plan keeps people informed.
B. A work plan helps cut down expenses.
C. A work plan is important in planning and management.
2. What can the clear objectives help?
A. It can help each member know what is being done and why.
B. It can help the team leader with effective management.
C. It can help the process of planning, developing and managing a project.
3. What does the underlined word “deadlines” mean?
A. duration
B. death time? ?? ?? ?? ?? ???
C. the point in time at which something must be completed
4. Which of the following statements is true according to the passage?
A. When meeting any problems you can change your plan for more realistic timelines.
B. When meeting any problems you should not change your plan.
C. When meeting any problems you can give up your plan.
5. The best title for the passage would be
.
A. The importance of clear objectives
B. The importance of a work plan
C. The importance of team work
【答案】：
45.—? ?? ?? ?? ?? ?? ?? ???
— I"m afraid not. But I"ll be free this afternoon.
A. Can you spare me a few minutes now?
B. Is there any vacancy in your company?
C. Do you have the time?
【答案】：
46.— Hey, Derek, which do you think is harder to learn, marketing or designing?
—
A. It is the best design I have ever seen.
B. I like it very much.
C. Personally, I think designing is more difficult.
【答案】：
47.Through the work plan, the team leader is able to ______ the tasks at hand, the deadlines for completion, and the responsible parties for effective management.
A. simplify
B. identify
C. modify
【答案】：
48.She kept on ______??although she was tired.
A. to work
B. working
C. work
【答案】：
49.______ has not yet been decided.
A. When hold the meeting
B. When is held the meeting
C. When to hold the meeting
【答案】：
50.
二、聽力理解：請聽下面的對話，根據對話內容進行判斷，正確寫“T”錯誤寫“F”。
Listen to the dialog and decide whether the following statements are True(T) or False (F).
1 . They will sell the books in a supermarket next month.
2 . Menglin Publishing House has been engaged in charity work for many years.
3 . It is not decided when and where the sale will be held.
4 . George will make a plan for the book sale with Melinda together.
5 . George asks Melinda to hand in the plan next week.
【答案】：
51.— We"ll have a charity book sale together with Menglin Publishing House next month.? ?? ?? ?? ?? ?? ?? ?
— Yes. I think the Music Square is large enough.
A. Which place is suitable?
B. Could you give any suggestion on the location?
C. Can you tell me the possible location?
【答案】：
52.The work was done? ?? ???her instructions.
A. according with
B. accordance with
C. according to
【答案】：
53.Within the team, a work plan can tell each member what ______ and why.
A. has been done
B. is being done
C. has done
【答案】：
54.
二、 閱讀理解：閱讀下面的短文，根據文章內容進行判斷，正確寫“T”錯誤寫“F”
? ?Whatever projects you do, you need to have a clear and accurate action plan. Here are a few ideas to make a good action plan.
? ? First, know your goals. If you don"t know where you"re going, you"re likely to end up anywhere, or even nowhere. The action plan should be specific, measurable, achievable, relevant and timed (SMART). It will take you toward the completion of that goal.
? ? Next, list the necessary strategies that will be used to realize the goals. Be clear about very important events, and also any hidden difficulties you may meet. Break large tasks into smaller ones. Set deadlines for each task. Without clear deadlines, some tasks may never get completed.
? ? Thirdly, follow your plan and don"t stop until it"s finished. Once your plan is made and shared with the team, the next step is simple: take daily action and make sure that everyone is doing their part.
? ? Finally, change the date if you must, but never give up on the goals. Sometimes unexpected situations and events can appear and prevent you from finishing the tasks on time. If this happens, do not be discouraged – change your plan and continue working to meet your goals.
1. Whether you need to have a clear action plan depends on what kind of project you do.
2. SMART stands for “suitable, measurable, achievable, relevant, timed”.
3. When making an action plan, you"d better take possible difficulties into consideration.
4. Don"t change your plan even if some unexpected events happen.
5. This passage is mainly about how to make a good action plan.
【答案】：
55.your plan and don"t stop until it is finished.
A. Stick
B. Follow
C. Insist
【答案】：
56.
一、翻譯：從以下A、B、C三個選項中選出與英文最適合的中文翻譯。
1. Follow your plan and don"t stop until it"s finished.
A. 跟隨你的計劃，完成之前停下來。
B. 按照你的計劃進行，直到完成都不要停下來。
C. 按照你的計劃進行，完成之前不要停下來。
2. Sometimes, the most difficult part of forming a plan to solve a problem is that you"re not exactly sure what the problem is.
A. 有時候，制定解決問題的計劃最難的部分是你并不能確定問題是什么。
B. 有時候，制定計劃最難的部分是如何解決你不確定的問題。
C. 有時候，最難的部分是制定解決問題的計劃，但是你并不確定是什么問題。
3.??The less clear you are about what you want to do, the less effective your plan will be.
A. 你不太清楚自己想要做什么，你的計劃就會失效。
B. 你越不清楚自己想要做什么，你的計劃就越沒有成效。
C. 你的計劃越沒有成效，你越弄不清楚自己想要做什么。
4. Once you"ve set a specific timeline, the next step is to take daily action and do your own part.
A. 曾經你設置過了具體的時間表，下一步就是采取日常行動，盡自己的職責。
B. 一旦你已經設置了具體的時間表，下一步就是每天采取行動，做自己的事情。
C. 一旦你已經設置了具體的時間表，下一步就是每天行動起來，盡自己的職責。
5. I am not particularly busy at the moment. What"s up?
A.我現在不是很忙，怎么了？
B.我現在一點都不忙，什么事？
C.那個時候我不忙，發生了什么？
【答案】：
57.
二、閱讀理解：閱讀下面的短文，根據文章內容從A、B、C三個選項中選出一個最佳選項。
? ?? ?A letter of invitation is written to invite people for a business event or personal occasion. The letter should be short and clear. A soft and polite tone should be used. An invitation letter should have the date, time and the event. Always send the letter of invitation in advance. You need to let people know about at least a week before the event so that they can plan to come to the event.
? ?? ?Let"s take a look at some steps that will help you outline a letter of invitation:
? ?? ?Begin the letter with name and address of sender and receiver. Note the date.
? ?? ?Start the main body of the letter with salutations, a word like“Dear”followed by the receiver"s name.
? ?? ?Give the event in the first paragraph.
? ?? ?Put relevant facts like date, time and place of the event in the beginning.
? ?? ?Make that the receivers know the way to the place.
? ?? ?Let the receivers know that they have to notice the inviters whether they will join the event or not before a certain date. The letter will note with the details of a contact person to confirm their attendance for the event.
1. What"s the purpose of writing a letter of invitation?
A. To invite people for a business event.
B. To invite people for a personal occasion.
C. Either A or B.
2. Which is not necessary when writing a letter of invitation？

A. date
B. weather
C. place
3.The letter of invitation should not be
.
A. short
B. easy
C. clear
4. Why should we send the letter of invitation in advance?
A. Because the invitation is important.
B. Because the receiver will need to plan to come to the event.
C. Because the receiver will forget to come to the event.
5.Which might be the title of the whole passage?
A. How to write a letter of invitation
B. The importance of writing a invitation letter
C The purpose of writing a invitation letter
【答案】：
58.The Two parties made it clear that they would not _____ the invitation unless the Centre reduced its tax component.
A. accepting
B. accept
C. accepted
【答案】：
59.—? ?? ?? ?? ?? ?? ?? ?? ?
— Please accept my sincere regrets for not being able to join you.
A. I"m just wondering if you could come to join us.
B. Do you have an appointment?
C. What"s your plan tomorrow?
【答案】：
60.— Do you have any plans for tomorrow morning?
—
A. Well, I"ll be most delighted to come over.
B. No. I have nothing planned tomorrow.
C. I"m sorry, but I have another appointment tomorrow. Thanks anyway.
【答案】：
61.We have to? ?? ? at the hotel before 6 pm.
A. check off
B. check on
C. check in
【答案】：
62.On their arrival, you should ______the following points.
A. pay to
B. attention to
C. pay attention to
【答案】：
63.— I"d like to invite you for dinner on Saturday.
—
A. I am going to take a vacation this holiday.
B. Thank you for your kind invitation. I"ll be there on time.
C. Fine. Everything went smoothly. Thanks.
【答案】：
64.—? ?? ?? ?? ?? ?? ?? ?
— It takes about 3 hours .
A. How long will the journey take ?
B. How often do you take a train?
C. When will your train arrive?
【答案】：
65.She feel very tired and was glad to? ?? ???him.
A. lean on
B. put on
C. depend on
【答案】：
66.If there are changes, don"t forget _____ the related persons know.
A. let
B. letting
C. to let
【答案】：
67.______, after introduction, you can ask about their journey.
A. To break the ice
B. Broken the ice
C. Breaking the ice
【答案】：
68.
二、閱讀理解：閱讀下面的短文，根據文章內容進行判斷，正確寫“T”錯誤寫“F”。
Receiving Visitors at the Airport
? ? Do you, sometimes, need to go to meet some visitors at the airport? What should you do when you meet them? What should you talk about? On their arrival, you should pay attention to the following points:
?? ?Going up to meet the visitors
?? ?Asking about their journey
?? ?Helping with their luggage
? ? When going to the visitors and making introduction at the airport, you should remember that the person of less importance, regardless of gender, is introduced to the person of greater importance and the visitor is always more important than anyone in your organization. The introduction is usually followed by a brief and firm handshake.
? ? To break the ice, after introduction, you can ask about their journey, like: “Did you enjoy your journey?” , “How was your trip?” etc. If you want to be more friendly and helpful, you may offer to take the luggage.
? ? When you get to the hotel, accompany your visitors to the hotel front desk and help them with the check-in. After check-in, ask a bell boy to help carry the luggage.
? ? When your visitors have settled down, discuss the schedule with them to see if there might be any changes. If there are changes, don"t forget to let the related persons know.
1. When making introductions, the introduction is usually starting with a brief and firm handshake.
2. In order to break the ice, you may ask visitors about their journey after the introduction.
3. If you want to be more friendly and helpful, you"d better help carry the luggage.
4. You should discuss the schedule with the visitors before they"ve settled down.
5. It is not friendly to ask about the visitor"s journey.
【答案】：
69.—? ?? ?? ?? ?? ?? ?? ?
— It"s lovely. I have never been to such beautiful place like that.
A. How"s the weather like today?
B. How about your trip?
C. Would you like to go to the concert with me?
【答案】：
70.Scientists have made great contributions? ?? ???development of our human beings.
A. on
B. with
C. to
【答案】：
71.A good tour guide tells visitors??______.
A. What they couldn"t miss during the trip
B. What during the trip they couldn"t miss
C. What couldn"t miss they during the trip
【答案】：
72.
二、聽力理解：請聽下面的對話，根據對話內容進行判斷，正確寫“T”錯誤寫“F”。
Listen to the dialog and choose the best answer for each question.
1 . The visitor is from the Menglin Publishing House.
2 . The visitor has an appointment with Helen.
3 . Melinda offers the visitor a cup of tea.
4 . They are going to hold a director"s meeting.
5 . They hope they could have a good cooperation.
【答案】：
73.The environmentalists and wild goats’ ______ on the vast grasslands was a good indication of the better environment.
A. escape
B. absence
C. attendance
【答案】：
74.— Would you mind helping me for a minute, Barbara?
— _________________What do you want me to do?
A. Yes, I do.
B. I"d be glad to.
C. Sorry, I have no time.
【答案】：
75.— Hello, I"d like to speak to Phil.
— He"s out to lunch now. _________________
A. Sorry, you can"t.
B. I don"t know.
C. Would you mind calling back later?
【答案】：
76.The company hosted a(n) ______ for their new staff.
A. survey
B. exhibition
C. reception
【答案】：
77.They were successful ______ a communication satellite.
A. launch
B. in launching
C. to launch
【答案】：
78.— Mom, must I finish my homework now?
— No, you ______. You may have supper first.
A. needn"t
B. mustn"t
C. can"t
【答案】：
79.— I would like to make an appointment for the meeting. Which day would you prefer, Tuesday or Thursday?
— _________________
A. Well, either time will do.
B. You make the time.
C. At any time.
【答案】：
80.
二、完型填空：閱讀下面的短文，根據文章內容從A、B、C三個選項中選出一個最佳選項將其補充完整。
? ?? ?It"s very interesting to study names of different countries. Chinese names are different
foreign names. Once an English lady came to visit me. When I was introduced to her, she said, “Glad to meet you, Miss Ping.”Then she gave me her name card with three words on it:“Betty J. Black”.So I said,“Thank you, Miss Betty.”We looked at each other and laughed heartily. Later I found that the English people
their family names last and the given names
, while their middles are not used very much. I explained to her that the Chinese family name
first, the given names last, so she should never call me Miss Ping. She asked if we Chinese had a middle name. I told her we didn’t. But people may often find three words on a Chinese name card. In this case the family name still comes first, and the other words after it
a two-word given name. It is quite usual in China. My sister is Li Xiaofang. She has two words in her given name instead of just one like mine．
1. A. from? ?? ?? ?B. in? ?? ?? ?? ?? ?? ?C. at? ?? ?
2. A. hold? ?? ?? ?B. put? ?? ?? ?? ?? ? C. keep? ?? ?
3. A. first? ?? ?? ? B. second? ?? ?? ? C. last? ?? ?
4. A. are? ?? ?? ???B. mean? ?? ?? ?? ?C. comes? ?? ?? ?? ?
5. A. is? ?? ?? ?? ???B. are? ?? ?? ?? ?? ? C. were
【答案】：
81.Mr. White ______ short stories, but he ______ a TV play these days.
A. is writing, is writing
B. is writing, writes
C. writes, is writing
【答案】：
82.— Unbelievable! I have failed the driving test again!
— _________________This is not the end of the world.
A. Cheer up!
B. Go ahead!
C. Good luck!
【答案】：
83.The question never ______ in discussion.
A. set up
B. put up
C. came up
【答案】：
84.He has been looking forward to _____ to England for a long time.
A. go
B. goes
C. going
【答案】：
85.
二、聽力理解：請聽下面的對話，根據對話內容從A、B、C三個選項中選出一個最佳選項。
Listen to the dialog and choose the best answer for each question.
1. Mr.Taylor comes from
.
A. a charity orgnazation
B. Menglin Publishing House
C. Qiangxaing Commubity
2. Peter, the Director, feels
to join the meeting.
A. nervous
B. tired
C. pleased
3. Peter gives
first.
A. a welcome speech
B. an opening speech
C. a closing speech
4. Which is true according to the dialog?

A. This project has been finished now.
B. All the details of the project have been settled before the meeting.
C. They will be having many things to do about the project.
5. The purpose of this meeting is to
.
A. show thanks to the manager
B. discuss more details about the project
C. invite the manager to visit the community
【答案】：
86.— Dad, this is my roommate, Andrea.
— _________________
A. Hello, Andrea. I"ve heard so much about you.
B. It"s very thoughtful of you.
C. Hope to meet you again.
【答案】：
87.Can we ______ another worker to help Jimmy or find another solution?
A. appoint
B. assign
C. name
【答案】：
88.I"m afraid I won"t be available then. I ______ a friend off at five this afternoon.
A. will see
B. see
C. will be seeing
【答案】：
89.
二、閱讀理解：閱讀下面的短文，根據文章內容進行判斷，正確寫“T”錯誤寫“F”。
? ? Meetings are very common nowadays. They can be weekly, monthly or annually. Some people think most meetings feel like a waste of time. They seem pointless and boring at times.
? ? Then how do you run an effective meeting?
? ? First, assign roles, such as greeter, timekeeper and note taker, so that you, the organizer, can be free to lead discussions and presentations.
? ? Next, take charge from the start. Everyone will listen to you and join your discussion if you take charge in every aspect of the meeting. Show everyone that you really know what you are talking about, and everything that you talk about is useful.
? ? Most important of all, follow the agenda. At the end of the meeting, spend a little extra time for the participants to discuss anything that needs to be immediately discussed but which may not have been on the agenda.
? ? Always ask the participants questions to speak their minds and keep them interested. Remember that a good meeting is a two-way communication. Be open to everyone"s opinion, ideas, and suggestions. Don"t forget to thank them for the ideas they present.
? ? And finally, close the meeting with everyone knowing what is expected of them and what they should do for the following weeks.Then, send out meeting minutes within a few days, while everyone still remembers the points.
1. A successful meeting should have different people to play different roles.
??
2. Generally people only discuss the items listed on the agenda in a successful meeting.
3. An unsuccessful meeting might be full of single-way communication.
4. When the meeting is closed, it means there is nothing to do in the following weeks.
5. Minutes should be sent out to the participants within a month after the end of the meeting.
【答案】：
90.— Hello. Sky Travel Agency. May I help you?
—
A. Yes, I prefer economy class.
B. Yes, I"d like to make reservations to Beijing on the flight ZH8147 at 6:00 pm on December 19th.
C. Yes, what"s your line of business?
【答案】：
91.
二、閱讀理解：閱讀下面的短文，根據文章內容進行判斷，正確寫“T”錯誤寫“F”。
? ???Do you seem to be late for work or school a lot? Being on time is very important for personal success! Learn to improve your chances for success with these tips for being right on time – all the time!
? ? To be punctual means to do what you should do on time. Being a punctual person, one should:
? ? Recognize time. Keep your watch exact. It may be helpful to set your watch just two minutes ahead. Keep a clock, phone, computer or anything that shows time in each room of your house.
? ? Wake up when you need to. If you have difficulty with this, place your alarm clock to somewhere that you cannot reach from your bed; that way, you have to get up to turn it off. If you can"t get out of bed on time, you may be going to bed too late. Try sleeping earlier to allow yourself at least 7 hours"sleep.
? ? Insist on being 15 minutes early for everything. If you have to be at work at 8:00, tell yourself“I have to be at work at 7:45”. If you do this, you will be on time even with a slight traffic jam. You can talk with others who are early, and that will make you happy before work!
1. Being punctual has nothing to do with personal success.
2. It is unnecessary to set your watch two minutes ahead.
3. You"d better place your alarm clock beside your bed so that you can turn it off at once.
4. Being a punctual person, one should sleep earlier to allow himself more than 7 hours"sleep.
5. This passage is mainly about the importance to be punctual.
【答案】：
92.Do not do anything _____ should go against his will.
A. which
B. what
C. that
【答案】：
93.Mike ______ his colleagues when the phone rang.
A. is talking with
B. was talking with
C. talked with
【答案】：
94.— This is Melinda speaking from Qiaoxiang Community Service Center.? ?? ?? ?? ?? ?? ?? ?? ?? ?? ???
— Let me see. There will be some visits to our community library and learning center.
A. Can you tell me the address of your community?
B. I"m calling for the arrangement of the visit next Monday.
C. Please tell me the arrangement of the visit next Monday.
【答案】：
95.Can you explain your arrangements? ?? ????
A. on detail
B. in detail
C. of detail
【答案】：
96.— May I speak to Tom?
— I"m sorry. He isn"t in the office now.
—? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ???
— Yes, of course.
A. Who"s calling, please？
B. Can I help you？
C. Can I leave a message？
【答案】：
97.—? ?? ?? ?? ?? ?? ?? ?
— The round-trip air fare for a person is only $188.
A. How much does the trip cost?
B. How much does the airplane cost?
C. What is the exact air fare?
【答案】：
98.Do you require a deposit（定金）to? ?? ???a reservation?
A. book
B. confirm
C. cancel
【答案】：
99.This is true of management ______ of workers.
A. also
B. but
C. as well as
【答案】：
100.She wants a job where ______ .
A. can her management skills be put to good use
B. can put her management skills to good use
C. her management skills can be put to good use
【答案】：
101.
二、翻譯：從以下A、B、C三個選項中選出與英文最適合的中文翻譯。
1. If you would rather not carry a planner with you, consider a desk planner that will sit comfortably on a table.
A. 如果你愿意不隨身攜帶記事簿，就考慮用安安穩穩呆在桌上的臺式記事簿。
B. 如果你不愿意隨身攜帶記事簿，就考慮用安安穩穩呆在桌上的臺式記事簿。
C. 如果你不愿意隨手拿著記事簿，就考慮用臺式記事簿，你可以放心地使用。
2. We"ll telephone Helen, but she"s out of reach.
A. 我們是想給海倫打電話的，可就是與她聯系不上。
B. 我們是想給海倫打電話的，可她就是不來。
C. 我們是想給海倫打電話的，可她那里沒有電話。
3.??Will this be a one-way trip?
A. 您是一個人旅行嗎？
B. 您的旅行是一條線路嗎？
C. 您是單程旅行嗎？
4. Thanks to our hard work, we can fulfill the task on time.
A. 感謝我們努力工作才能及時完成任務。
B. 由于我們努力工作，當時才能完成任務。
C. 由于我們努力工作，才能按時完成任務。
5.Do you want to fly first or economy class?
A.您想進入頂層富足階層嗎？
B.您是想乘坐頭等艙還是經濟艙？
C. 您想迅速飛黃騰達么？
【答案】：
102.— Hello, this is John speaking. Could I speak to Mike?
—
A. Sorry, who is Mike?
B. Of course you can.
C. Hold the line, please.
【答案】：
103.Most tour companies ______ advance payment when a booking is made.
A. have difficulty with
B. turn down
C. insist on
【答案】：
104.When will the General Manager be? ?? ?? ??
A. tentative
B. local
C. available
【答案】：
105.______ means to do what you should do on time.
A. Punctual
B. Be punctual
C. To be punctual
【答案】：
106.
二、聽力理解：請聽下面的對話，根據對話內容從A、B、C三個選項中選出一個最佳選項。
Listen to the dialog and choose the best answer for each question.
1 . Why did Melinda not finish her work yesterday?
A. She was too busy.
B. She forgot to sort the files.
C. She was ill.
2 . Did George care about Melinda?
A. No, he didn"t.
B. Yes, he did.
C. It"s not mentioned.
3 . What did George ask Melinda to do?
A. Prepare a report for a meeting.
B. Make a schedule for a meeting.
C. File the reports for him.
4 . In what order should Melinda file the documents?
A. In numerical order.
B. In subject order.
C. In date order.
5 . When should Melinda finish the filing?
A. In the afternoon.
B. Tomorrow morning.
C. Tomorrow afternoon
【答案】：
107.
二、閱讀理解：閱讀下面的短文，根據文章內容從A、B、C三個選項中選出一個最佳選項。
? ? A business itinerary is written for business trips, which should include everything from travel arrangements to hotel information and business meetings.
? ? Give travel arrangements in detail. The travel arrangements should include phone numbers, directions, departure time, where to check in, taxi information and the address of any planned stop.
? ? Provide complete hotel information. This includes the room number, directions to the hotel, check-in and checkout times, as well as information about any services the hotel provides.
? ? List information for any meetings you are going to attend. It includes the name of the organization, time, address, and a contact name and number. Remember to write down any special information you may need to bring to each meeting. It can help prevent you from forgetting something important, such as presentations, sample products or contracts.
? ? Write a suggested restaurant list that gives several choices for lunch and dinner. Select restaurants near where you will be attending meetings or stopping.
1. What is a business itinerary written for?
A. Business contact.
B. Business meetings.
C. Business trips.
2. What does the underlined word“stop”mean?
??
A. The act of stopping something.
B. A brief stay in the course of a journey.
C. The event of something ending.
3. What can help prevent you from forgetting something important?
A. To write down any special information.
B. Just to remember it.
C. To ask your secretary to remind you.
4. What does meeting information include?
A. Phone numbers, directions, departure time, where to check in, taxi information.
B. Room number, directions to the hotel, check-in and checkout times.
C. The name of organization, time, address, and a contact name and number.
5. Which statement is TRUE according to the passage?
A. It"s unnecessary to include detailed information in a business itinerary.
B. Complete hotel information should be provided.
C. You can select any restaurants without considering its location.
【答案】：
108.
二、完型填空：閱讀下面的短文，根據文章內容從A、B、C三個選項中選出一個最佳選項將其補充完整。
? ? Organizing your daily schedule is something that you know needs to be done, but where exactly does one start? A lot of people see time
as a super-power.
effectively organizing your daily schedule at work is simple if you have a plan, and it"s a skill that anyone can learn.
? ? What does the start of your day look
? Do you come to the office, sit down at your desk, and have no idea where to begin? Invest just a few minutes to plan your daily schedule – review your meetings and appointments and work out those important tasks.
? ? Many people waste the first hour or two of their day on“busy work”(checking email,
the web, opening mail, etc.) instead of creating a daily schedule. It"s easy to leave you feeling
you"ve wasted the entire morning. Pick one big task to deal with as soon as you get to the office.
1. A. managing? ?? ?? ?? ?? ???B. management? ?? ?? ?? ?? ?? ?C. manager
2. A. But? ?? ?? ?? ?? ?? ?? ?? ?? ? B. So? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ???C. Although
3. A. as? ?? ?? ?? ?? ?? ?? ?? ?? ???B. up? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?C. like
4. A. surfing? ?? ?? ?? ?? ?? ?? ?B. playing with? ?? ?? ?? ?? ?? ?? ? C. going on
5. A. even if? ?? ?? ?? ?? ?? ?? ? B. even though? ?? ?? ?? ?? ?? ???C. as though
【答案】：
109.—? ?? ?? ?? ?? ?? ?? ?
— I"ve called the maintenance worker.
A. I don"t like this copier.
B. Can I use the copier?
C. This copier needs repairing.
【答案】：
110.— Will you show me how to use this software?
—
A. You are welcome.
B. Sorry, I"m too late for it.
C. Sure. You"ll master it in no time.
【答案】：
111.Such office software is popular ______ the executive secretaries .
A. to
B. on
C. with
【答案】：
112.I"ll make a list of all the documents on this file ______ make it more clearly.
A. in order to
B. so that
C. but also
【答案】：
113.The secretary has a lot of things to take up in the office since she ______ away for quite a few days.
A. has been
B. went
C. is going
【答案】：
114.
二、閱讀理解：閱讀下面的短文，根據文章內容進行判斷，正確寫“T”錯誤寫“F”。
? ? How often should filing be done? It depends on how busy the office is. In very busy organizations, filing is done at least every day. In a small or less busy office, filing can be done once or twice a week.
? ? Filing Equipment. Tools that people use in sorting out documents range from small instruments such as paper clips, office pins and staplers to big machines such as photocopiers, printers and paper shredders.
? ? Kinds of Files. Documents taken out very often are usually kept in clip folders; otherwise they are often kept in lever arch files. Besides, suspension files and box files are also used for different purposes.
? ? What should be filed? People need to file documents that are sent to or received from by other people or organizations. These documents can be letters, reports, financial records, policy documents, etc.
Filing should be done every day in each office.
It is necessary to do filing no less than once every week in a small office.
Only big instruments are useful in sorting out files.
If you need always read the documents, you can put them into lever arch files.
The company"s annual reports usually need to be filed.
【答案】：
115.— I"ve got the system running, but I can"t open my file.
—
A. Let me see if I can get it to work.
B. It"s my pleasure.
C. I"m very sorry.
【答案】：
116.—? ?? ?? ?? ?? ?? ?? ?
— It"s my pleasure．
A. Can you fax the document in time?
B. When can you fax the document for me?
C. Would you please fax the document for me?
【答案】：
117.Nowadays office work can be done by hand ______ very fast speed.
A. at
B. in
C. on
【答案】：
118.______you deal with the data files, the more familiar you get with them.
A. If
B. Because
C. The more
【答案】：
119.______the paperless management is widely used now, some important files are still kept as hard copies.
A. Because
B. When
C. Although
【答案】：
120.— Can you copy these papers for me?
—
A. It doesn"t matter.
B. Ok. Just wait a moment please.
C. But I"m not sure.
【答案】：
121.Please see the suggestions below to ______ that your files are not lost.
A. be sure
B. make out
C. make sure
【答案】：
122.Mary has been a secretary in this company ______she graduated from Beijing University.
A. when
B. since
C. before
【答案】：
123.
二、完型填空：閱讀下面的短文，根據文章內容從A、B、C三個選項中選出一個最佳選項將其補充完整。
? ? Filing means keeping documents in a
place and being able to find them easily and quickly. Documents that are
will not easily tear, get lost or dirty.
? ? A filing system is the central record-keeping system for an organization. It helps all people who should be able to access information to do so easily.??It is always
when someone looks for something and is able to find it without difficulties. In our organizations we work in groups. We receive and send out documents on different subjects. We need to keep these documents for
reference. If these documents are not cared for, we cannot account for all our organizational activities. Everyone who needs to use documents should know
to get them.
1. A. clean? ?? ?? ?? ?? ?? ?? ?? ???B. secret? ?? ?? ?? ?? ?? ?? ?? ?? ???C. safe
2. A. cared for? ?? ?? ?? ?? ?? ???B. caring for? ?? ?? ?? ?? ?? ?? ?? ?C. care for
3. A. a luck? ?? ?? ?? ?? ?? ?? ?? ? B. a pleasure? ?? ?? ?? ?? ?? ?? ? C. a fun
4. A. future? ?? ?? ?? ?? ?? ?? ?? ? B. past? ?? ?? ?? ?? ?? ?? ?? ?? ?? ???C. historic
5. A. when? ?? ?? ?? ?? ?? ?? ?? ???B. why? ?? ?? ?? ?? ?? ?? ?? ?? ?? ???C. where
【答案】：
124.A secretary must ______ big pile of files and correspondence in office.
A. deal with
B. agree with
C. get along with
【答案】：
125.
二、翻譯：從以下A、B、C三個選項中選出與英文最適合的中文翻譯。
1. Years ago, zoos kept all kinds of animals in small cages.
A. 多年以前，動物園把各種動物都關在小籠子里。
B. 幾年前，動物園保留所有動物在大籠子里。
C. 多年以前，動物園給所有看管動物的人發很少的工資。
2. He was too tired to say a word and went to bed at once.
A. 他太累了，一句話也沒說就立刻上床睡覺去了。
B. 他太累了，說完話就立刻上床了。
C. 他太累了，只說了一句話就立刻上床了。
3. Think about it and answer me, why are you so happy now?
A. 思考一下這個問題，然后我“為什么是你如此快樂現在？”。? ???
B. 思考一下這個問題，然后我“為什么我是如此不快樂？”
C. 思考一下這個問題，然后我“你現在為什么這么快樂？”
4. At last the Englishman got angry with the visitor though he tried not to show it.
A. 最后英國人生游客的氣了，所以他假裝累了不帶他參觀。
B. 最后英國人已很討厭這位游客，但他盡力不表現出來。
C. 最后英國人很生這位游客的氣了，盡管他累得沒力氣表現出來了。
5. I have no idea of how to use my OA account.
A. 我一點都不想使用我的OA賬號。
B. 我不知道如何使用我的OA賬號。
C. 我沒有使用OA賬戶的想法。
【答案】：
126.Copying files under Linux is similar ______ copying files under DOS.
A. to
B. with
C. in
【答案】：
127.The Foreign Language Department is on _____ second floor.
A. an
B. the
C. /
【答案】：
128.It was on the beach ______ Miss White found the kid lying dead.
A. which
B. that
C. it
【答案】：
129.You have more apples than _____ do. But _____ are better than yours.
A. we, ours
B. us, we
C. ours, us
【答案】：
130.— Good morning, can I help you?
— ________________
A. No, I just have a look around.`
B. I"d like to borrow a book named Gone With the Wind from your library.
C. Yes, of course you can.
【答案】：
131.— Are you ready, folks?
— ________________
A. Yes, I"m ready. I"ll have the vegetable salad.
B. There is nothing I like to eat.
C. No, I have no idea what to eat.
【答案】：
132.— Hey, You look so pale. What"s wrong?
— ________________
A. I didn"t sleep well last night.
B. It doesn"t matter.
C. It"s none of your business.
【答案】：
133.— Hello, Yang Lin speaking.
— ________________
A. This is Carol here.
B. I am Carol.
C. Do you know who I am?
【答案】：
134.I usually go to the office ________ train.
A. by
B. on
C. at
【答案】：
135.I have an English class? ?? ?? ? a week.
a. three time
b. three times
c. three
【答案】：
136.He ____ lunch in the canteen right now.
A. has
B. have
C. is having
【答案】：
137.
二、閱讀理解：閱讀下面的短文，根據文章內容從A、B、C三個選項中選出一個最佳選項。
Hi, Xiaoyan,
You want to know about my gym.
The gym is“New You”.The phone number is 020 791 1340. It"s near Oxford Circus.
? ?? ???There is a swimming pool and there are a lot of classes. There is a yoga class on Tuesday morning and there are aerobics classes every evening. There is also a Tai Chi class, on Wednesday and Saturday afternoon between 2:00 and 3:00. There are lots of running machines and weights machines, but there aren"t any bicycles. There"s a sauna, but there isn"t a steam room and there are very nice showers and free cosmetics! The best time to come is in the evening because there are a lot of trainers to help you. There are different ways to pay for the classes. You can pay by cash, credit card or cheque.
See you there?
Jane
1. When can you go to aerobics class in“New You”?
A. On Monday morning.? ?? ?
B. On Saturday evening.
C. Every day in the daytime.
2. When does the Tai Chi class start?
A. On Wednesday.? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ???
B. On Saturday afternoon.
C. At 2: 00 p.m. on Wednesday and Saturday.
3. What is free in the gym?
A. Steam room.? ?? ?? ?? ???
B. Cosmetics.? ?? ?? ?? ?? ???
C. Sauna.
4. Why is it best to come in the evenings?
A. Because there are a lot of trainers to help you.
B. Because there are less people.
C. Because there are more classes.
5. How can you pay for the class?
A. Only by cheque.
B. Free charge.? ?? ???
C. By credit card or cash.
【答案】：
138.Does David ______?
A. likes flying
B. like flying
C. like to flying
【答案】：
139.Neither John ________ his father was able to wake up early enough to catch the morning train.
A. or
B. but
C. nor
【答案】：
140.He can ______________ good English.
A. talk
B. speak
C. say
【答案】：
141.
二、聽力理解：請聽下面的對話，根據對話內容從A、B、C三個選項中選出一個最佳選項。
Listen to the dialog and choose the best answer to each question.
1 . When will the health care lecture be held???
A. Next month.
B. Next week.
C. This weekend.
2 . How many ways are mentioned to publish the news about the lecture???
A. 3 .
B. 4 .
C. 5 .
3 . What is the advantage of putting information online???
A. It"s easy and convenient.
B. It"s cheaper and practical.
C. It"s personal and interactive.
4 . Which way is expensive in publishing information???
A. Putting the news on the website.
B. Printing some posters.
C. Putting a notice on the bulletin board.
5 . Have Melinda and Helen decided on how to publish the news of lecture???
A. Yes, they have.
B. No, they haven"t.
C. They can"t reach an agreement.
【答案】：
142.— Please give me a hand to print out the report, won"t you?
— ________________
A. You are so kind.
B. Of course I will.
C. Don"t mention it.
【答案】：
143.________ wine do you need for the party?
A. How many
B. How much
C. How little
【答案】：
拿答案：1144766066

國開英語1形考答案(9)

商務英語2 形考1

1、—As you know, I’m not quite familiar with how to shop online.

答案：First of all, you should find a good e-commerce site.

2、Consumers can’t digest too much information on a web page, resulting low rates

答案：in

3、—Great! Maybe from now on, I should try to buy goods online.

答案：Why not? Go ahead. Just give it a try.

4、 I know personal selling is also a very effective tool for building ______buyers’ confidence.

答案：up

5、—I think we can use two or more kinds of media together in an advertising campaign.

答案：That’s quite right. We can attract more people.

6、In China, Taobao is one of e-commerce sites.

答案：the most popular

7、In my opinion, the first thing is what tools we should use.

答案：to be discussed

8、It can be aimed individuals with select surfing behavior.

答案：at

9、—Morning, Daniel. Today I’d like to discuss the promotional events of our products

答案：Ok. I think we should draw up a thorough plan, first.

10、—Uh, I think online shopping is very time-consuming.

答案：I somewhat agree with you, but not completely.

二、翻譯：從以下 A、B、C 三個選項中選出與英文最適合的中文翻譯。

1. Actually, I have been thinking about online shopping for a long time.{A; B; C}

答案：BACBC

二、閱讀理解：閱讀下面的短文，根據文章內容從 A、B、C 三個選項中選出一個最佳選項。 DEVELOPMENT OF ONLINE MARKETING

答案：ABCBC

國開英語1形考答案(10)

拿答案：1144766066
1.——Hello,I"m John Taylor,the General Manager.And you must be......
——? ?? ?? ?? ?? ?? ?? ?? ?
A. Daniel Anderson.
B. Nice to meet you.
C. I"m a secretary.
【答案】：Daniel Anderson.
2.— Could you give me an example of good team working there?
—
A. Sorry. I can see from your resume.
B. Not at all. I was in charge of sales for Corporate Pan-Asia.
C. Sure. I was the treasurer of the Students’ Union.
【答案】：Sure. I was the treasurer of the Students’ Union.
3.—— We had a very small budget and I had to make decisions on what to buy.
——? ?? ?? ?? ?? ?? ?so you"re a good planner.
A. Very impressive
B. Really small
C. It"s a pity.
【答案】：Very impressive
4.The company’s Human Resources department will then select the most suitable people
to? ?? ???an interview.
A. go
B. join
C. attend
【答案】：attend
5.At university I never? ?? ???my assignments in late.
A. handed
B. hand
C. has handed
【答案】：
6.
二、閱讀理解：閱讀下面的對話，選擇合適的內容將對話補充完整。
John: Thank you for agreeing to meet with me today.??
Daniel:??

John:??I can see from your resume you were
Daniel: Sure.
John:
Daniel: Yes. I was in charge of the northwest region of China. As a manager, I was responsible for a 50% increase in sales over a three-month period.
John:

Daniel: Thanks.
John: What are the key reasons that helped you to achieve such an outstanding increase?
Daniel:

A. Can you please tell me about your responsibilities?
B. I believe teamwork is important.
C. Thank you for inviting me.
D. in charge of sales for Corporate Pan-Asia from 2008 to 2012.
E. Very impressive.
【答案】：
7.— Can you please tell me about your responsibilities???
—
A. Yes. I was in charge of the northwest region of China.
B. Yes. I’m glad to tell you that.
C. Yes. My responsibilities are very important.
【答案】：
8.— I believed Ted only from his resume. In fact he is not qualified for his job.
—
A. Oh, it’s such a pity!
B. Oh, it sounds interesting!
C. I’m glad to hear that.
【答案】：
9.Domingo Café, a modern European style café, is in the? ?? ?? ?area.
A. downtown
B. town
C. down
【答案】：
10.However nowadays, people? ?? ???often find such advertisements on a website.
A. much
B. a little
C. more
【答案】：
11.
二、聽力理解：請聽下面的對話，根據對話內容從A、B、C三個選項中選出一個最佳選項。
If you don’t have much experience of making phone calls in English, making a business call can be a worrying experience. Most business people, unless they feel very confident, prepare for an important phone call in a foreign language by making notes in advance. And during the call they make notes while they’re talking to help them to remember what was said. Although it’s quick and convenient to phone someone to give them information or to ask questions, the disadvantage is that there is nothing in writing to help you to remember what was said. It’s essential to make notes and often when an agreement is reached on the phone, one of the speakers will send a fax or e-mail to confirm the main points that were made. Because it’s so easy to be misunderstood when talking on the phone, it’s a good idea to repeat any important information (especially numbers and names) back to the other person to make sure you’ve got it right. Always make sure you know the name of the person you’re talking to. If necessary, ask them to spell it out to you, so that you can make sure you’ve got it right----and try to use their name during the call. And make sure that they know your name too.
1． If you don’t have much experience of making phone calls in English, making a business call can be??
．
A．an easy thing
B．a happy experience
C．a painful thing
2．Most business people prepare for an important phone call in a foreign language by making notes in advance because??
．
A．they are very careful
B．their foreign language isn’t so good
C．they don’t want to miss any important information
3． When the speakers reach an agreement on the phone,
will send a fax or e-mail in order to confirm the main points that were made.
A．one of them
B．both of them
C．none of them
4．What does “it” refer to in the first sentence in Paragraph Four ----“…it’s a good idea to repeat any important information (especially numbers and names) back to the other person to make sure you’ve got it right”?
A．important information
B．the other person
C．a good idea
5．The best title of this passage is
.
A．The Importance of Taking Notes
B．Business Calls
C．Talking on the Phone
【答案】：
12.A conversation? ?? ?? ?between an interviewee and the interviewers.
A. goes on
B. goes by
C. goes up
【答案】：
13.I believe team work? ?? ?? ?important.
A. was
B. is
C. are
【答案】：
14.
二、翻譯：從以下A、B、C三個選項中選出與英文最適合的中文翻譯。
1. A job interview is a kind of employment test and usually very formal.
A．工作面試既是一種就業測試，也是形式上必要的。
B．求職面試是一種就業測試，通常都很正式。
C．工作會談是一種雇傭測試，通常是很注意方式的。
2. In order to be employed, you need to make a very good first impression.
A．為了工作，你需要做出一個良好的第一印象。
B．為了受聘，你需要給人一個深刻的良好印象。
C．為了得到工作，你需要給人一個良好的第一印象。
3. It looks like you achieved a lot during your time at university.
A．它看起來像你在上大學時取得優異成績。
B．看起來你在上大學時取得了很大成就。
C．看起來你在上大學時得到了很多。
4. If you need any help, please feel free to contact Mr. Zhang.
A．如果你需要任何幫助，請隨時聯系張先生。
B．如果你需要任何幫助，請自由聯系張先生。
C．如果你需要任何幫助，請在有空時聯系張先生。
5.They send in a letter (or an email) and also a resume as well.
A．他們發一封信（或電子郵件），同時也發一份簡歷。
B．他們發一封信（或電子郵件），不過還是發一份簡歷好。
C．他們發一封信（或電子郵件），不妨發一份好的簡歷。
【答案】：
15.When a company needs to? ?? ?? ?new people, it may advertise the job in a newspaper or on a website.
A. use
B. employ
C. retain
【答案】：
16.Then people,? ?? ?? ?are interested, can apply for the job.
A. who
B. they
C. those
【答案】：
17.I was the? ?? ???of the Students’ Union.
A. treasure
B. fund
C. treasurer
【答案】：
18.I’m particularly proud of? ?? ?? ?I organized the finances.
A. how
B. which
C. who
【答案】：
19.
二、閱讀理解：閱讀下面的短文，根據文章內容從A、B、C三個選項中選出一個最佳選項。
How to Employ and Apply
When a company needs to employ new people, it may advertise the job in a newspaper or on a website. However nowadays, people more often find such advertisements on a website.
Then people, who are interested, can apply for the job. They send in a letter (or an email) and also a resume (or CV) as well.
The two parts are very important in job-hunting. The former is used to apply for a certain position. The latter is used to introduce his or her education background and work experiences.
But more and more companies may often ask people to fill out a standard form. The company’s Human Resources Department will then select the most suitable people to attend an interview.
1． According to the passage, where can we find job advertisements more often nowadays?
．
A． In a magazine.
B．In a newspaper.
C．On a website.
2．How do people apply for a job???
．
A．By phone.
B．By email.
C．Go to visit the company.
3． Besides the application letter, what else is also important?
??
A．A resume.
B．A picture.
C．A certificate.
4．What do companies provide to job applicants nowadays before they apply for jobs?
A．A standard form.
B．An invitation letter.
C．An email address.
5．Who is in charge of selecting the applicants for the coming interview?
.
A．The manager of the company.
B．The Human Resources Department.
C．The secretary of the manager.
【答案】：
20.
二、閱讀理解：閱讀下面的短文，根據文章內容從A、B、C三個選項中選出一個最佳選項。
You may get consumers who want very high quality services satisfied, but at a higher price. And the people who want no-frills service and cheap product will also get it at the other end of the market. So competition allows a range of variety to occur in a market.
The benefit to society of competition is that it makes a major contribution to the fundamental economic issue, which is the scarcity of productive resources. It means that on the production side, there is maximum pressure to conserve the use of those scarce productive resources. On the demand side it also rations consumer demand appropriately, and it also tends to mean that the variety of consumer needs can be met.
1. From the first paragraph of the passage we can know that usually there are
kinds of consumers who may get satisfied in a market.
A. two
B. three
C. four
2. What does “it” in the first sentence of paragraph 2 refer to?
A. fundamental economic issue
B. the scarcity of productive resources
C. The benefit of competition
3. The sentence in paragraph 1“So competition allows a range of variety to occur in a market” means
.
A. competition makes the market supply various products and services
B. competition makes a lot of things occur in a market
C. competition makes different things occur in a market
4. On the demand side competition also
appropriately.
A. meets consumer needs
B. makes consumer rational
C. makes consumer satisfied
5. The best title of this passage is
.
A. Fundamental Economic Issue
B. The Benefit of Competition
C. Consumer Demand and Market
【答案】：
21.— Mr. Taylor, this is the project plan you asked me to make last week.
—
A. OK, put it over there.
B. Sure. That’s a quick job.
C. Congratulations.
【答案】：
22.— Well, after my report, there’ll be a break for refreshments.
—
A. The break won’t be long.
B. All right, I see.
C. All right, I’ll see it.
【答案】：
23.— Where shall we have the meeting?
—
A. The first conference room isn’t good.
B. In the first conference room.
C. The first conference room is spacious.
【答案】：
24.
二、閱讀理解：閱讀下面的短文，根據文章內容從A、B、C三個選項中選出一個最佳選項。
Monthly Meeting Minutes of Board of Directors
Time: 2:30 p.m., March 5, 2015
Place: Conference room, second floor of 3T Co. Ltd.
Participants: All the directors
Chairman: Chairman of the board, Mr. William Forest
Minutes keeper: Linda
The main activities at the meeting are as follows:
Firstly, Mr. William Forest, chairman of the board, made a report on the work and total sales of the company this season. Then the report was followed by a heated discussion.
Secondly, all the directors agreed to hold a press conference for the company next month.
Thirdly, the meeting suggested inviting experts from Canada to give a five-day training course to staff in the Sales Department.
The meeting finished at 3:30 p.m.
1. Who are the meeting participants?
.
A. The executive assistants.
B. The directors.
C. The interviewees.
2. How many activities does the meeting have?
.
A. The executive assistants.
B. The directors.
C. The interviewees.
3. Mr. William Forest made a report
this season.
A. on training course to staff in the Sales Department
B. on the advertisement policies of the company
C. on the work and total sales of the company
4. What did all the directors agree to do?

A. To carry out a training project in the company next year.
B. To have another board meeting of all directors next season.
C. To have a press conference for the company next month.
5. How long did the meeting last?

A. 1.5 hours.
B. 1 hour.
C. 2 hour.
【答案】：
25.— When will you meet the general manager of Nile Co., Mr. Smith?
—
A. I’ll leave for Shanghai.
B. I’ll meet the president of Bestway Co.
C. At 10:00 tomorrow morning.
【答案】：
26.— Please make a detailed schedule for me.
—
A. Yes, I will.
B. No, I will.
C. Yes, I won’t.
【答案】：
27.— We’ll have the sales meeting at 2:00 tomorrow afternoon, won’t we?
—
A. Yes. After the meeting, we’ll leave for Shanghai.
B. It’s said the meeting is important.
C. No. After the meeting, we’ll leave for Shanghai.
【答案】：
28.There was? ?? ?? ?in the meeting room as the general manager predicted the company’s sales target.
A. silence
B. silent
C. silently
【答案】：
29.The marketing department? ?? ?? ? the sales for the last six months.
A. has summarized
B. summarized
C. was summarized
【答案】：
30.The next shareholder’s meeting was? ?? ?? ?at the end of this year.
A. made
B. scheduled
C. used
【答案】：
31.The meeting suggested? ?? ?? ? the loan first.
A. repaying
B. replied
C. to reply
【答案】：
32.
二、閱讀理解：閱讀下面的短文，根據文章內容從A、B、C三個選項中選出一個最佳選項。
Does everyone in your office always agree all the time? When someone makes a suggestion, does everyone just smile and nod in agreement? When you bring forward an idea, do people just accept it? Well, if you answered “yes” to any of these questions, you are in an extremely unusual workplace. People are people. And people butt heads. They disagree, they argue, and they fight. You can’t get around it. But you can learn to deal with it.
To hold your own, you need to learn how to argue effectively. If you’ve got an opinion, you need to defend it. And if you have a problem with something a colleague has done, you need to let them know. This can make for some difficult discussions and meetings, but this is just a part of life and business.
So how can you argue effectively? Well, you need several skills.
1．From the first paragraph we can know that in the office
.
A．people sometimes argue
B．people always agree
C．people always get around it
2．“And people butt head” means
.
A．people hit you with the top of their head
B．people dislike each other
C．people don’t always agree well with each other
3．The writer suggests that if you get an opinion, you need to
.
A．get around it
B．learn how to deal with it
C．argue in support of it
4．You need several skills to??
.
A．let your colleagues know
B．argue effectively
C．make for discussions and meetings
5．The main point of this passage is about
.
A．the fact of disagreement and argument in the office
B．how to avoid disagreement and argument in the office
C．how to argue effectively in the office
【答案】：
33.China held the 22nd? ?? ?? ?APEC economic leader’s meeting in Beijing in 2014.
A. informal
B. hard
C. careless
【答案】：
34.— Do you have any suggestions about it?
—
A. Let me give you a hand.
B. After I read it in detail, I will tell you my opinion.
C. No, I have no idea.
【答案】：
35.They? ?? ?? ?have no good plan for advertising on TV.
A. look to
B. see to
C. seem to
【答案】：
36.The seminar is about? ?? ?? ? the new staff members.
A. train
B. trained
C. training
【答案】：
37.
二、聽力理解：請聽下面的對話，根據對話內容從A、B、C三個選項中選出一個最佳選項。
1. What did John ask Linda to do for him?
A. He asked her to meet the guests.
B. He asked her to make a detailed schedule for him.
C. He asked her to make a cup of tea for him.
2. What is Mr. Jones’s position in his company?
A. He is the president of Bestway Co.
B. He is the general manager of Nile Co.
C. He is the sales manager of Lee Brothers’.
3. What will they do at 2:30 tomorrow afternoon?
A. They’ll meet the guests.
B. They’ll have trade fairs.
C. They’ll have a board meeting.
4. The board meeting will be finished at tomorrow afternoon.
A. 2:30
B. 3:30
C. 4:30
5. Who’ll meet Mr. Lee tomorrow afternoon?
A. Bob
B. John
C. Linda
【答案】：
38.Would you like to? ?? ???a personal interview?
A. see
B. arrange
C. get
【答案】：
39.There are some visitors? ?? ?? ?to our marketing department next week.
A. coming
B. to coming
C. come
【答案】：
40.
二、閱讀理解：閱讀下面的短文，根據文章內容進行判斷，正確為“T”，錯誤為“F”。
Small Talk Before a Meeting
? ???This is a situation you’ve probably experienced many times: you arrive for a meeting ten minutes early. There are several people already there. You say hello and then … What do you talk about? What do you say?
? ???In this situation, you need to be able to make small talk. Small talk is an informal conversation. We use the term “small talk” because it is not about exchanging information or making decisions or having a serious discussion. It’s a way to avoid uncomfortable silences and build stronger relationships.
? ???Small talk might seem to be about nothing important, but it is important in itself. Being able to make small talk will allow you to make yourself part of a group. It will set the stage for more serious types of communication.
1. Small talk is a kind of formal dialog.
2. The term “small talk” means there are only two persons in the dialog.
3. Small talk is a useful ice-breaker and can build stronger relationships.
4. Small talk is not at all important.
5. Making small talk will allow you to be a member of a group.
【答案】：
41.The ten-day display and sale? ?? ?? ? finished tomorrow.
A. will be
B. would be
C. is
【答案】：
42.
二、翻譯：從以下A、B、C三個選項中選出與英文最適合的中文翻譯。
1．We’ve prepared the name cards to be put on the conference table for guests to sit by.
A．我們已經準備了名片，放置在會議桌上提供給來賓。
B．我們已經準備了名單，提醒來賓放在會議桌上。
C．我們已經準備在會議桌上放置桌簽，以便來賓按桌簽就坐。
2．It’s a way to avoid uncomfortable silences and build stronger relationships.
A．用了這種方式，結果避免了令人不快的沉默并且建立了更牢固的關系。
B．這是一種避免不自在的沉默并且建立更牢固關系的方式。
C．為了避免令人不快的沉默并且建立更牢固關系，需要一種方式。
3．Then the report was followed by a heated discussion.
A．報告之后是大家熱烈的討論。
B．熱烈的討論之后是一個報告。
C．報告和討論都進行的很熱烈。
4．When familiar guests meet each other, a greeting with a friendly smiling, nodding or shaking hands is usually a decent way to show your good manners.
A．當與熟悉的人見面時，以友好的微笑、點頭或者握手致意，通常是一種顯示良好教養的得體方式。
B．當與熟悉的人見面時，為了顯示良好的教養，他們以得體的方式友好微笑、點頭或者握手。
C．當與熟悉的人見面時，人們友好微笑、點頭或者握手報以致意，以這樣一種得體的方式顯示了他們良好的教養。
5．If there are any items you would like to list on the agenda, please let me know by e-mail before the end of this week.
A．如果各位想要參加會議，請在本周末之前通過電子郵件與我聯系。
B．如果各位有想納入會議議程表的事項，請在本周末之前通過電子郵件與我聯系。
C．如果各位有事項想要納入會議議程表，請在本周末之前告知我電子郵件地址。
【答案】：
43.— Let me show you how to use the printer.
—
A. Thanks for your help.
B. I’ll do my best.
C. No, I can use it myself.
【答案】：
44.
二、閱讀理解：閱讀下面的對話，選擇合適的內容將對話補充完整。
John: Good morning, Linda. There’ll be some people visiting our company tomorrow. Please make a detailed schedule for me.
Linda: Could you tell me who they are, Mr. Taylor?
John:??
Linda: We’ll have the board meeting at 2:30 tomorrow afternoon, won’t we?
John:
Linda: But the sales manager of Lee Brothers’, Mr. Lee, just called and insisted on seeing you tomorrow afternoon.
John:
Linda: He said that he would leave for London at 5:00 p. m. tomorrow.
John:
Linda: Yes, Mr. Taylor.
John:
Linda: No problem, Mr. Taylor.
A. Oh, The board meeting will be finished at about 3:30. You could arrange his appointment after that.
B. All right, then tell David to meet him tomorrow afternoon.
C. Ok, they are Mr. Jones, general manager of Nile Co. and Mr. Brown, president of Bestway Co.
D. Could you give me the schedule before 4 o’clock this afternoon?
E. Yes. After the board meeting, we’ll meet the guests. It’s important to have them all here.
【答案】：
45.I hope our plan will? ?? ?? ? by the board.
A. be approved
B. be approving
C. approve
【答案】：
46.Could you use cardboard boxes? ?? ?? ? the shoes?
A. packing
B. to pack
C. pack
【答案】：
47.Sometimes buyers only purchase some? ?? ???, tangible or intangible.
A. houses
B. assets
C. real estates
【答案】：
48.Now, we have enlarged and? ?? ?? ?our domestic market and European market.
A. merged
B. purchased
C. consolidated
【答案】：
49.— Would you please let me know something more about the project?
—
A. OK, the project is perfect.
B. OK, I have divided my report into three parts, the first part is an overview of the project.
C. No, the project isn’t so good.
【答案】：
50.I’m sure you can? ?? ?? ?things out.
A. straighten
B. straight
C. look
【答案】：
51.I have finished? ?? ?? ?your project plan.
A. read
B. reading
C. to read
【答案】：
52.
二、聽力理解：請聽下面的對話，根據對話內容進行判斷，正確為“T”，錯誤為“F”。
1. In the conversation Bob and John talk about three projects in total.
2. According to Bob, the Beihai project is the most exciting one.
3. Bob has already finished the Beihai project and is going to work on the Jinan project.
4. The board will decide whether to approve or disapprove Bob’s plan on the Nanjing project.
5. Bob seems to have some problems in the current project.
【答案】：
53.— Hi Bob, I’d like to congratulate you on the progress of Beihai project.
—
A. Thank you, John. It is really an interesting project.
B. My pleasure, It is really an interesting project.
C. Fine, thank you. It is really an interesting project.
【答案】：
54.
二、閱讀理解：閱讀下面的對話，選擇合適的內容將對話補充完整。
Hanxue: Well, we have several ways of
Daniel: Good. A nice wrapping that catches the eye will certainly help push sales.
Hanxue: Right, the woolen gloves appeal to the eye as well as to the purse.
Daniel:
?
Hanxue: We’ll pack them a dozen in a cardboard box,
Daniel: Why not wooden cases?
Hanxue: But the charge will be higher and it also slows down delivery
Daniel: I see. I’ll
Hanxue: Please do. I’ll be waiting for your early reply.
A. They are stronger for sea shipment
B. How do you pack them.
C. contact home soon for instructions
D. packing woolen gloves for sea shipment and for shelf selling
E. each with 6 different colors, ten boxes in a carton
【答案】：
55.— When can you effect shipment? I’m worried about late shipment.
—
A. About in June.
B. The shipment won’t be late.
C. The shipment will be effected soon.
【答案】：
56.Goods are carried by several? ?? ???of transport--on road or rail, by sea or air.
A. roads
B. ships
C. means
【答案】：
57.The third part is the? ?? ?? ?results.
A. expect
B. expected
C. expecting
【答案】：
58.It seems that the new project in Nanjing will be even? ?? ?? ? than your current project.
A. better
B. best
C. good
【答案】：
59.
二、閱讀理解：閱讀下面的短文，根據文章內容從A、B、C三個選項中選出一個最佳選項。
Customer Referral
From: Bob Smith <
>
To: Tompson Harris
10:12 AM, Monday, Dec. 21, 2015
Dear Mr. Harris,
Thank you for your cooperation for our business in the recent years. With your great help and support, we have tripled our products in the last three years. And the profits of our company increases steadily.
Now, we have enlarged and consolidated our domestic market and European market. Next step we intend to explore the North American market, especially Canada’s and USA’s. However, we do not have good connections in this region.
Therefore, we shall be very obliged if you could kindly introduce us to some of your reliable partners in North America who are interested in our products.
We look forward to your early reply. Merry Christmas and Happy New Year!
Yours sincerely,
Bob Smith
Project manager
1. How does Bob begin with his email?
A. With a self-introduction.
B. With his company’s current situation.
C. With presenting thanks for help and support.
2. What’s the current situation of Bob’s company?
A. Very good.
B. Not so good.
C. Just so so.
3. What are the market areas of Bob’s company?
A. Domestic and Asian market.
B. Domestic and North American market.
C. Domestic and European market.
4. What is the recent plan of Bob’s company?
A. To enlarge the domestic and European market.
B. To explore the North American market.
C. To withdraw from European market and strengthen the North American market.
5. What is the purpose of the email?
A. To give best wishes for the coming Christmas and New Year.
B. To ask for the introduction of some business partners in North America.
C. To consolidate the business relationship.
【答案】：
60.Actually, buyers are the group of people? ?? ?? ? want to buy certain goods or services.
A. who
B. which
C. they
【答案】：
61.
二、翻譯：從以下A、B、C三個選項中選出與英文最適合的中文翻譯。
1. No problem, I will handle it for you.
A. 沒問題，我來替你控制這個手柄。
B. 沒問題，我為你操縱這個手柄。
C. 沒問題，我來替你處理這個事情。
2. A free market is an economic system in which the price of goods and services is affected by supply and demand rather than controlled by a government.
A. 自由市場是一種經濟體系，其中的商品和服務價格往往受供給和需求的影響，而不是由政府來控制。
B. 在一個自由的市場經濟體系中，商品和服務的價格是由供給和需求所決定，而不是受政府的影響。
C. 自由市場是一種經濟體系，在這個體系中，商品和服務的價格不僅由供給和需求所決定，也由政府來控制。
3. However, some tend to purchase intangible ones, like shares, futures, etc.
A. 然而，一些人趨向購買無形的資產，他們喜歡股票、期貨等。
B. 然而，一些人趨向購買無形的資產，例如股票、期貨等。??
C. 然而，一些人趨向購買無形的資產，他們喜歡分享期貨等。??
4. So in markets, price matters a lot.
A. 所以在市場上，價格很重要。
B. 所以在市場上，價格意味著很多。
C. 所以在市場上，價格方面的事情很多。
5. The profits of our company increases steadily.
A. 我們公司的利潤總是在增長。
B. 我們公司的利潤一直在增長。
C. 我們公司的利潤穩步增長。
【答案】：
62.Markets are the system that? ?? ? some people’s demands and some other people’s supplies.
A. meets
B. rejects
C. bridges
【答案】：
63.Prices may change quickly if supply or demand? ?? ?? ?.
A. change
B. changes
C. will change
【答案】：
64.
二、閱讀理解：閱讀下面的對話，選擇合適的內容將對話補充完整。
John: It seems that the new project in Nanjing will be even better than your current project....
Bob:
That is really an exciting project, and I hope our plan will be approved by the board.
John: Good luck! But unfortunately, from what I’ve seen so far,
the Jinan project does not seem to
. Is there any problem I can help with?
Bob: Don’t worry! Please believe me that
and I’ll get it back on track soon.
John: I’m sure you can straighten things out. Well,
, Bob.
A. everything is under control
B. keep up the good work
C. You got it!
D. I must mention that
E. be up to your usual standard
【答案】：
65.
二、閱讀理解：閱讀下面的短文，根據文章內容從A、B、C三個選項中選出一個最佳選項。
Exports are either raw materials or manufactured goods. Raw materials are products of the land, such as cotton, timber or rubber. Some raw materials, such as iron ore, come from mines. These raw materials are often exported by the countries that produce them to other countries where they are made into manufactured goods.
Some countries produce food for export, for example, meat, sugar, or cereals such as wheat and maize. These countries are agricultural countries. An agricultural country needs fertile land and a good climate. A cold, dry climate is not suitable for agriculture.
A country which produces manufactured goods is known as an industrialized country. An industrialized country cannot always produce enough food for its own needs. In this case, it does not export foodstuffs. Instead it has to import them. It relies on exports of manufactured products and pays for imports with the money it earns from the exported goods.
1. From the first sentence of the passage we can know that there are
kinds of exports.
A. two
B. three
C. four
2. Raw materials are often exported by the countries that produce them to other countries where
.
A. they are consumed
B. they are made into finished products
C. they are wasted
3. The countries which produce food for export, for example, meat, sugar, or cereals such as wheat and maize are
countries.
A. developed
B. industrial
C. agricultural
4. An industrialized country usually has to import foodstuffs because
.
A. it cannot always produce enough food for its own needs
B. it doesn’t has fertile land and a good climate
C. it relies on exports of manufactured products
5. The best title of this passage is
.
A. Agriculture and Industry
B. Export
C. Production
【答案】：
66.We try our best to? ?? ?your requirement.
A. meet
B. get
C. make
【答案】：
67.In this way you will stay? ?? ?in these changing times.
A. compete
B. competence
C. competitive
【答案】：
68.Small holes should be made in the? ?? ?? ? cloth to let the moisture out.
A. wet
B. dry
C. waterproof
【答案】：
69.I? ?? ? packing in wooden cases.
A. get
B. prefer
C. think
【答案】：
70.— Good morning. Far East Logistics Company. This is Lin Hanxue. May I help you?
—? ?? ?? ?? ?? ?? ?? ???.
A. Good morning, Ms. Lin. Nice to meet you.
B. No, thank you.
C. Good morning, Ms. Lin. This is Daniel Anderson speaking.
【答案】：
71.— May I know the cost for a 20 feet container from Guangzhou to LA?
—
A. It’s 2,300 US dollars.
B. It’s very expensive.
C. The cost is very high.
【答案】：
72.— Oh, but how long will it take to reach LA?
—
A. It takes a long time to reach LA.
B. Usually it takes around 12 days.
C. LA is very far from here.
【答案】：
73.— Mr. Taylor, nice to see you again. Welcome to our company.
—
A. Thank you, Ms. Lin. I’ve come to see your packing for our woolen gloves.
B. This is John Taylor.
C. Hello, my name is John Taylor, but just call me John.
【答案】：
74.—Hi, Lily, what’s up with Mike? I heard the boss yelling at Mike earlier today.??
—
A. He was so scared.
B. It is better to tell someone to get it fixed.
C. It’s said that Mike made a mistake and then tried to cover it up.
【答案】：
75.We usually ship the goods by regular? ?? ? .
A. liner
B. check
C. date
【答案】：
76.I’d like to know what time we can get the container? ?? ?? ?it is in the port.
A. when
B. where
C. why
【答案】：
77.
二、翻譯：從以下A、B、C三個選項中選出與英文最適合的中文翻譯。
1．We usually make a direct shipment unless the customers require transshipment.
A．我們通常直接制造船只，除非客戶要求間接制造。
B．我們通常采取直運，除非客戶要求轉運。
C．我們通常采取直運，這樣客戶才要求轉運。
2. It takes around two working days to unload the containers.
? ?
A．卸下這些集裝箱大概需要用兩個工作日。
B．卸下這些集裝箱需要工作兩天。
C．卸下這些集裝箱工人們需要圍繞其工作兩天。
3．Transport plays an important part in international business because goods produced have to be delivered to the buyers abroad.
A．運輸在國際貿易當中擔當著重要任務，因為國外的買者需要發送生產出的產品。
B．運輸在國際貿易當中承擔重要的部分，因為制造產品需要發送給國外的購買者。
C．運輸在國際貿易當中起著重要的作用，因為生產出的產品需要發送給國外的購買者。
4．All the boxes should be packed in a carton.
A．所有的盒子都應當裝在紙板箱里。
B．各種盒子都應當裝在紙板箱里。
C．紙板箱都應當裝在所有的盒子里。
5．Modern logistics is one of the most exciting jobs in the world.
A．現代物流是世界上最激動人心的工作。
B．現代物流是世界上最激動人心的工作之一。
C．世界上令人激動的工作是現代物流。
【答案】：
78.As a rule, the buyer is responsible for? ?? ???a ship or booking the shipping space.
A. chartering
B. making
C. using
【答案】：
79.But the charge will be? ?? ? and it also slows down delivery.
A. higher
B. cheaper
C. more valuable
【答案】：
80.the expansion of international trade, the container service has become popular。
A. For
B. With
C. Like
【答案】：
81.
二、閱讀理解：閱讀下面的短文，根據文章內容進行判斷，正確為“T”，錯誤為“F”。
International Transportation
? ? Transportation plays an important part in international business because goods produced have to be delivered to the buyers abroad, and the delivery of goods is to be made possible by transportayion services. Goods are carried by several means of transportation — on road or rail, by sea or air.And in recent years,combined transportation which is a road-sea-rail carriage has appeared.
? ? With the expansion of international trade, the container service has become popular. The use of containers provides a highly effective form of transportation by road, rail and sea. Basically, about 98% of world trade is carried out by sea transportation.Besides transportation by sea, road, or rail, nowadays in order to speed up delivery, carriage by air has also become popular.
1. Transportation plays an important part in international business because goods produced have to be sent to everywhere in the world.
2. Usually goods are carried by many ways of transportation.
3. In recent years, combined transportation which is a road-sea-rail carriage appeared.
4. With the expansion of international trade, the container service has become popular.
5. The use of containers gives a very helpful method of transportation by air.
【答案】：
82.The woolen gloves should? ?? ???in twenty boxes.
A. be packed
B. pack
C. be packing
【答案】：
83.
二、聽力理解：請聽下面的對話，根據對話內容填入相應的句子或短語。
1. Could you tell me how you ship the goods?
2. But we hope you can make a direct shipment.
3. When can you effect shipment? I"m worried about late shipment.
4. That’ll be too late.Can you do something about it to advance the shipment to April.
5. Will you take the responsibility of chartering a ship.
A. Around in June.
B. It"ll be hard to handle.The aerliest possible date of delivery would be the end of May.
C. We really ship the goods by regular liner.
D. Under FOB terms,the buyer is responsible for chartering a ship or booking the shipping space.
E. It"ll be hard to handle.The aerliest possible date of delivery would be the end of May.
【答案】：
84.—Oh. But why didn’t he just own up and tell someone?
—
A. He was too scared that he would be fired, I suppose.
B. So be careful with our job.
C. You should have told him that earlier.
【答案】：
85.
二、閱讀理解：閱讀下面的短文，根據文章內容從A、B、C三個選項中選出一個最佳選項。
February 1, 2015
Dear Ms. Lin,
Special Requirements for Packing (Order No. MI 063)
With reference to the order of woolen gloves above, the packing instructions 1 (list) as follows:
? The woolen gloves 2 (pack) in twenty boxes, and the boxes 3 (pack) in a carton. All the boxes 4 (put) close together in order to avoid being flattened.
? The carton 5 (line) with waterproof cloth inside and 6 (strap) with metal bands outside, which is strong enough for sea transportation.
? Small holes 7 (make) in the waterproof cloth to let the moisture out.
Please 8 (follow) the packing instructions above. Thank you for your attention.
Yours sincerely,
Daniel Anderson
1. The woolen gloves should be .
A. packed in a carton
B. strong enough
C. packed in twenty boxes
2. All the boxes were put close together .
A. for sea transportation
B. to avoid being crushed
C. to be in good order
3. The carton was strapped with metal bands outside .
A. to be strong enough
B. to let the moisture out
C. to be waterproof
4. To let the moisture out, small holes should be made .
A. in twenty boxes
B. in the waterproof cloth
C. in the carton
5. The main purpose of the letter is to .
A. order woolen gloves
B. follow packing instructions
C. make packing instructions
【答案】：
86.It is better to tell someone to get it? ?? ?.
A. fixed
B. fix
C. fixing
【答案】：
87.
二、閱讀理解：閱讀下面的短文，根據文章內容進行判斷，正確為“T”，錯誤為“F”。
It’s clear that success and failure are important and common topics. Every business has its ups and downs, and so does every person. In other words, sometimes we succeed and sometimes we fail. Another common way of saying this is “You win some and you lose some.” Nobody wins all the time, not even in the great success stories that we read or hear about.
Think of a successful entrepreneur. Now, do you think that person achieved great success on his first attempt? In 99% of cases, the answer is no. Every successful businessperson learned through failure. Now have a look at your favorite business news site. You’ll see that almost every story can be put into either the category of success or that of failure. Businesses either grow or shrink but they don’t remain the same.
1. Every person has his or her ups and downs.
2. A common saying “You win some and you lose some” means that sometimes we succeed and sometimes we fail.
3. 99% of successful businessmen achieved great success on their first try.
4. Successful businessmen learn through failure.
5. Businesses either shrink or remain the same.
【答案】：
88.—I bet that Mike wished you had told him that earlier.
—
A. We should also find what the customers think.
B. So be careful with our job.
C. Well, Mike isn’t a fool, he won’t do that again.
【答案】：
89.—Hello, David! I haven’t heard from you for a long time. How have you been recently?
—
A. Not bad, thank you.
B. Long time no see.
C. That’s ok.
【答案】：
90.—Your request for compensation made me surprised. What happened?
—
A. It’s true.
B. There must be something wrong.
C. It’s because of the quality.
【答案】：
91.improve your service, you need to make market surveys so as to know what your customers are thinking and demanding.
A. So as to
B. In order that
C. In order to
【答案】：
92.
二、閱讀理解：閱讀下面的短文，根據文章內容進行判斷，正確為“T”，錯誤為“F”。
Success and Failure
It’s clear that success and failure are important and common topics. Every business has its ups and downs, and so does every person. In other words, sometimes we succeed and sometimes we fail. Another common way of saying this is “You win some and you lose some.” Nobody wins all the time, not even in the great success stories that we read or hear about.
Think of a successful entrepreneur. Now, do you think that person achieved great success on their first attempt? In 99% of cases, the answer is no. Every successful businessperson learned through failure. Now have a look at your favorite business news site. You’ll see that almost every story can be put into either the category of success or that of failure. Businesses either grow or shrink but they don’t remain the same.
1. Every person has his or her ups and downs.
2. A common saying “You win some and you lose some” means that sometimes we succeed and sometimes we fail.
3. Ninety nine percent of successful businessmen achieved great success on their first try.
4. Successful businessmen learn through failure.
5. Businesses either shrink or remain the same.
【答案】：
93.The quality, specifications and prices are? ?? ?in our contract.
A. clear
B. clarified
C. clarity
【答案】：
94.your customers what they need and more than they expect will lead customers to return to you.
A. Giving
B. Given
C. Give
【答案】：
95.
二、聽力理解：請聽下面的對話，根據對話內容從A、B、C三個選項中選出一個最佳選項。
1. Why did David call John?
A. He wanted to meet an old friend.
B. He wanted to ask for compensation.
C. He wanted to talk about a new contract.
2. What’s wrong with the goods which David has bought?
A. They are not up to the standard.
B. They are not loaded on time.
C. They are not properly loaded.
3. How did David prove that the goods have quality problems?
A. He had them re-examined.
B. He used them according to specifications.
C. He looked into the contract.
4. What can David do if the goods do not meet the requirements?
A. Honor the contract.
B. Cancel the contract.
C. Load the goods.
5. How did John face this complaint?
A. He denied ( 否認) this problem.
B. He didn’t want to give a reply.
C. He agreed to look into this problem seriously.
【答案】：
96.I bet that Mike wished you? ?? ?him that earlier.
A. had told
B. have told
C. told
【答案】：
97.
二、閱讀理解：閱讀下面的對話，選擇合適的內容將對話補充完整。
Clerk: Hello, Big City Electricity, how may I help you today?
Peters:
.
Clerk: May I have your account number?
Peters: Certainly, it’s 4392107.
Clerk: Thank you, is this Mr. Peters?
Peters: Yes, this is Mr. Peters.
Clerk: Thank you. What can I help you with?
Peters:
.
Clerk: I’m sorry to hear that
.
Peters: The bill is 300% higher than last month.
Clerk: Terribly sorry for that. Let me ask you a few questions and then I’ll see what I can do.
Peters: OK, Thank you for your help.
Clerk: Of course, thank you for calling this to our attention. Now, how much do you usually pay for your electricity?
Peters: I usually pay about $50 a month.
Clerk: Thank you.
Peters: $200. I can’t understand why.
Clerk: Yes, Mr. Peters. Was your usage different in any way?
Peters: No, it was an average month.
Clerk: I’m sorry there certainly seems to be a mistake.
Peters: Well, I’m happy you agree with me.
Clerk: I’ll contact a service representative. And what’s your phone number?
Peters: 408-533-0875
Clerk:
. We’ll do our best to change this as quickly as possible.
Peters: Thank you for your help in clearing this up.
A. I think I’ve been overcharged for the past month.
B. I’m terribly sorry about the mistake.
C. I’m calling concerning my electricity bill.
D. And how much did we charge on this bill?
E. Why do you think we charged you too much?
【答案】：
98.The re-examination results indicate that one-third of the goods are not? ?? ?standard.
A. within
B. on
C. up to
【答案】：
99.Every business has its ups and downs, and so? ?? ?every person.
A. do
B. is
C. does
【答案】：
100.We are an authorized foreign exchange bank and can? ?? ? 17 kinds of currencies into RMB.
A. invert
B. extrovert
C. convert
【答案】：
101.He didn’t seem to? ?? ? any actions.
A. make
B. take
C. do
【答案】：
102.Those numbers come to mean the world to you? ?? ? they give you the record of how much money you’ve earned or lost.
A. in case
B. because
C. so that
【答案】：
103.
二、閱讀理解：閱讀下面的對話，選擇合適的內容將對話補充完整。
Dear Sirs,
Account No.8756
1.
2.
3.
4.
5.
A. Your prompt attention to this matter would be greatly appreciated. If you have any questions regarding this account, please contact our office as soon as possible.
B. Regards,
Lily
C. Please note that your account No.8756 was already a month overdue. As you are usually very prompt in settling your accounts, we wonder whether there is any special reason.
D. If payment has recently been made, please accept our thanks and ignore this reminder.
E. We think you may not have received the statement of account we sent you on August 30 showing the balance of US$ 80,000 you owe. We are sending you a copy and hope it may have your early attention.
【答案】：
104.
二、請聽下面的對話，根據對話內容進行判斷，正確為“T”，錯誤為“F”。
U1-%20Task%203.mp3
1. Daniel invited John to the job interview.
2. Daniel worked in Corporate Pan-Asia for 6 years.
3. Daniel was in charge of the southwest region of Canada.
4. A 50% increase in sales over a three-month period proved Daniel a good manager.
5. Teamwork helped Daniel achieve an outstanding increase.
【答案】：
105.We are entitled to cancel it if you fail to? ?? ?the contract.
A. sign
B. honor
C. draw up
【答案】：
106.— Sally, could you lend me your calculator? Mine is not working.
—
A. It doesn’t matter.
B. Sure, why do you need it?
C. No, I can’t.
【答案】：
107.— What if he still doesn"t pay up?
—
A. I"ve got to hurry.
B. If it"s a small amount we write it off as bad debt. For larger sums we…
C. I have already done that.
【答案】：
108.— Hello, Sally. What’s the matter with you? You look worried.
—
A. Don’t mention it.
B. What shall I do if a customer doesn’t pay up on the due date?
C. Yeah, that’s true. It requires great attention.
【答案】：
109.We are usually very prompt? ?? ???settling your accounts.
A. on
B. at
C. in
【答案】：
110.your check is received within a week we shall have no alternative.
A. Unless
B. As
C. If
【答案】：
111.
二、聽力理解：請聽下面的對話，根據對話內容進行判斷，正確為“T”，錯誤為“F”。
1. Lily’s calculator is not working.
2. Lily’s calculator has more functions and is faster.
3. Sally has to work out the profit from last year.
4. Calculating figures requires great attention.
5. Sally will return the calculator as soon as she finishes the job.
【答案】：
112.— The senior managers need the results from last month straight away, so I can’t stop to talk. I’ve got to hurry.
—
A. Ok, see you later.
B. Go slowly.
C. Stay longer.
【答案】：
113.— You need to work with other colleagues to look after that.
—
A. Thanks.I’m grateful for your suggestions.
B. Oh, sorry to bother you.
C. I’m not sure.
【答案】：
114.18 of the EU members have replaced their national currencies by Euro notes and coins ______ 2002.
A. for
B. at
C. since
【答案】：
115.
二、聽力理解：請聽下面的對話，根據對話內容填入相應的句子或短語。
1. Remittance is the common way of
.
2. Checking a remittance needs
.
3. Two modes of remittance are mentioned in the dialog
.
4. Different modes of remittance
.
5. Usually it costs more time
.
A. remittance by cable and remittance by mail
B. to transfer funds by mail than by cable
C. a customer’s name and account number
D. transferring funds among different places
E. take different working days
【答案】：
116.For larger sums we take legal steps to? ?? ? the money.
A. discover
B. recover
C. cover
【答案】：
117.is very important that you don’t make any mistakes when you calculate those figures.
A. What
B. It
C. That
【答案】：
118.
二、完形填空：閱讀下面短文，從A、B、C三個選項中選出能填入空白處的恰當選項。
Purpose of Accounting
Every company has an accounting office or a finance department that looks
its accounting details. An accounting department is the backbone（脊梁）of every business. It records all the business transactions（交易）, and keeps a track（記錄） of the incomes（收入） and expenses（支出）of the business. The accounting department also helps to determine the correct financial position and standing of the business. For a systematic（系統的）and
recording of transactions, accounting is important.
The purpose of accounting is recording all the transactions honestly and accurately in the “Books of Accounts（賬本）”. The accounting process can be defined
“the process that begins when the transaction takes place and ends
the transaction is recorded in the books of accounts”. It includes a series of steps that
to analyze（分析）and record the business transactions for a particular period.
1. A. for? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ? B. after? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ? C. up
2. A. accurate? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?B. simple? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ? C. correct
3. A. to? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ???B. at? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ???C. as
4. A. when? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ???B. which? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ???C. what
5. A. use? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ???B. is used? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?C. uses
【答案】：
119.I have to? ?? ?the profit from last month.
A. work for
B. work out
C. look for
【答案】：
120.After that, we have to post? ?? ? letters.
A. a lot of
B. a set of
C. a series of
【答案】：
121.A week ago, I sent him a statement? ?? ?the amount overdue.
A. showed
B. show
C. showing
【答案】：
122.
二、閱讀理解：閱讀下面的短文，根據文章內容從A、B、C三個選項中選出一個最佳選項。
Accounting is More Than Numbers
? ? Accounting could date back to about 7,000 years ago. People of that time relied on old accounting methods to record the growth of crops and herds. Accounting has greatly developed with the growth of joint-stock companies.
? ? When you think of accounting, you may find pages of tables and numbers. That image doesn’t usually give you too much excitement. When you have your own business, though, those numbers come to mean the world to you because they give you the record of how much money you’ve earned or lost.
? ? Actually, accounting is not simply about strange dollar amounts or boring numbers; they’re your sales figures, your costs, and your profits. In other words, accounting is a language of business. Once you know how to work with those numbers, how to read those numbers and how to read the story they tell, you will be able to manage your business toward greater success.
1. Accounting could date back to about
years ago.
A. 7,000
B. 6,000
C. 5,000
2. People in the old days relied on old accounting methods to record
.
A. how much money they had
B. management of their business
C. the growth of crops and herds
3. Accounting has greatly changed with the development of
.
A. crops and herds
B. joint-stock companies
C. internet companies
4. Accounting is very important in your business because it shows
.
A. how much money you’ve earned or lost
B. pages full of tables and numbers
C. strange dollar amounts or boring numbers
5. According to the writer, accounting is
.
A. a language of business
B. your sales figures, your costs, and your profits
C. Both A and B
【答案】：
123.Don’t worry so much --? ?? ? is my job!
A. worried
B. worrying
C. worry
【答案】：
124.—? ?? ?? ?? ?? ?? ?? ?
— Today’s rate is listed on the board here.
A. What’s the amount you’d like to exchange?
B. What’s the exchange rate today?
C. What kind of currency do you want to exchange for?
【答案】：
125.—? ?? ?? ?? ?? ?? ?? ?
— It arrives by mail, I suppose.
A. When will your remittance arrive?
B. How does your remittance come?
C. From which country does your remittance come?
【答案】：
126.— Can I exchange foreign currency in Bank of China?
—
A. Yes, you can. Bank of China is an authorized foreign exchange bank.
B. No, you can’t. Bank of China is not open on Sundays.
C. No, you can’t. Bank of China is not responsible for exchanging foreign currency.
【答案】：
127.—? ?? ?? ?? ?? ?? ?? ?
—??Besides Bank of China, you can get the money exchanged in Industrial and Commercial Bank of China, China Construction Bank etc..
A. Could you tell me whether I need to fill in the exchange memo?
B. Could you tell me whether you can accept traveler’s checks?
C. Could you tell me whether I can change foreign currency in other banks?
【答案】：
128.— How long does the remittance take from New York?
—
A. I’m not sure. It depends on the mode your partner chose.
B. I don’t know for sure. It is quite busy now in our bank.
C. I’m not sure about that. It is a big city.
【答案】：
129.— It’s nice to meet you in my office.
—
A. I only meant to help you.
B. I want to tell you it is fine today.
C. I am here today to discuss the trademark transfer with you.
【答案】：
130.Wherever you go, exchanging money? ?? ? you in touch with international finance.
A. takes
B. puts
C. asks
【答案】：
131.The question? ?? ? we should use this brand name will be decided by our marketing team.
A. what
B. whether
C. which
【答案】：
132.
二、完形填空：閱讀下面短文，從A、B、C三個選項中選出能填入空白處的恰當選項。
All children want to have pocket money. Why do their parents just give them a certain amount???One main purpose is to let kids learn
their own money.
First of all, children are expected to
a choice between spending and saving. Then parents should make the children understand what is expected to pay for with the money.
Pocket money can give children a chance to experience the three things
they can do with the money. They can spend it by giving it to a good cause. They can spend it
buying things they want.??They can save it for future use. Saving helps children
that costly goals require sacrifice. Saving can also open the door to future saving and investing for children.
1. A. when to manage? ?? ?? ?? ?? ???B. how to manage? ?? ?? ?? ?? ? C. which
2. A. take? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ? B. give? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ? C. make
3. A. that? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ???B. who? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ? C. what
4. A. to? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ???B. at? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ???C. by
5. A. understanding? ?? ?? ?? ?? ?? ?? ?B. understand? ?? ?? ?? ?? ?? ?? ???C. understood
【答案】：
133.Do you think you could cut it? ?? ? 30%?
A. down
B. at
C. by
【答案】：
134.You are planning to export this product to Europe, ______?
A. aren’t you
B. are you
C. don’t you
【答案】：
135.
二、翻譯：從以下A、B、C三個選項中選出與英文最適合的中文翻譯。
1. I am very sorry for coming late, but something urgent came up at the last minute.
A. 我很抱歉來晚了，但我在最后一分鐘里想起了某件事兒。
B. 我很抱歉遲到了，但我臨走時突然遇到了急事兒。
C. 我很抱歉要遲來，但我將在最后一分鐘里緊急處理好某件事情。
2. Let’s get down to business.
A. 讓我們坐下來談買賣吧！
B. 我們一起做生意吧！
C. 我們談正事吧！
3. I think it’s preferable for you to change the brand name.
? ?
A. 我認為您最好換一個商標。
B. 我寧愿讓您換個商標名。
C. 我考慮您必須取消這個商標名。
4. Would you think it overfor the sake of our long partnership?
A. 您能考慮繼續我們的長期合作嗎？
B. 您想和我們一起合作嗎？
C. 為了我們長期的合作，您能否再做考慮呢？
【答案】：
136.I’ll? ?? ? the remittance for you in our records.
A. check in
B. check out
C. check up
【答案】：
137.This is a real bank? ?? ? is operated by students between 10 and 12 years old.
A. which
B. who
C. whom
【答案】：
138.
二、閱讀理解：閱讀下面的短文，根據文章內容從A、B、C三個選項中選出一個最佳選項。
American students learn business skills in school. Here is a story about some American students who learnt business skills by operating their own banks.? ?
In December 1987, the Twiglet Bank was opened at an Elementary School in Miami, Florida. It is a real bank that accepts money for savings and makes loans, and it is operated by students between 10 and 12 years old.The bank is open for one hour two days a week. Students can put their money into the bank and withdraw it as they wish. Officials from a local bank helped the students start the bank. They trained twenty-three of them to do all the different kinds of bank jobs, from counting money to guarding the bank. The students needed money to start the bank. They raised more than $ 2,000 by selling 50-dollar shares in the bank to parents, teachers, the local bank workers, and customers.
? ? Organizing and operating the bank has taught the children a lot about the banking business. They have learned about raising and investing money and how to use computers and other banking equipment. They have also learned how to ask for a job and to be responsible for their jobs.
1. Who helped these children start a bank?
A. Parents
B. Teachers? ?? ?? ?? ?
C. Bank staff? ?? ?? ???
2. How did children raise money for their bank?
A. Their schools provided financial support for them.
B. They sold shares to their parents, teachers, local bank workers and customers.
C. They found an organization to donate a set of fund.
3. Who is currently operating Twiglet Bank?
A. Teenagers? ?? ?? ???
B. Community? ?? ???
C. Government
4. Which is not TRUE for the benefits of children from operating their own banks?
A. They learned how to use computers and banking equipment.
B. They learned how to find a job and do it well.
C. They learned how to produce the money.
5. What is the best title for this passage?
A.??A Bank of Miami
B.??A Students’ Bank
C. The Operation of American Banks
【答案】：
139.I’ll get your RMB for you while you’re? ?? ? these forms.
A. working out
B. filling out
C. taking out
【答案】：
140.This story is about some American students? ?? ?learnt business skills by operating their own banks.
A. whom
B. which
C. who
【答案】：
141.
二、閱讀理解：閱讀下面的短文，根據文章內容進行判斷，正確為“T”，錯誤為“F”。
Beads, stones, seashells, paper, precious metals such as gold and silver, base metals such as iron have all been used as money. Today, money is printed on paper. A lot of countries use their own currency, with names such as dollar, pound, franc, ruble, yuan and so on. Since 2002, 18 of the EU members have replaced their national currencies by Euro notes and coins.
If you want to pay for something in another currency, you have to change your money into the other money. If you want to travel outside your native country, you need to change your own country’s money for the money of the country you are visiting. Most large banks sell foreign currencies. You can exchange money at a bank or at an office of a tourist agency.
Wherever you go, exchanging money puts you in touch with international finance, which is concerned with exchange rates between different currencies. Deciding the rate for the international exchange of money is one of the most complex aspects of international banking.
1. This best title for this passage is “The history of money”.
2. Euro is available in all EU member countries.
3. Foreign exchange rates have significant impact on the economy of a country.
4. Currency means money in the form of paper.
5. Banks are a good option to get your money exchanged.
【答案】：
142.If you want to pay? ?? ? something in another currency, you have to change your money into the other money.
a. back
b. in
c. for
【答案】：
143.We’re sorry to tell you that your remittance? ?? ?yet.
A. hasn’t arrived
B. doesn’t arrive
C. won’t arrive
【答案】：
144.
二、翻譯：從以下A、B、C三個選項中選出與英文最適合的中文翻譯。
1. Precious metals such as gold and silver have been used as money.
A. 貴重金屬里包括黃金、白銀和貨幣。
B. 諸如黃金和白銀等這類貴重金屬曾經作為貨幣使用過。
C. 貴重金屬里的黃金、白銀都被貨幣所替代。
2. I’d like to know whether a remittance of fifty thousand dollars from New York has arrived.
A. 我想確認我在紐約是否可以匯出金額是5萬美金的匯款。
B. 我想知道是否可以向紐約匯一筆5萬美金的匯款。
C. 我想了解從紐約匯出的一筆5萬美金的匯款是否已經到賬。
3. I’ll give you a call when the remittance arrives.
A. 匯款到帳后我就給您打電話。
B. 我給您打電話詢問匯款什么時候到帳。
C. 我給您打電話后，匯款才到帳。
4. Organizing and operating the bank has taught the children a lot about the banking business.
A. 銀行業務包含如何教授孩子們管理和經營。。
B. 管理和經營銀行使孩子們學到了很多有關銀行業務的知識。
C. 孩子們把所學的銀行知識應用在管理和經營銀行。
【答案】：
145.— We think $55,000 would be reasonable for transferring our trademark.
—? ?? ?? ?? ?? ?? ?? ???That’s too high.
A. Oh, my honey.
B. Oh, my goodness.
C. Oh, my friend.
【答案】：
146.
二、完形填空：閱讀下面短文，從A、B、C三個選項中選出能填入空白處的恰當選項。
When you go shopping and want to buy some clothes，you should think about which kind of clothes you really need and decide how
money you can??
on them. Then look at the labels that are inside the new clothes. They tell you how to
the clothes. The label for a shirt may tell you to wash it in warm water. A sweater label may tell you to wash it in cold water. The label on a coat may say “dry clean only” and cleaning in water may
this coat. If you do
the directions say on the label, you can keep your clothes looking their best.
1. A. much? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ? B. many? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?C. large
2. A. cost? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?B. spend? ?? ?? ?? ?? ?? ?? ?? ?? ???C. take
3. A. take place of? ?? ?? ?? ?? ?? ?? ? B. take use of? ?? ?? ?? ?? ?? ?? ?C. take care of
4. A. change? ?? ?? ?? ?? ?? ?? ?? ?? ?? ? B. replace? ?? ?? ?? ?? ?? ?? ?? ?? ?C. ruin
5. A. as? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?B. by? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ???C. for
【答案】：
147.— We are planning to register the trademark of “Red Dragon” for your new product. What’s your opinion about this brand name?
—
A. You can’t adopt it.
B. You mustn’t use it.
C. I suggest that you should give it up.
【答案】：
148.We’ll let your know when we? ?? ? a decision.
A. take
B. give
C. make
【答案】：
149.— I wonder whether I could accept this discount or not.
—
A. Why don’t consult with your manager?
B. Why not to consult with your manager?
C. Why not consult with your manager?
【答案】：
150.— What’s the purpose of your visit today?
—
A. Uh, I’m not sure.
B. I’m intending to ask for your advice on brand design.
C. Yes, I’d like to talk with you.
【答案】：
151.I’ve learned? ?? ? today.
A. something new
B. new some thing
C. new something
【答案】：
152.It is a fact? ?? ? his wife, Josephine Dickson, always had some minor accidents.
A. which
B. that
C. what
【答案】：
153.
二、閱讀理解：閱讀下面的短文，根據文章內容進行判斷，正確為“T”，錯誤為“F”。
Brand refers to names, logos and slogans. For example, Nike is known for its slogan “Just do it” and swoosh logo. A trademark shows the origin and ownership of a product or service, which is used to protect names, logos, drawings, symbols and other characters related with a business. Coke? and Coca-cola? are registered trademarks of the Coca-Cola Company.
Many companies spend a lot of money and time registering their trademarks.There are at least two good reasons for this. Firstly, if you trademark a brand, you are the only person allowed to use that Brand name, slogan etc.If others want to use that brand, they must ask your permission or pay some money. Secondly, registration also allows the owner to bring legal action against anyone who uses the trademark without authorization.
There are basic trademark symbols, e.g. “TM” for goods and “SM” for service. They tell the public that the product’s name and design are the exclusive property of the company, but a registered trademark ? provides notice that it has indeed been registered.
1. According to the writer, it is not necessary for a company to register a trademark.
2. A trademark may be regarded as a protection for a brand name.
3. The trademark symbols TM and ? can be exchanged in a brand.
4. Legal protection on a brand comes into force only after registration.
5. A company can freely use other companies’ brands.
【答案】：
154.Many companies spend a lot of money and time? ?? ?their trademarks.
A. registering
B. register
C. to register
【答案】：
155.Few people realized the value of a brand,? ?? ? ?
A. didn’t they
B. were they
C. did they
【答案】：
156.
二、閱讀理解：閱讀下面的短文，根據文章內容從A、B、C三個選項中選出一個最佳選項。
Earle Dickson worked for a company manufacturing gauze and tape called Johnson & Johnson. We will never know the reason, but it is a fact that his wife, Josephine Dickson, always had some minor accidents. During the first week of their marriage, she hurt herself twice with the kitchen knife. After that, it just went from bad to worse. It seemed that Josephine was always cutting herself.
One day Earle Dickson had an idea. He sat down with some tape and gauze and a pair of scissors. Then he cut the tape into strips. In the middle of each strip he stuck a little square of gauze. From then on, whenever Josephine had an accident, ready-made bandages were on hand for her to use quickly and without a lot of fuss.
At Johnson & Johnson, people heard about these new bandages which could be put on in thirty seconds. Soon the company started to try these bandages on the market. Slowly they were accepted by the public. Four years later, in 1924, the company installed machines for mass producing the new product, with the trade name BAND-AID.
1. When did Mrs. Dickson often cut herself?
? ???A. When she did gardening.
? ???B. When she did cooking.? ?? ?
? ???C. When she did shopping.? ?? ?? ?? ?
2. Why did Mr. Dickson decide to make the bandages by himself?
? ???A. Because he was interested in studying them.? ?? ?? ?? ?
? ???B. Because the company asked him to do it.? ?? ?? ?
? ???C. Because his wife was often in a mass when she cut herself.
3. What does the word “ready-made” mean for?
? ???A. It means something you need to prepare.
? ???B. It means something you have to make by yourself.
? ???C. It means something you can use at once.
4. What is the main reason for company’s mass production on the bandages Mr. Dickson invented?
? ???A. The bandages are cheap for workers.
? ???B. The bandages are necessary for women.
? ???C. The bandages are welcomed by people.
5. What is the best title for this passage?
? ???A. The Invention of BAND-AID
? ???B. The Instruction to BAND-AID
? ???C. The Products of BAND-AID
【答案】：
157.For Europeans, red can? ?? ? danger.
A. look for
B. stand for
C. wait for
【答案】：
158.You won’t choose this brand name,? ?? ? ?
A. don’t you
B. will you
C. won’t you
【答案】：
159.
二、聽力理解：請聽下面的對話，根據對話內容從A、B、C三個選項中選出一個最佳選項。
1. Why did John pay a visit to Miller?
A. He wanted to buy a set of equipment.
B. He planned to sign an agreement.
C. He’d like to talk about the trademark transfer.
2. Why was John’s company interested in using Miller’s trademark?
A. The trademark is very famous around the world.
B. They need to extend their business scope.
C. They hope to set up a branch.
3. What will John provide for using Miller’s trademark?
A. He is going to devote the labor force.
B. He is going to pay a sum of money.
C. He is going to build a new plant.
4. What price can Miller accept?
A. $ 38,500.
B. $ 44,000.
C. $ 49,500.
5. When will John give the feedback to Miller?
A. After he talks with his manager.
B. After he makes a careful calculation.
C. After he does a market survey.
【答案】：
拿答案：1144766066